Hotel Istana Ltd

3 Star Hotel

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About hotel

Hotel Istana Ltd is a luxurious haven for discerning travelers seeking a unique blend of modern sophistication and historic charm. Located in Dhaka, Bangladesh, this exquisite hotel stands out for its architectural elegance, lavish furnishings, and art collections that create an inviting atmosphere. With a prime location within walking distance of North Tower and Update Tower, Hotel Istana Ltd offers easy access to iconic landmarks and hidden gems that enhance the guest experience. The hotel boasts 50 air-conditioned rooms featuring minibars, LED televisions, pillowtop beds, and complimentary wireless Internet access. Guests can enjoy a meal at the on-site restaurant or take advantage of 24-hour room service. Amenities include complimentary wireless Internet access, concierge services, and shopping on site. Business travelers will appreciate the 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. The nearest major airport, Shahjalal Intl. Airport, is just 5.2 km away. Hotel Istana Ltd offers a range of accommodations, including luxurious suites and spacious rooms with breathtaking views. The state-of-the-art spa and wellness center provide a relaxing retreat, while the exquisite dining options celebrate local flavors and international cuisine. Guests can explore nearby attractions such as Jamuna Future Park and Bashundhara City Mall. The hotel's address, House- 46 Road -10, Sector-6, Uttara, Dhaka Division1230, Bangladesh, emphasizes its central location in the heart of Dhaka. Guest testimonials highlight exceptional hospitality and personalized service that leave a lasting impression on every visitor. For Hotel Istana Ltd room prices and to book online, guests can easily access the hotel's website. Whether seeking relaxation or a productive stay, Hotel Istana Ltd caters to the needs of both leisure and business travelers, ensuring a memorable experience for all who visit..

Highlights

• Conveniently located within a 10-minute walk of North Tower and Update Tower • Close proximity to key attractions like Aarong Flagship Outlet and Milestone College • Easy access to International Convention City Bashundhara Mosque and Army Golf Club • Just 5.3 mi from Jamuna Future Park and 10.4 mi from Bashundhara City Mall • 50 air-conditioned rooms with minibars, LED TVs, and pillowtop beds • Complimentary wireless Internet access and cable programming for entertainment • Private bathrooms with showers, toiletries, and toothbrushes/toothpaste provided • Amenities include free Wi-Fi, concierge services, and on-site shopping • Business center, newspapers in the lobby, and dry cleaning services available • Dining options at the hotel's restaurant or through 24-hour room service • Nearest major airport, Shahjalal Intl. Airport (DAC), just 5.2 km away • Exclusive spa services, outdoor pool, and 24-hour fitness center on-site • Luxurious suites with panoramic city views for a premium stay experience • Diverse dining options ranging from rooftop fine dining to cozy local cafes • Personalized concierge assistance for tailored travel experiences • Scenic views of the city skyline and nearby cultural landmarks • Sustainable practices in place to cater to eco-conscious travelers • Unique selling points differentiate the hotel from others in the area

Quick Facts

Check-In

12:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Lift/ Elevator

Locker Room

Newspaper

Smoke-free property

Concierge desk

Coffee/tea

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Locker Room

Newspaper

Smoke-free property

Concierge desk

Food & Beverages

Coffee/tea

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Private host property.

Temperature checks are available to guests.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

No pets and no service animals are allowed at this property..

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Private host property.

Temperature checks are available to guests.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

No pets and no service animals are allowed at this property..

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

Dhaka, 1230

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All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.