Hotel Ismael

4.5/5(487 Reviews) rating

3 Star Hotel locationPin

Santiago, Santiago

131

1/131

About hotel

Immerse yourself in the luxurious and tranquil world of Hotel Ismael. Our spa hotel is located in the heart of Downtown Santiago, surrounded by the vibrant cultural scene and the city's finest shopping opportunities. Our central location makes it easy to explore the best of Santiago while enjoying affordable accommodations suitable for all types of travelers. Retreat to one of our 44 spacious air-conditioned rooms, each with a private balcony offering breathtaking views of the city. Stay connected with complimentary wireless internet, and enjoy premium cable programming for your entertainment. Our rejuvenating spa services, including soothing massages, will leave you feeling completely revitalized. When you step outside, you'll be within walking distance of the city's highlights, such as the stunning Forest Park, the lively Lastarria District, and the prestigious National Museum of Fine Arts. Business travelers will also appreciate our close proximity to Pontifical Catholic University of Chile and Gabriela Mistral Cultural Center. Satisfy your cravings at our hotel's coffee shop/cafe, or indulge in the comfort of your room with our delightful room service options. Socialize and unwind at our elegant bar/lounge, or soak up the sun and sip on a cocktail by the pool. Our dedicated concierge services are available to make your stay stress-free and memorable. For our business guests, we offer a 24-hour business center, complimentary newspapers, and dry cleaning/laundry services. And for those flying in, our hotel is conveniently located just 18.3 km from Santiago Intl. Airport. Experience the essence of Santiago at Hotel Ismael and book your stay today. With impeccable amenities and services, our hotel exceeds all expectations for both business and leisure travelers. Don't miss out on our affordable accommodations and book your stay now to take advantage of our unbeatable Hotel Ismael room prices. You can easily book Hotel Ismael online to secure your spot at Ismael Valdes Vergara 312, Region Metropolitana8320000, Chile.

Highlights

• Prime location in the heart of downtown Santiago, steps away from Forest Park and a 3-minute walk from Lastarria District • 44 air-conditioned rooms with private balconies and modern amenities, catering to both casual and business travelers • Complimentary Wi-Fi and cable programming available for entertainment • Spa on-site offering massages for ultimate relaxation • Within walking distance to popular tourist attractions such as National Museum of Fine Arts and Santa Lucia Hill • Only 18.3 km from Santiago Intl. Airport and easily accessible to railway station • Option for luxury, boutique, and budget accommodations • Additional services include concierge, dry cleaning, and 24-hour business center • On-site dining options at coffee shop/cafe, bar/lounge, and poolside bar • Ideal for a comfortable and convenient stay in Santiago.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Snack bar

Library

Terrace

Concierge desk

BBQ/Picnic area

Airport shuttle service

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Snack bar

Library

Terrace

Concierge desk

Activities

BBQ/Picnic area

Services

Airport shuttle service

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property..

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

₹10,083

₹14,534

31% OFF

+ ₹0 taxes / night

Earn 100 Reward Points

Flat ₹1,440.50 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹10,083

₹14,534

31% OFF

+ ₹0 taxes / night

Update Price

Earn 100 Reward Points

Flat ₹1,440.50 off included with coupon INTSTAY

Amenities

Location

Santiago, Santiago, 8320000

View on Maps

Ratings & Reviews

4.5/5

487 Ratings

Nicolas

5/5

1 Jan, 2024

The Hotel is located very well and in walking distance to the main touristic sites arround. The rooms are simple but modern and clean, the ones facing the street are a bit more noisy. The breakfast served is good and the staff is exceptional and supportive (e.g. late check out). The pool area at the rooftop is rather small, but offers a nice view on the Andes mountains. All in all this is a good option to stay in Santiago in a safe and central area.

Melanie Y

5/5

24 Nov, 2023

Great location, hip vibe, and very helpful staff. Rooms are very clean and come with a small balcony, safe, coffee machine, and every bathroom toiletry you will need! Buffet breakfast had really good variety with lots of healthy choices and great coffee. We had an incident with our rental car and Diego was extremely helpful fixing the situation. Tip: the hotel parking is across the street in a parkade. I don't recommend parking a rental car in this lot as the attendants punctured a tired and tried to extort money. Where possible either drop off your rental car when you arrive in Santiago or pick one up the day you leave.

Sally Lennox

4/5

11 Dec, 2023

Great location between Bellavista and Lastarria. Pool area is average with no sun lounges or ability to get drinks etc. Room was adequate however air con not working. This meant I kept the balcony door open, but incredibly noisy overnight.

Jessica Williams

5/5

21 Aug, 2023

We had booked nights here around a ski trip, but upon arrival the road was closed to the resort so we needed to move around the nights of stay. They were so helpful and kind in our situation, just funny book though booking, make sure to book directly through the hotel as they are kind and flexible and those websites are not. Beyond that, the location is amazing, the room was clean and well accommodated and the breakfast was great! I highly recommend staying here.

Nicolas

5/5

1 Jan, 2024

Melanie Y

5/5

24 Nov, 2023

Sally Lennox

4/5

11 Dec, 2023

Jessica Williams

5/5

21 Aug, 2023

Sherri Oken

5/5

9 Oct, 2023

Lovely, very modern hotel in a beautiful and convenient location near parks, museums, restaurants, lively streets. Great staff who were extremely helpful.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.