Hotel Indigo Lower East Side New York, an IHG Hotel

4.1/5(1.78K Reviews) rating

4 Star Hotel locationPin

New York, New York

Hotel Indigo Lower East Side New York, an IHG Hotel primary_image

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About hotel

Discover the vibrant energy of the Big Apple at the 4.5-star Hotel Indigo Lower East Side New York, an IHG Hotel. Nestled in the trendy Lower East Side, our hotel boasts a prime location near hotspots like Madison Square Garden, Brooklyn Bridge, and the iconic Empire State Building. Centrally located, it is the perfect base to explore all the endless possibilities this bustling city has to offer. Unwind and relax in one of our 294 exquisitely designed guestrooms, each equipped with top-notch amenities like a minibar, flat-screen TV, and complimentary Wi-Fi. With indulgent private bathrooms featuring rainfall showerheads and designer toiletries, our guestrooms cater to both leisure and business travelers. Enjoy a designated workspace and free local calls for business purposes, while also satisfying your cravings for relaxation. Our hotel brings the best of New York right to your doorstep. Explore popular attractions like New York University, Washington Square Park, and the renowned 5th Avenue for a luxurious shopping experience, all within easy reach from our hotel. Stay fit with our well-equipped fitness center and refreshing seasonal outdoor pool. Don't worry about planning your itinerary, as our efficient concierge services and onsite gift shops make it easy to enjoy your stay to the fullest. Experience ultimate convenience with our 24-hour business center, conference space, and meeting room, perfect for all your business needs. After a productive day, indulge in a delectable meal at our hotel restaurant or relax with a drink at our stylish bar and lounge. For guests with vehicles, take advantage of our affordable self-parking option. Located at 171 Ludlow Street, New York 10002, United States, Hotel Indigo Lower East Side New York, an IHG Hotel, is easily accessible from major airports like John F. Kennedy and Newark Liberty. Book Hotel Indigo Lower East Side New York, an IHG Hotel online now and discover the best of New York City during your stay with us. Don't miss out on our affordable room prices and choose us for a memorable and affordable stay in the heart of the city.

Highlights

• Centrally located near top tourist attractions such as Brooklyn Bridge and Empire State Building. • Close to major airports and railway stations (JFK, EWR, LGA) for convenient travel. • Chic, individually decorated guestrooms with modern amenities like flat-screen TVs and rainfall showerheads. • Fitness center and seasonal outdoor pool for health-conscious travelers. • Complimentary Wi-Fi to stay connected and business amenities (business center, meeting room) for business travelers. • On-site restaurant, coffee shop, and bar/lounge for dining options. • Nearby universities, parks, and shopping destinations like Washington Square Park and 5th Avenue.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

294

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

Bell staff/porter

On-Site parking

Concierge desk

Pool Table

Breakfast available

Coffee/tea

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

Bell staff/porter

On-Site parking

Concierge desk

Activities

Pool Table

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Resort fee: USD 36 per accommodation, per night.

We have included all charges provided to us by the property..

The seasonal pool will be open from June to September..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pet Policy

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Resort fee: USD 36 per accommodation, per night.

We have included all charges provided to us by the property..

The seasonal pool will be open from June to September..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment, including masks and gloves, will be available to guests.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Service animals are allowed.

Pets allowed.

₹36,223

₹40,886

11% OFF

+ ₹5,578 taxes / night

Earn 418 Reward Points

Select Rooms

Premium Room, 1 Queen Bed, City View

320 sq.ft (29.73 sq.mt)

Heating

Blackout Curtains

Air conditioning

Desk

Shower

Smoking policy – non-smoking available

Minibar

Free toiletries

Safe

Body soap

Toilet paper

Shampoo

Slippers

Private bathroom

Hairdryer

Adjoining rooms

Housekeeping - daily

Ironing Services/ board

Coffee machine

See All

OPTION 1

Partial Refundable

₹36,223

₹40,886

11% OFF

+ ₹5,578 taxes / night

Update Price

Earn 418 Reward Points

Amenities

Location

Ludlow St, New York, New York, 10002

View on Maps

Ratings & Reviews

4.1/5

1.78K Ratings

Nadeem A

4/5

18 Jan, 2024

I loved the location. Loads of restaurants, cafes and supermarkets nearby. Close to the underground station. Not accessible with a lift if you have luggage mind. Bathroom and brand of soap/shower gel was great. Didn't try the food in the hotel. Rooftop bar which is nice enough. Bed wasn't comfortable at all - got terrible back pain and the cycle repeated itself for 4 nights. For that reason I wouldn't return.

Danielle Alexandrini

1/5

23 Jan, 2024

DO NOT STAY HERE. If I could give 0 stars I would. I stayed there over the weekend and as usual they charge you an initial deposit of $150 which includes a $35 amenity fee which is non refundable. The woman at the front desk gave us a paper and informed us that the fee included $20 complimentary for the mini bar so we took $20 worth of stuff. Today I checked my account and was charged not only the whole $150 but also $345 as well for taking things from the mini bar as well as “smoking in the room“which did not happen. Unless you want to get robbed I wouldn’t stay here.

Jivago Chaves

1/5

28 Jan, 2024

A hotel with the terrible practice of charging hidden fees and only revealing them when you arrive with your bags in hand to check in. They charge an absurd amenities fee, mandatory and without warning. They said they sent an email letting me know AFTER the reservation was made. A lie in very bad taste. I love New York, I will definitely come back, but this was the first and last time I stayed at this hotel.

Annie Borse

2/5

23 Jan, 2024

First night couldn’t get any sleep because we were put directly above a club the hotel has that’s on the 15th floor (beware if you’re put on the 16th floor because the club is open until 4 am and you feel like you’re trying to sleep in a bar). The shower also didn’t work in this room. Asked to be moved the next morning and luckily had no noise issues and was able to sleep. But then a few days later got charged an “amenity” fee. Makes sense if the amenities are the ability to sleep and have a working shower.

Nathalie Darcas

1/5

28 Jan, 2024

Disappointing and frustrating experience. I was already against the mandatory $36 amenities fee that they hit me out of nowhere with upon check in (for mini bar credit, WiFi, and gym?) - I thought ok if it’s for the whole stay…. Turns out it’s $36 amenities fee EACH NIGHT! That adds up. Insane. I don’t even want to use the mini bar! Nor do I want or have time to use their gym! Total scam. won’t be staying here again until they change the amenities fee.

Nadeem A

4/5

18 Jan, 2024

Danielle Alexandrini

1/5

23 Jan, 2024

Jivago Chaves

1/5

28 Jan, 2024

Annie Borse

2/5

23 Jan, 2024

Nathalie Darcas

1/5

28 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.