Hotel ILUNION Suites Madrid

4.3/5(2.81K Reviews) rating

4 Star Hotel locationPin

Madrid, Community of Madrid

Hotel ILUNION Suites Madrid exterior_detail

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About hotel

Immerse yourself in unparalleled luxury and convenience at our esteemed 4-star hotel, situated in the lively heart of Madrid. Located in the bustling neighborhood of Chamartín, our hotel offers unbeatable proximity to the iconic Santiago Bernabéu Stadium and the bustling Gran Via Street, both just a short 3-minute drive away. Our prime location in the city makes us the top choice for an unforgettable stay. Relax and recharge in one of our 152 spacious and exquisitely designed guest rooms. Each room is equipped with state-of-the-art amenities for your utmost comfort, including flat-screen TVs and complimentary high-speed Wi-Fi. Treat yourself to a rejuvenating shower with our luxurious toiletries and hair dryers, available in every private bathroom. For added convenience, guests will also find in-room safes and desks at their disposal. Discover the best that Madrid has to offer with our central location, conveniently situated near top attractions. Enjoy a leisurely walk to the National Auditorium of Music, just 1 kilometer away, or explore the vibrant Azca Financial District a mere 1.9 kilometers from our doorstep. The Paseo de la Castellana and Arturo Soria Plaza Shopping Center are also within a short distance. At our hotel, we pride ourselves on offering exceptional service and amenities to ensure a truly memorable stay. With complimentary Wi-Fi and concierge services, we cater to your every need. Business travelers will appreciate our 24-hour business center and state-of-the-art meeting facilities, spanning over 6,997 square feet (650 square meters). Savor delectable dishes at our on-site restaurant, El Fogon, or grab a cup of coffee at our café. And after a busy day, unwind with a refreshing drink at our bar/lounge. Planning an event or meeting? Look no further than our hotel, where our professional conference center and event planning services are at your fingertips. With on-site self-parking available, your convenience is our top priority. Located just 11.3 kilometers away from Adolfo Suarez Madrid-Barajas Airport, our hotel is ideal for both business and leisure travelers. Experience the best of Madrid with a stay at our luxurious and well-equipped hotel, offering the perfect blend of comfort and convenience. Book now and make your trip to Madrid truly extraordinary. Don't wait any longer - Book Hotel ILUNION Suites Madrid Online and take advantage of our affordable Hotel ILUNION Suites Madrid room prices. Our hotel address is Lopez de Hoyos, 143, Madrid, 28002, Spain, conveniently putting us within reach for a seamless travel experience.

Highlights

• Located in the Chamartín district of Madrid, convenient for both leisure and business travelers • Fully equipped guest rooms with modern amenities and complimentary Wi-Fi • Only a 3-minute drive from Santiago Bernabéu Stadium and within 7 minutes to Gran Via Street • Offers a range of options from luxury to budget for a comfortable stay • Easy access to tourist attractions such as National Auditorium of Music and Las Ventas bullring • Close proximity to Azca Financial District and Paseo de la Castellana • Complimentary continental breakfast on weekdays • On-site restaurant and bar with room service available • Concierge services and 24-hour business center for convenience • Large conference center for business events and meetings • Within 11 kilometers from Adolfo Suarez Madrid-Barajas Airport and easily accessible from railway station • Parking available for a fee • Complimentary newspapers in the lobby and dry cleaning/laundry services for added convenience

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

152

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Concierge desk

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Concierge desk

Food & Beverages

Breakfast available

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards; cash is not accepted.

This property uses eco-friendly cleaning products.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Only registered guests are allowed in the guestrooms..

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation..

Parking height restrictions apply..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards; cash is not accepted.

This property uses eco-friendly cleaning products.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Only registered guests are allowed in the guestrooms..

Parking height restrictions apply..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹6,392

₹11,296

43% OFF

+ ₹718 taxes / night

Earn 71 Reward Points

Flat ₹1,015.75 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹6,392

₹11,296

43% OFF

+ ₹718 taxes / night

Update Price

Earn 71 Reward Points

Flat ₹1,015.75 off included with coupon INTSTAY

Amenities

Location

Chamart�n, Madrid, Community of Madrid, 28002

View on Maps

Ratings & Reviews

4.3/5

2.81K Ratings

James A

4/5

18 Sep, 2023

For the price, I'm happy with our time here. Good service and very decent breakfast. The one thing I would say is that the AC in our room was pretty anemic. I'd be nervous about staying here in the hot season. In September, it was a little warm to sleep in the room a few of the nights. I would not want to know how hot it would be inside if it were 85F outside.

hessa shamnad

3/5

30 Nov, 2023

Hello Team Iluion, Just wanted to share my thoughts on my recent stay. Overall, it was good – comfy room, friendly staff, and breakfast that hit the right notes. But, and it's a bit of a bummer, the bathroom situation left me a tad disappointed. The lack of privacy felt a bit too close for comfort, and it kind of took away from the overall experience. I hate to be a downer, but I believe an adjustment there could really elevate the stay. Thanks for listening, and here's to hoping my next visit will be even better.

Cris

5/5

15 Aug, 2023

The staff was very nice to us, and we were pleased with the room. Our one issue was that we had to keep our shoes on in the room; we believe it was wax what was staining our feet, though aren't sure. We ate breakfast there for both mornings, which was a buffet, and has lunch there one day. What I liked most was how eco-conscience the hotel was, both in the general building, and in our room (signs about saving water and food waste, lights that turned off on their own, etc.).

James A

4/5

18 Sep, 2023

hessa shamnad

3/5

30 Nov, 2023

Cris

5/5

15 Aug, 2023

Sylvia B

1/5

28 Sep, 2023

The air didn’t work, the usb port didn’t work, and our bathroom was flooded from the bidet. The staff brought us towels for us to clean the water ourselves. They let us change rooms which was good, but refused to refund us for that night since we “looked happy.”

LightningBS

5/5

12 Aug, 2023

As far as 4 star hotels go, this is one of the best I've been to in recent memory. Service, rooms, breakfast and location were great. The only complain I had was the set up for the bathrooms. If see through doors are your thing then this shouldn't be an issue.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.