Hotel Grand Chancellor Melbourne

3.7/5(1.10K Reviews) rating

4 Star Hotel locationPin

Melbourne, Victoria

Hotel Grand Chancellor Melbourne exterior_detail

1/72

About hotel

Experience the stunning city of Melbourne at its finest, all while enjoying affordable accommodations at Hotel Grand Chancellor. This charming 4-star hotel is centrally located, just a quick 10-minute walk from Melbourne Central and Collins Street. With 160 beautifully appointed guestrooms featuring LCD TVs and complimentary Wi-Fi, you'll feel right at home during your stay. Explore the vibrant culture of Melbourne, with easy access to top attractions. Stroll through the picturesque Carlton Gardens, immerse yourself in knowledge at the State Library of Victoria, or catch a spectacular show at Her Majesty's Theatre. And for all your shopping needs, the QV Centre and Bourke Street Mall are just steps away, offering the ultimate shopping experience. After an exciting day, take a dip in the outdoor pool or hit the fitness center to stay active. For business travelers, the hotel offers well-equipped facilities and over 500 square meters of conference space for successful meetings and events. Indulge in delicious meals at the two onsite restaurants, or unwind with a drink at the sleek bar/lounge. With 24-hour room service, you can satisfy your cravings at any time. And don't miss out on the weekday full breakfast from 7:00 AM to 10:00 AM for a small fee, to start your day right. With its convenient location near Melbourne Airport and other popular attractions, Hotel Grand Chancellor provides affordable comfort for all types of travelers. Don't miss the opportunity to experience Melbourne like never before. Book your stay today and discover the magic of this incredible city at 131-137 Lonsdale Street,Victoria3000, Australia.

Highlights

• Conveniently located near Melbourne Central, within walking distance of top attractions such as Collins Street and Carlton Gardens • An award-winning 4-star hotel with 160 well-appointed guestrooms featuring modern amenities and free Wi-Fi • Short distance from Melbourne Cricket Ground and Crown Casino for sports and entertainment enthusiasts • Luxury, boutique, and budget options available, catering to both casual and business travelers • A range of convenient amenities including an outdoor pool, fitness center, and concierge services • Close to public transportation with distances of 22.1 km (Melbourne Airport), 15.1 km (Melbourne, VIC-Essendon), and 56.2 km (Avalon Airport) • On-site dining options include 2 restaurants and a bar/lounge, with a full breakfast available for a fee • Business amenities include a business center and conference facilities for meetings and events.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

160

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

On-Site parking

Valet parking

Concierge desk

Baby Sitting / Child Services

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

On-Site parking

Valet parking

Concierge desk

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Property does not offer onsite COVID-19 testing.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: AUD 100 per accommodation, per stay.

We have included all charges provided to us by the property..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Front desk staff will greet guests on arrival. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Property does not offer onsite COVID-19 testing.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: AUD 100 per accommodation, per stay.

We have included all charges provided to us by the property..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Pet Policy

Pets not allowed.

₹7,870

₹11,867

34% OFF

+ ₹859 taxes / night

Earn 87 Reward Points

Flat ₹1,247.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹7,870

₹11,867

34% OFF

+ ₹859 taxes / night

Update Price

Earn 87 Reward Points

Flat ₹1,247.00 off included with coupon INTSTAY

Amenities

Location

Lonsdale St, Melbourne, Victoria, 3000

View on Maps

Ratings & Reviews

3.7/5

1.10K Ratings

Anthea Karantzoulis

4/5

8 Jan, 2024

We stayed in a standard hotel room. The room was very clean and had everything we needed. There was a small bar fridge and the bed was comfortable +++. The view from the room wasn't that great and the floor we were on looked a little unfinished. But otherwise the room was everything we needed. The rooftop pool was awesome ! Absolutely loved it. There was only 10 deck chairs available which means when it's busy there wouldn't be many places to sit but otherwise it was still cool. Staff were really friendly ! We forgot a birthday cake in the hotel room, and staff were extremely helpful in helping us retrieve the cake the next day (leave it in their dining room fridge, not in the bar fridge).

Sam Karagiozis

1/5

4 Jan, 2024

This was possibly one of the worst hotel experiences I have ever had, the the hotel refuses to even offer a refund, not even a partial refund, making me file the refund direct with my credit card provider, just to slow things down, and just end up with another unhappy customer. (1) Hotel had no parking, I was told to go to valet parking a few doors down, only to be told it's only available for "small" cars. I drive a sedan, not a 4WD. (2) We paid for breakfast for both days. We were not given any more information. When we called room service in the morning, to ask where to get the breakfast from, they said we paid for "buffet" breakfast, not the "chancellor" breakfast ( not that we knew what was offered, or told, nor do we even know the difference ). Anyway, buffet breakfast closed at 10:00am, so no breakfast. We asked to have the chancellor breakfast, they said we had to pay full price ( even though the buffet breakfast was already fully paid for ). (3) We were meant to have a queen bed ( we paid nearly $800 for 2 nights ). We got 2 single beds, side by side, mind you both had different types of mattresses. (4) We were sold on the "balcony". I won't even get into that. It was horrible. We stayed the first night, then checked out and left. No apologies. No refunds. No credit. Nothing. I expect an apology, along with a refund.

Morgan Gardiner

5/5

30 Sep, 2023

I stayed here for the first time in 2020, just prior to the pandemic, and for a second time recently. Both times I was impressed by the exceptionally friendly service and relaxing experience I had staying at Hotel Grand Chancellor. The room are clean and comfortable. As someone with muscular issues, I often struggle with hotel beds but the ones here are fantastic. Perfect mix between soft and firm in my opinion! I really enjoy the rainwater showers as well. I was upgraded to a suite when I first stayed and the suites have much more spacious and comfortable bathrooms. The location is very central and it is an easy walk (even as someone who can only walk short distances) to a variety of attractions in Melbourne CBD including Central, the State Library and a bunch of theatres. The hotel itself backs on to Little Bourke st so great food is pretty much at your doorstep. Having said that, the staff are definitely the high point of staying at Hotel Grand Chancellor. Everyone I met was polite and friendly, even when I was fumbling my cards and making last minute changes to my booking. They make staying with the hotel an absolute delight. Definitely my first choice hotel when I stay in Melbourne.

Heather Hamilton

4/5

14 Sep, 2023

We chose this hotel as I’m a returning customer. So central to the CBD, good size, nice size rooms, clean and tidy. Brekkie buffet style and there’s an option to have drinks and dinner on the ground floor too. Staff were pleased and approachable. The only thing I’m sad about is there used to be Happy Hour at the dinner venue anymore. The car park isn’t run by the hotel anymore but VIP were fantastic too. Tony was amazing. Overall, a great place to stay for a few days for either business or pleasure. Thanks again

Anthea Karantzoulis

4/5

8 Jan, 2024

Sam Karagiozis

1/5

4 Jan, 2024

Morgan Gardiner

5/5

30 Sep, 2023

Heather Hamilton

4/5

14 Sep, 2023

Ann P

5/5

2 Sep, 2023

We spent 2 nights here. It was within walking distance from St Vincent's Hospital. Our room was very spacious, with a great ensuite and the bed was so comfy. We had a little balcony as well. I spent one night there by myself and felt very safe. The staff were helpful and everything was clean. The cost was very reasonable and would highly recommend staying here.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.