Hotel Indigo - NYC Downtown - Wall Street, an IHG Hotel

4.2/5(267 Reviews) rating

4 Star Hotel locationPin

New York, New York

Hotel Indigo - NYC Downtown - Wall Street, an IHG Hotel primary_image

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About hotel

Welcome to Hotel Indigo NYC Downtown Wall Street, an IHG Hotel! On your next trip to the Big Apple, stay with us at our prime location at 120-122 Water Street, New York 10005, United States. We offer affordable room prices perfect for a variety of travelers - from business professionals to families, to solo adventurers. Book Hotel Indigo NYC Downtown Wall Street, an IHG Hotel online and discover a charming blend of history and modern luxury. Our 127 guestrooms are equipped with top-notch amenities, including a sleek flat-screen TV and complimentary WiFi. Need some personalized recommendations for your stay? Our friendly concierge services are available to assist you 24/7. Whether you're on vacation or a business trip, never miss a workout with our 24-hour fitness center. And for those catching up on work, our convenient 24-hour business center and dry cleaning services make your stay hassle-free. Start your day off right with a delicious cooked-to-order breakfast, served from 6:30 AM to 10:30 AM. Our hotel is also just a short 5-minute drive from iconic landmarks like the Brooklyn Bridge and Battery Park, where you can immerse yourself in the city's vibrant energy and rich history. Reach us easily from any of the three major airports - John F. Kennedy Intl., Newark Liberty Intl., and LaGuardia. With our prime location near top attractions like Wall Street, South Street Seaport, and the National September 11 Memorial, Hotel Indigo NYC Downtown Wall Street is the perfect home base for your New York adventure. Come experience the best of both worlds with us - a modern and comfortable stay in the heart of the city's bustling excitement.

Highlights

• Located in the heart of New York City, within minutes from popular tourist attractions • Offers sleek and modern guest rooms with free WiFi • Variety of room options to cater to all budgets • Within walking distance to Wall Street and South Street Seaport • Close proximity (1.3km) to One World Trade Center and Brooklyn Bridge • Easy access to multiple transportation options, including airports and railway stations • 24-hour fitness center and complimentary WiFi for guests • On-site restaurant offering delicious meals • Convenient 24-hour business center for corporate travelers • Concierge services available to assist with travel plans and recommendations

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

127

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Concierge desk

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Concierge desk

Food & Beverages

Breakfast available

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

No cribs (infant beds) available.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 125 per accommodation.

Destination fee: USD 34.42 per accommodation, per night.

We have included all charges provided to us by the property..

Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Pet Policy

Pets allowed.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in kg is 9.

Service animals are allowed.

Pet max weight (per pet) in lb is 20.

Only dogs and cats are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

No cribs (infant beds) available.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 125 per accommodation.

Destination fee: USD 34.42 per accommodation, per night.

We have included all charges provided to us by the property..

Pet Policy

Pets allowed.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in kg is 9.

Service animals are allowed.

Pet max weight (per pet) in lb is 20.

Only dogs and cats are allowed.

₹18,358

₹20,178

9% OFF

+ ₹3,361 taxes / night

Earn 217 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹18,358

₹20,178

9% OFF

+ ₹3,361 taxes / night

Update Price

Earn 217 Reward Points

Amenities

Location

Water St, New York, New York, 10005

View on Maps

Ratings & Reviews

4.2/5

267 Ratings

Drew Magill

3/5

29 Jan, 2024

Not my type. Efficient check in, good location and friendly staff which is great. But fitness center is tiny and there isn’t even a bike in there. Rooms are super small as others noted. Not enough space to sit at the laptop. See pix. For the mandatory $25 amenity fee you get chromecast. Two bottles of water and the fitness center. Thought the industry moved beyond amenity fees.

Steve N.

5/5

21 Jan, 2024

Great location - away from the obvious tourist spots but with plenty of NYC oomph, this was mostly a great stay... with some notable issues. Check-in was a comically lackluster affair with no bell desk/staff and the front desk person mildly annoyed that there was an interruption to whatever was being watched on the phone. It got worse from there. The manager - Gerry?? took care of things the next morning with sincerity and effectiveness. That's why I give the hotel 5 stars - mistakes happen, it's if/how they get fixed that matters most. The rooms are small, yes, but chic and the bathrooms are large and brilliantly appointed. I miss having a big lobby with hustle and bustle to ring in a NYC experience - there is a funky bar in the lobby, but it's only open from 7am - 11 am. Yes, mornings only. The bar upstairs, while small, was rockin' in the evenings/night. Check out The Best of New York Food (deli) next door - open 24 hours. Ask the counter guy which is better - the Chicken Gyro or The Lamb Gyro - I got the perfect NYC reaction - Seinfeld-esque.

Nicola Waghorn

5/5

12 Nov, 2023

I stayed at the hotel for a few days at the start of my trip to NYC, and I went back at the end of my trip to stay one more night. The staff at the front desk were really helpful, friendly and kind throughout my stay, and the rooms were very clean and had everything I needed. I enjoyed the breakfast at the hotel, both the food and the service were great each morning. The hotel is located close to the subways and there is lots to see within walking distance, including Brooklyn bridge. I was travelling solo and always felt safe at the hotel. I would recommend the hotel to others.

Joshua Robinson

5/5

18 Nov, 2023

We had a great 3-night stay at the Hotel Indigo! We were looking for a quieter neighborhood away from the hustle and noise of midtown, and the Wall Street area ended up being perfect - while still having very easy transit access to Upper Manhattan and Brooklyn. The rooms themselves are on the smaller side, but smartly designed, stylish, and very comfortable. The king bed and TV with Chromecast were both excellent, and each room does have access to climate controls. We particularly enjoyed the breakfast at Buttonwood Cafe - Elias was a wonderful host and the food was excellent! We also checked out the rooftop bar, but being mid-November the outside areas weren't really opened up. The elevators were fast and convenient, but can get a little backed up since there are only two for 25 floors. Everyone at the front desk was helpful and courteous. We would definitely stay here again! Plenty of dining options nearby, and the Museum of the American Indian next to Battery Park was well worth the visit.

sasha volkerts

3/5

4 Jan, 2024

One worker at the hotel was extremely rude to me and my younger sisters. The front desk staff repeatedly told me i could visit the rooftop bar but i tried several times and could not get up there with my key card on the elevator. When I finally made it to the rooftop bar, one worker rudely told us it was closed then said actually there is a private ticketed event going on. Which i completely understand, but why tell a guest they can use a facility feature when it is not available to them? The room was small which is to be expected but it was FREEZING COLD and the heat did not work. No microwave anywhere to warm food up but luckily we only are staying one night. For the price I paid for the room, I expected more and definitely better service. Great location and clean room but I doubt I will be back.

Drew Magill

3/5

29 Jan, 2024

Steve N.

5/5

21 Jan, 2024

Nicola Waghorn

5/5

12 Nov, 2023

Joshua Robinson

5/5

18 Nov, 2023

sasha volkerts

3/5

4 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.