Hotel Indigo Hangzhou Uptown, an IHG Hotel

3 Star Hotel locationPin

Hangzhou, Zhejiang

Hotel Indigo Hangzhou Uptown, an IHG Hotel primary_image

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About hotel

Escape into the vibrant and charming city of Hangzhou, where excitement and adventure await at Hotel Indigo Hangzhou Uptown, an IHG Hotel. Located in the bustling Shangcheng district, our hotel seamlessly merges contemporary comforts with traditional charm. As part of our commitment to exceptional service, we have curated a personalized rating system for our esteemed guests. Relax in one of our 136 beautifully designed guest rooms, each thoughtfully equipped with modern amenities to cater to your every need. From minibars to LCD televisions, we have everything you need for a comfortable stay. Stay connected with complimentary Wi-Fi and unwind with satellite programming on your TV. Our en-suite bathrooms feature a shower/tub combo, hairdryer, and plush bathrobes, ensuring convenience and comfort. Other conveniences include phones, safes, and spacious work desks. Our prime location allows you to easily explore the city, as we are just a short drive away from popular attractions, such as the Southern Song Dynasty Guan Kiln Museum and the breathtaking West Lake. For travelers, our hotel is conveniently located 30.8 km from Hangzhou (HGH-Xiaoshan Intl.) airport. Experience ultimate rejuvenation at our indoor pool or maintain your fitness routine at our 24-hour state-of-the-art fitness center. With complimentary Wi-Fi, concierge services, and wedding planning assistance, we strive to create unforgettable experiences for all our guests. For business travelers, we offer a fully-equipped business center and three versatile meeting rooms. Complimentary self-parking is also available on-site. Indulge in a delectable dining experience at our acclaimed restaurant, ING, or enjoy refreshing drinks at our stylish bar and lounge. Room service is also available during limited hours, providing you with lavish meals in the comfort of your own room. Start your day with a delicious buffet breakfast at our charming coffee shop, and for lunch, dinner, or brunch, ING offers a tantalizing menu. With our prime location, modern comforts, and impeccable service, Hotel Indigo Hangzhou Uptown, an IHG Hotel, offers affordable accommodations suitable for a variety of guests. For the best Hotel Indigo Hangzhou Uptown, an IHG Hotel room prices, book now online. Conveniently located at NO. 8 NORTH SHUI CHENG ROAD, SHANG CHENG DISTRICT310008, China, we invite you to experience an unforgettable stay in Hangzhou.

Highlights

• Hotel Indigo Hangzhou Uptown, a luxury IHG hotel, is located in the heart of Hangzhou (Shangcheng) • Rating system for customer convenience • Located within a 5-minute drive of Southern Song Dynasty Guan Kiln Museum and West Lake • Close proximity to popular attractions such as Qinghefang Old Street and Nine Creeks Meandering Through a Misty Forest • Individually decorated guestrooms with minibars, LCD TVs, and complimentary Wi-Fi • Relax in the indoor pool or workout in the 24-hour fitness center • Business amenities include a business center, 3 meeting rooms, and free self-parking • On-site restaurant, ING, offers options for lunch, dinner, and brunch • Close to Hangzhou (HGH-Xiaoshan Intl.) airport and within 0.5 km of Southern Song Dynasty Guan Kiln Museum • Ideal for both casual and business travelers wishing to experience the charm of Hangzhou (Shangcheng)

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

136

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Accessible parking

On-Site parking

Concierge desk

Indoor pool

Breakfast available

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Accessible parking

On-Site parking

Concierge desk

Indoor pool

Food & Beverages

Breakfast available

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, mobile payments, and cash.

Mobile payment options include: Alipay.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 9:00 AM to 9:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, mobile payments, and cash.

Mobile payment options include: Alipay.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 9:00 AM to 9:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹10,689

₹11,344

6% OFF

+ ₹1,668 taxes / night

Earn 123 Reward Points

Select Rooms

OPTION 1

Refundable

₹10,689

₹11,344

6% OFF

+ ₹1,668 taxes / night

Update Price

Earn 123 Reward Points

Amenities

Location

SHUI CHENG ROAD, Hangzhou, Zhejiang, 310008

View on Maps

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.