Hotel Hugo

4.1/5(877 Reviews) rating

4 Star Hotel locationPin

New York, New York

1/86

About hotel

Nestled in the bustling city of New York, where the lights never dim and the energy is endless, is the exquisite Hotel Hugo. A hidden gem in the heart of the city, this luxurious hotel is just a short 5-minute stroll from the stunning Hudson River Park. 525 Greenwich Street, New York10013, United States. For those who seek affordable accommodations with uncompromising amenities, Hotel Hugo is the perfect choice. Boasting 122 lavish guestrooms, each tastefully designed with modern comforts in mind, you'll find everything you need for a comfortable stay. From iPod docking stations to plush pillowtop beds adorned with the finest Egyptian cotton linens and 32-inch flat-screen TVs with an abundance of cable channels, every detail is carefully thought out. The en-suite bathrooms, complete with rainfall showerheads and designer toiletries, will make your stay an indulgent experience. No need to venture far from the hotel to experience the vibrant culture and energy of New York City. Located within a leisurely 14-minute walk, Washington Square Park offers a charming escape from the bustling city. Iconic landmarks, such as the National September 11 Memorial and the majestic Brooklyn Bridge, are also nearby. For a taste of local culture and cuisine, make your way to Chelsea Market and Chelsea Piers, just a stone's throw away. Back at the hotel, take in the breathtaking views from the rooftop terrace or stay active at the state-of-the-art 24-hour fitness center. The concierge is always available to assist with planning your day and babysitting services can be arranged upon request. Plus, enjoy discounted access to a nearby fitness facility to maintain your fitness routine while traveling. For business travelers, the Hotel Hugo offers a 24-hour business center, conference space, and a fully-equipped meeting room. After a productive day, indulge in a delicious meal at Cafe Hugo, unwind with a drink at the bar, or opt for room service in the comfort of your room. Wake up to a complimentary continental breakfast at Cafe Hugo and enjoy an evening reception to finish your day on a high note. With its prime location and impeccable services, Hotel Hugo offers the perfect balance of serene relaxation and vibrant city life. Make your reservation now and experience for yourself the remarkable capabilities of natural language generation. Book Hotel Hugo Online and discover the best hotel room prices available.

Highlights

• Located in the vibrant area of Manhattan, Hotel Hugo is a 4.5-star hotel just a 5-minute walk from beautiful Hudson River Park. • The hotel offers individually decorated guestrooms featuring Egyptian cotton sheets and rainfall showers, perfect for a comfortable stay. • Enjoy easy access to top tourist attractions such as Washington Square Park, 5th Avenue, and the High Line Park within 2 kilometers. • Business travelers can take advantage of the 24-hour business center and conference space, while leisure travelers can relax on the rooftop terrace or in the 24-hour fitness center. • With LaGuardia Airport just 22 kilometers away, the hotel is easily accessible for both domestic and international travelers. • Indulge in delicious cuisine at the on-site restaurant, Cafe Hugo, and sip on a refreshing drink at the bar/lounge. • Additional amenities include concierge services, a free reception, and discounted access to a nearby fitness facility.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

122

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Terrace

Concierge desk

Baby Sitting / Child Services

Hiking

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Terrace

Concierge desk

Activities

Baby Sitting / Child Services

Hiking

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

No rollaway/extra beds available.

Parking height restrictions apply.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Resort fee: USD 45.90 per accommodation, per night. The resort fee includes: Additional inclusions.

Bicycle storage.

Business center/computer access.

Concierge service.

Fitness center access.

Health club access.

Housekeeping.

In-room bottled water.

In-room coffee.

In-room safe.

Internet access.

Nearby fitness center access.

Newspaper.

Phone calls.

Fi access (may be limited).

We have included all charges provided to us by the property..

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Parking height restrictions apply..

Contactless check-in and contactless check-out are available.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

Pet Policy

Maximum number of pets per room 1.

Pets allowed.

Service animals are exempt from fees/restrictions.

Pets cannot be left unattended.

Only dogs are allowed.

Service animals are allowed.

Pet max weight (per pet) in lb is 75.00.

Pet max weight (per pet) in kg is 34.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

No rollaway/extra beds available.

Parking height restrictions apply.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Resort fee: USD 45.90 per accommodation, per night. The resort fee includes: Additional inclusions.

Bicycle storage.

Business center/computer access.

Concierge service.

Fitness center access.

Health club access.

Housekeeping.

In-room bottled water.

In-room coffee.

In-room safe.

Internet access.

Nearby fitness center access.

Newspaper.

Phone calls.

Fi access (may be limited).

We have included all charges provided to us by the property..

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Parking height restrictions apply..

Contactless check-in and contactless check-out are available.

Pet Policy

Maximum number of pets per room 1.

Pets allowed.

Service animals are exempt from fees/restrictions.

Pets cannot be left unattended.

Only dogs are allowed.

Service animals are allowed.

Pet max weight (per pet) in lb is 75.00.

Pet max weight (per pet) in kg is 34.

₹35,602

₹66,346

46% OFF

+ ₹6,507 taxes / night

Earn 421 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹35,602

₹66,346

46% OFF

+ ₹6,507 taxes / night

Update Price

Earn 421 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Greenwich St, New York, New York, 10013

View on Maps

Ratings & Reviews

4.1/5

877 Ratings

L Hy

3/5

29 Nov, 2023

Wow! I’m shocked they are considered a 4.5 star hotel! No way would I rate them that high. First, the bed is terrible!! You can hear and feel the metal springs and very uncomfortable. You can see in my pic where the bedspread is showing how lumpy the bed is. The air conditioner won’t stop no matter what I do. Even in the off position. The room is shabby at best. I will not come back.

Jasmeet F.

4/5

28 Aug, 2023

Had actually stayed at this hotel in July and overall, a great experience. The rooms are fairly clean and housekeeping did a great job in ensuring that everything was up to par during our five day stay. The front desk staff were helpful enough to split the hold for us when we were having unfortunate card/bank issues. Should be aware though that because it is an older building, there were issues with the shower (we couldn't quite figure out how to turn on/off the shower) and for some reason room service was not always available via the room phone. There would also be a long wait for the elevator as it seemed that the rooftop bar was prioritized by the hotel. Other than those few things, the hotel was lovely to stay at. The whole vibe and aesthetic present was good. Overall if you'd like to come into New York, stay neat SOHO, and be in an quieter area compared to Times Square, this is the place.

Kent Burke

4/5

13 Oct, 2023

This was a super convenient location for a recent work trip to NY. The room was cozy and made efficient use of the slightly limited space - but I’m sure that’s on par with other locations in NYC. The only inconvenience I experienced was that no one was at the front desk at 8:40am the morning I checked out. I waited 5–6 minutes but had to leave in order to make it to a meeting on time. Then afterwards I had to make my way back to the hotel to finally get checked out and get my final invoice. I’m guessing there was a good reason nobody was there, but that’s a prime time for business travelers to be checking out (and I was not the only one waiting). Other than that, it was a positive experience and I’d certainly come back in the future.

Justin Feldstein

3/5

18 Nov, 2023

Just checked in for the weekend. The lobby and rooftop bar are small but well appointed. The rooms are decent size and clean but there was lots of deferred maintenance, peeling paint, decayed caulking, dirty walls, sink won’t drain. The hotel is a bit older and it’s showing. Somewhat typical of NYC but I would pay a bit more to stay someplace else. Also the resort/amenity fee provides little value aside from a bottle of water which is disappointing.

L Hy

3/5

29 Nov, 2023

Jasmeet F.

4/5

28 Aug, 2023

Kent Burke

4/5

13 Oct, 2023

Victoria Owens

4/5

25 Jan, 2024

Good hotel rooms spacious housekeeping was excellent. Food service a little slow but quality was good. Roof top bar a real treat

Justin Feldstein

3/5

18 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.