Hotel Indigo Dubai Downtown, an IHG Hotel

4.7/5(2.02K Reviews) rating

5 Star Hotel locationPin

Dubai, Dubai

Hotel Indigo Dubai Downtown, an IHG Hotel exterior_detail

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About hotel

Immerse yourself in the vibrant pulse of Dubai as you enter the enchanting world of Hotel Indigo Dubai Downtown, an IHG Hotel. Located at Marasi Drive, PO Box 2466600000, United Arab Emirates, our 5-star hotel offers affordable accommodations suitable for a variety of people. With our prime location in the heart of the city, you'll have unrivaled convenience and accessibility to the iconic Dubai Mall and Dubai World Trade Centre, both just a short 5-minute drive away. Step into our realm of luxury and sophistication, where you'll find yourself surrounded by captivating experiences. Our 269 individually decorated guestrooms are meticulously designed to create a sense of warmth and tranquility. Each room is equipped with modern amenities, including minibars and Smart televisions, ensuring your stay is both comfortable and entertaining. Stay connected with complimentary wireless Internet access and indulge in a world of digital programming tailored to your every desire. Our bathrooms are adorned with rainfall showerheads and complimentary toiletries, offering a truly indulgent experience. Beyond the confines of our hotel, a world of wonders awaits you. Take a leisurely stroll along the enchanting Dubai Water Canal or let your imagination run wild at the family-friendly KidZania. The Dubai Mall, Souk al Bahar, and Dubai Fountain beckon, offering a myriad of shopping, dining, and entertainment options. And of course, no visit to Dubai would be complete without ascending the iconic Burj Khalifa, the tallest building in the world, where breathtaking views await. During your stay, revel in the exceptional amenities we offer. Unwind by the inviting outdoor pool, basking in the warm embrace of the sun. Stay connected with complimentary wireless Internet access, ensuring you are always in touch with the world. Allow our dedicated concierge services to curate a personalized itinerary, tailored to your every desire. For our esteemed business travelers, we provide a 24-hour business center and two state-of-the-art meeting rooms, ensuring your every need is met. Embark on a culinary journey like no other at our esteemed dining establishments. Delight in the flavors of the Mediterranean at Open Sesame, where every bite is a symphony of taste. Sip on refreshing drinks at the poolside bar or one of our two bars/lounges, where the ambiance is as intoxicating as the libations. And awaken your senses with a delectable buffet breakfast served on weekdays, ensuring you start your day on a delicious note. When it comes to Hotel Indigo Dubai Downtown, an IHG Hotel room prices, we offer affordable accommodations that cater to a variety of budgets. Book Hotel Indigo Dubai Downtown, an IHG Hotel online to secure your stay at this haven of luxury and sophistication. With our prime location, luxurious amenities, and unparalleled service, we guarantee an unforgettable experience that will leave an indelible mark on your soul. Prepare to be captivated, enthralled, and enchanted as you embark on a journey of a lifetime.

Highlights

• Centrally located in Dubai, within a 5-minute drive of Dubai Mall and Dubai World Trade Centre • 5-star hotel with 269 individually decorated guestrooms • Complimentary wireless Internet access and Smart televisions in rooms • Rainfall showerheads and complimentary toiletries in bathrooms • Close proximity to popular attractions such as Burj Khalifa and Dubai Fountain • Outdoor pool and complimentary wireless Internet access available • 24-hour business center and 2 meeting rooms for business travelers • Dining options include Mediterranean cuisine and poolside bar • Free valet parking and roundtrip airport shuttle available (surcharge) • Distances: Dubai Mall - 1.2 km, Burj Khalifa - 2.4 km, Dubai World Trade Centre - 4.6 km • Nearest airport: Dubai Intl. Airport (12.9 km)

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

269

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Smoke-free property

Bell staff/porter

Accessible parking

Valet parking

Terrace

Concierge desk

Banking services

Breakfast available

Airport shuttle service

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Smoke-free property

Bell staff/porter

Accessible parking

Valet parking

Terrace

Concierge desk

Banking services

Food & Beverages

Breakfast available

Services

Airport shuttle service

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include window guards.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Property follows sanitization practices of SGS (3rd party expert - Global).

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: AED 20.00 per accommodation, per night.

We have included all charges provided to us by the property..

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Only dogs and cats are allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include window guards.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Property follows sanitization practices of SGS (3rd party expert - Global).

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: AED 20.00 per accommodation, per night.

We have included all charges provided to us by the property..

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Only dogs and cats are allowed.

Service animals are allowed.

₹20,820

₹22,889

9% OFF

+ ₹4,705 taxes / night

Earn 255 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹20,820

₹22,889

9% OFF

+ ₹4,705 taxes / night

Update Price

Earn 255 Reward Points

Amenities

Location

Business Bay, Dubai, Dubai, 00000

View on Maps

Ratings & Reviews

4.7/5

2.02K Ratings

Tosin Kayode

5/5

23 Jan, 2024

I had an extraordinary experience during my recent stay at this hotel. Upon arrival, we felt sincerely valued as a guest. The rooms were beautiful and modern. The staff provided excellent service, particularly the housekeeping team, who kept our room clean all through. A special thanks to Hari from housekeeping. I appreciated the fact that room service was always available. I'd absolutely recommend Hotel Indigo; they made my stay memorable.

lulu S

5/5

27 Jan, 2024

What do I have to say about this hotel! Starting with the handsome gentlemen who were there to serve us in a really professional and lovely manner! Derek! Thank you so much for everything, thank you for your patience 😂🙏🏻 You are the reason we even considered staying at the hotel! How lucky they are to have you! You are really great at marketing in a unique way 👍🏼 In my opinion, the people who meet the public in general are the basis of comfort and the first impression of the place! Thank you Hotel Indigo, all the staff there are amazing 🙏🏻⭐️⭐️ everything guys was amazing ! come and see 🤓

Matthew Lewis

5/5

29 Jan, 2024

We were trialling a pet friendly stay and the staff, amenities and welcome were fantastic. Our small dog was welcomed by all and we never felt it was a problem anywhere in the hotel. The rooms are spacious quirky with a huge bed and great bathroom. Could not fault and all of the staff from front desk to restaurants were amazing.

brhm

5/5

14 Jan, 2024

Simply a great hotel, great location on walking distance to the Dubai Mall and most importantly, very clean, high quality service and kind staff. I stayed 7 nights with my family and we have had a great experience and they offer a great selection of breakfast. Only thing for future guests to consider, after 13 am the pool will be in the shade (which was totally fine for us with a baby). The hotel knows about this and as an alternative they offer free shuttle to the Kite beach every day. In a nutshell, very clean rooms and very kind and helpfull staff. Nothing is too much asked, thank you very much again and definitely until next time!

Rick Orford

5/5

14 Jan, 2024

Overall, excellent hotel. Easy and friendly check in, very helpful to bring my bags to the room (didn’t even want a tip!?!?)- also, wonderful shower, and comfortable bed. Staff even walked me to the corner to direct me to the Dubai mall (which is very easy to get to- only 10min walk). Strange AC system- had a little difficulty getting the temperature correct, but it wasn’t a problem. Staff brought a little desert after dinner- was thoroughly impressed! Would stay here again no problem!

Tosin Kayode

5/5

23 Jan, 2024

lulu S

5/5

27 Jan, 2024

Matthew Lewis

5/5

29 Jan, 2024

brhm

5/5

14 Jan, 2024

Rick Orford

5/5

14 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.