Hotel Indigo Liverpool City Centre, an IHG Hotel

4.4/5(1.67K Reviews) rating

4 Star Hotel locationPin

Liverpool, England

Hotel Indigo Liverpool City Centre, an IHG Hotel primary_image

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About hotel

Experience the vibrant and dynamic city of Liverpool with a stay at Hotel Indigo Liverpool City Centre, an IHG Hotel, perfectly situated at the address 10 Chapel Street, EnglandL3 9AG, United Kingdom. Impeccably decorated with modern elegance, our boutique hotel is a 4-star oasis in the bustling city center. Indulge in the affordable luxury of our 151 exquisitely designed guestrooms, each fully equipped with amenities such as a complimentary minibar, LCD television, and high-speed Wi-Fi. Rest easy in the comfort of your chic bathroom, complete with a refreshing rain shower and designer toiletries, while our dedicated housekeeping team ensures that your room remains pristine throughout your stay. Explore the city with ease, as top attractions like Royal Albert Dock, Liverpool ONE, and The Beatles Story Museum are all within a leisurely 15-minute walk from our hotel. For further travel, John Lennon Airport and Manchester Airport are just a short drive away. Recharge and revitalize in our 24-hour fitness center or take in stunning views of the city from our terrace. For business needs, we offer convenient amenities such as express check-out and dry cleaning/laundry services to make your stay stress-free. Satisfy your appetite with delectable dining options at our on-site restaurant, Marco Pierre White, or indulge in the luxury of 24-hour room service for a cozy night in. Unwind with a handcrafted cocktail or a variety of beverages at one of our two bars/lounges, immersed in the vibrant atmosphere. Start your day with a delicious full breakfast, available on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:30 AM, for a fee. Book Hotel Indigo Liverpool City Centre, an IHG Hotel online to enjoy the perfect blend of luxury and convenience during your journey through Liverpool. Don't miss out on unbeatable prices for Hotel Indigo Liverpool City Centre, an IHG Hotel room prices today!

Highlights

• Centrally located in vibrant Liverpool City Centre • Within walking distance to popular tourist attractions such as Royal Albert Dock and The Beatles Story Museum • Hotel offers a range of 4-star amenities, including a 24-hour fitness center • Complimentary minibar in all 151 guestrooms • Free WiFi to keep you connected during your stay • Close to transportation hubs, with Liverpool airport only 15.6 km away and Manchester airport 59.3 km away • Fine dining options at Marco Pierre White restaurant on-site • 2 bars/lounges perfect for unwinding after a busy day • Ideal for both casual and business travelers • Dry cleaning/laundry services available for convenience • Terrace with scenic views for a peaceful moment • Full breakfast served daily for a fee • Express check-out for added efficiency during departures.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

151

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Bell staff/porter

Terrace

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Bell staff/porter

Terrace

Food & Beverages

Breakfast available

Services

Gym

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

This property uses solar energy.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

No rollaway/extra beds available.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Green Tourism Program.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

This property uses solar energy.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

No rollaway/extra beds available.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Green Tourism Program.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

₹11,537

₹12,660

9% OFF

+ ₹1,744 taxes / night

Earn 132 Reward Points

Select Rooms

Standard Room, 1 Double Bed, Accessible

237 sq.ft (22.02 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Air conditioning

Safe

Desk

Shower

Free toiletries

Room Service

Wine/Champagne

Coffee machine

Wardrobe/Closet

Housekeeping - daily

Adjoining rooms

Ironing Services/ board

Private bathroom

Hairdryer

Wheelchair

See All

OPTION 1

Partial Refundable

₹11,537

₹12,660

9% OFF

+ ₹1,744 taxes / night

Update Price

Earn 132 Reward Points

Amenities

Location

Chapel St, Liverpool, England, L3 9AG

View on Maps

Ratings & Reviews

4.4/5

1.67K Ratings

Kathy Taylor

3/5

24 Jan, 2024

Well located near Morefields train station and close to several good restaurants. Reception staff are friendly and helpful. Some issues with the breakfast service, they forgot to bring coffee and were very difficult to get hold of, they just disappeared into the kitchen. Room was quiet and had a great shower. However, it took ages to heat up, the floor was cold, toiletries were poor quality, there was almost no full length hanging space, just about enough for one coat.

Biccus Diccus

5/5

5 Sep, 2023

A really great hotel, in a nice part of the city with outstanding customer service. When we arrived at the hotel we were checked in quickly and painlessly, they had already put into place a request we had made when booking, and were more than happy to accommodate. Every time we went down to reception with any type of query, they remember who we were from before, and our room number. The food was nice, especially given the cost. The room was lovely, with a huge bed, a great bathroom with a shower that gets nice and hot with good pressure. Overall a great experience staying at hotel indigo.

Nora

4/5

9 Jan, 2024

The staff was very nice and the breakfast was good. Our room was very small and the bed was a bit uncomfortable. Our view from the window was a fire escape with probably the brightest lamp in the UK. Luckily there were curtains.

Andrew Richards

4/5

28 Sep, 2023

The hotel has a great location just on the edge of the city, not too far from the Liver Building. The staff were friendly and helpful. The room was ok for the price, the walk-in shower was nice. The only let down was the breakfast. Arrived downstairs just after 8am but had to wait for a table to be cleared. It was a serviced meal. I had the full English (which was tasty), but was told it would be 15 minutes before it would arrive. It was a little small for my liking. Breakfast would have been quicker if it was self service, but the quality would have suffered. However taking nearly an hour in total made the rest of the morning fairly rushed.

Jack

4/5

5 Aug, 2023

Great location and excellent service. We arrived early (12pm) and were able to check in straight away. Rooms are comfortable but looking tired - in need of a deep clean and some touch-ups. Breakfast was fine but not worth paying extra for if it’s not included as part of your stay. Free drinks and snacks in the room are a nice touch. All in all a good stay and would return.

Kathy Taylor

3/5

24 Jan, 2024

Biccus Diccus

5/5

5 Sep, 2023

Nora

4/5

9 Jan, 2024

Andrew Richards

4/5

28 Sep, 2023

Jack

4/5

5 Aug, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.