Hotel Indigo London - Kensington, an IHG Hotel

4.4/5(956 Reviews) rating

4 Star Hotel locationPin

London, England

Hotel Indigo London - Kensington, an IHG Hotel primary_image

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About hotel

Welcome to the exquisite Hotel Indigo London - Kensington, an IHG Hotel that offers affordable yet luxurious accommodations right in the heart of bustling London City Centre. Our prime location, just minutes away from iconic landmarks such as Hyde Park and the Natural History Museum, makes us the perfect choice for a memorable stay in this vibrant city. Our address at 34-44 Barkston Gardens in England SW5 0EW, United Kingdom is easily accessible, allowing you to explore all that London has to offer. Escape to one of our 100 thoughtfully designed and stylish guestrooms, where every detail is tailored for your utmost comfort. Enjoy modern amenities like iPod docking stations and complimentary minibar items, stay connected with free Wi-Fi, and indulge in your favorite cable programs on our flat-screen TV. Our opulent private bathrooms, stocked with complimentary toiletries and hairdryers, provide the perfect sanctuary for relaxation. Other conveniences include a safe, desk, and free local calls. With our unbeatable location, you have easy access to all of London's top attractions. Stroll down the famous Cromwell Road, visit the iconic Buckingham Palace, or marvel at the lights of Piccadilly Circus - all just a short distance away from our hotel. Immerse yourself in the rich culture and history of London with a visit to the Natural History Museum or Imperial College London. And for the shopping enthusiasts, the renowned Kensington High Street is just within reach. You can also take a break from the city's hustle and bustle, and retreat to the tranquil Kensington Gardens. Art and science lovers will enjoy the nearby Victoria and Albert Museum and Science Museum. Our prime location also offers effortless access to the Olympia Conference and Exhibition Centre, Kensington Palace, and the prestigious Royal Albert Hall. Indulge in our top-notch amenities, including complimentary Wi-Fi, concierge services, and a banquet hall. Business travelers can take advantage of our business center and dry cleaning/laundry services. Dine on scrumptious international cuisine at our on-site restaurant, Kensington Quarter, or opt for the convenience of 24-hour room service. Don't forget to try our mouth-watering English breakfast, available daily for a nominal fee. For seamless travel, our preferred airport is Heathrow Airport, only 22.3 km away. London City Airport, Gatwick Airport, and Luton Airport are also easily accessible. Experience the charm and excitement of London with an unforgettable stay at Hotel Indigo London - Kensington. Book your room now and make the most of our exceptional offerings and unbeatable location. Don't miss out on this incredible opportunity to explore the best of London. Hurry and "Book Hotel Indigo London - Kensington, an IHG Hotel Online" before it's too late - you won't regret it!

Highlights

• Located in central London, minutes away from top tourist attractions • 4-star hotel with 100 guestrooms, ranging from luxury to budget options • Complimentary amenities including free Wi-Fi and minibar items • Close proximity to airports: Heathrow (22.3 km) and London City (19.2 km) • Business amenities including a business center and dry cleaning/laundry services • Within walking distance to attractions like the Natural History Museum and Kensington Palace (1.9 km) • On-site restaurant, Kensington Quarter, serving international cuisine • Banquet hall and 24-hour room service available for convenience • Nearby public transportation options make it easy to explore the city • Perfect for both casual and business travelers looking for a comfortable stay in London.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

100

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Snack bar

Bell staff/porter

Concierge desk

Breakfast available

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Snack bar

Bell staff/porter

Concierge desk

Food & Beverages

Breakfast available

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Green Tourism Program.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Green Tourism Program.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹19,498

₹21,571

10% OFF

+ ₹3,433 taxes / night

Earn 229 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹19,498

₹21,571

10% OFF

+ ₹3,433 taxes / night

Update Price

Earn 229 Reward Points

Amenities

Location

Barkston Gardens, London, England, SW5 0EW

View on Maps

Ratings & Reviews

4.4/5

956 Ratings

Kean Jones

5/5

9 Dec, 2023

I often stay here when away with work in London, close to plenty of places to eat and the district line to get around London. The rooms I’ve stayed in alone and when staying here with my wife have always been good. Plenty of room, often complimentary drinks, and comfortable beds. The sound proofing is also pretty good. Lots of storage space too. The staff are always great and there’s a nice space to eat or work in the lobby/restaurant/bar. The food is good. The breakfast is the usual selection of continental and cooked, with a decent quality. I’ve always found that the staff at breakfast are great and will make a nice decaf coffee for me rather than pointing to the granulated coffee like in many places. Overall a great place to stay.

Jeremy W.

3/5

4 Jan, 2024

Overall we had a decent stay, but probably would not return. The location is a high point - very convenient to various local stores/restaurants, as well as to the tube station. The rooms are well furnished and designed. We likely wouldn't return due to the maintenance issues we encountered, and the inaccuracies on the website. One of our rooms was adjacent to a fire door which had an extremely loud squeaking sound which was not fixed after mentioning it, and the other room had a broken shower head. There was also no hot water for a portion of our stay, which the staff acknowledged and was fixed. In spending about 5 minutes in the lobby I overheard three other guests report other issues ranging from the hot water being out, HVAC issues, and a broken door. It's an old building so some of this is to be expected but it seemed like a lot for the price point. As of December 2023 there are no longer complimentary mini bars in premium rooms, despite it still being noted on the website. When we asked, the staff acknowledged that this was a recent change and that they are aware the website is misleading/had heard similar feedback.

Avi Gal

5/5

2 Oct, 2023

This is such a superb hotel. We stayed with our 3 kids for 9 nights. Rooms are spacious with all needed amenities including complimentary minibar. Room and hotel service are beyond excellent. For example, as a big family we used some dozens of towels in total, all snow white. The hotel is has an extremely good location, in the quiet Earl's Court neighborhood still almost any major attraction in the city can be reached sufficiently using the Tube. So recommended !

Ashley Switzer

4/5

28 Oct, 2023

Great location and wonderful staff, but the rooms (at least the rooms we were in the basement) needed some attention. Very strange shower set up with no door/curtain. The hand-held shower nozzle literally points into the whole bathroom. There was a noise the entire night that sounded like water running in pipes overhead. Would not recommend this hotel as much as I usually love the Hotel Indigo brand and as a travel advisor I often put my clients in IHG hotels (depending on location/their budget).

Kean Jones

5/5

9 Dec, 2023

Jeremy W.

3/5

4 Jan, 2024

Avi Gal

5/5

2 Oct, 2023

wolfonthego

5/5

19 Dec, 2023

We enjoyed our stay there for a week. The rooms are decently sized, the included breakfast was very and the location near Earl’s Court was great. All of the hotel staff was very friendly and helpful.

Ashley Switzer

4/5

28 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.