Hotel JAL City Tokyo Toyosu

4.2/5(570 Reviews) rating

3 Star Hotel locationPin

Tokyo, Tokyo (prefecture)

Hotel JAL City Tokyo Toyosu exterior_detail

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About hotel

Experience the dynamic energy of Tokyo at Hotel JAL City, conveniently located in the bustling Koto district. Immerse yourself in the city's bustling atmosphere as you explore popular attractions like Toyosu PIT and teamLab Planets TOKYO, just a stone's throw away. Our hotel offers 330 modern and inviting rooms, each equipped with amenities such as LCD televisions and complimentary Wi-Fi, ensuring a comfortable stay. Unwind in the luxury of our spacious, well-furnished private bathrooms, complete with separate bathtubs and showers with rainfall showerheads, as well as complimentary toiletries. With daily housekeeping and in-room amenities like safes and bottled water, convenience and comfort are just a click away. Centrally situated and within walking distance to Tokyo Bay, Ariake Arena, and Toyosu Market, Hotel JAL City Tokyo Toyosu serves as a perfect base for exploring popular destinations and experiencing the rich culture of Tokyo. Our prime location is also a short ride away from well-known attractions like Tokyo Big Sight, Odaiba Seaside Park, and both Haneda and Narita International airports. Convenience meets comfort as our hotel offers an array of on-site amenities, including complimentary Wi-Fi and bike parking. For business travelers, we provide express check-in and check-out services, as well as dry cleaning and laundry services. And to start your day off on the right note, indulge in our scrumptious buffet breakfast, served fresh every day. Embrace the vibrant spirit and undeniable charm of Tokyo at Hotel JAL City Tokyo Toyosu. Book your stay with us online and embark on an unforgettable journey through this bustling metropolis. Discover unbeatable Hotel JAL City Tokyo Toyosu room prices and make your reservation today! Our address is 6-4-20 Toyosu, Koto-ku, Tokyo 135-0061, Japan.

Highlights

• Convenient location in Tokyo (Koto) near popular attractions including Toyosu PIT and teamLab Planets TOKYO • Variety of room options including air-conditioned rooms with LCD TVs and complimentary Wi-Fi • Luxurious private bathrooms with rainfall showerheads and upscale toiletries • Business amenities such as express check-in and check-out and dry cleaning services • On-site restaurant and convenience store, plus daily buffet breakfasts for a hassle-free stay • Complimentary bike parking and nearby access to Tokyo Bay for enjoying outdoor activities • Easy access to nearby airports for both domestic and international travelers

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

330

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Accessible parking

On-Site parking

Banking services

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Accessible parking

On-Site parking

Banking services

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds and onsite parking.

This property accepts credit cards and cash.

This property uses a grey water recycling system.

Safety features at this property include a fire extinguisher.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines Clean & Safe Stay (Okura Nikko Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Unicode Support false.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Coronavirus Guidelines (Japan).

Food service has been amended for enhanced safety.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Parking height restrictions apply..

Contactless check-out is available.

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds and onsite parking.

This property accepts credit cards and cash.

This property uses a grey water recycling system.

Safety features at this property include a fire extinguisher.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines Clean & Safe Stay (Okura Nikko Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Unicode Support false.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Coronavirus Guidelines (Japan).

Food service has been amended for enhanced safety.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

Parking height restrictions apply..

Contactless check-out is available.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

₹7,546

₹12,281

39% OFF

+ ₹819 taxes / night

Earn 83 Reward Points

Flat ₹1,195.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹7,546

₹12,281

39% OFF

+ ₹819 taxes / night

Update Price

Earn 83 Reward Points

Flat ₹1,195.00 off included with coupon INTSTAY

Amenities

Location

Toyosu, Tokyo, Tokyo (prefecture), 135-0061

View on Maps

Ratings & Reviews

4.2/5

570 Ratings

Serafina K

5/5

24 Oct, 2023

Lovely and clean hotel! Our room and the room view was absolutely stunning (very spacious as well). The hotel is foreigner friendly as well as the staff speaks English. They have a convenience store right downstairs and a subway that is within a 5 minute walk. Overall very pleased and happy to have stayed in this hotel. They also let you leave your luggage in the hotel if you want to check out of the hotel and explore the area!

Justin Xiao

4/5

22 Jan, 2024

This hotel is fantastic If you are visiting the wholesale fish market. It is less convenient if your plan is to visit other parts of Tokyo. Since the train line does not connect you to other stations. There is a bus available right next to the hotel that takes you into ginza however it is crowded dueing the times that I took it. I wish this hotel had laundry facility or coin operated machines. Since it is not a residential area, there aren't any laundry facilities nearby. There are many tour groups staying in this hotel so do expect the breakfast to be crowded at certain times. The staff at the restaurant were very friendly and accommodating even though it was very crowded. Is the breakfast was decent and the local dishes were better than the western dishes. The Toyosu station is a tad far for walking especially when it's cold outside. However, it is a straight line from the hotel. The lalaport shopping center was great with lots of restaurant options. I wish I had more time to explore the area.

Yunnie

5/5

16 Jan, 2024

I stayed here during December 19th-22nd 2023. I was given the best customer service I have ever seen. As a tourist I wanted to jump on the tradition of getting KFC for Christmas however I had booked another hotel in Ginza during that time and had to preorder online from a Ginza KFC store. Unfortunately KFC Japan doesn’t allow you to use international credit cards as they only accept Japanese recognised banks/cards. I figured the only way I could pre-order online was if I bought a prepaid credit card. Asuka Suzuki (front desk captain) helped me greatly with this by the following: 1. Emailing KFC to confirm a prepaid card was a viable option to buy KFC 2. Assisting me in purchasing the prepaid credit card from the Lawson machines connected to their building. 3. Assisting in registering the card as you needed a Japanese number which I didn’t have 4. Filling in the registration form for the card as it was in Japanese and difficult for me I wanted to express my gratitude for her as she went above and beyond her duties :’) this is exceptional service that you sometimes won’t even see in 5 star hotels. And of course the rooms were nice, clean and spacious with great view of the river. The bathroom was big with good water pressure. But above all, the customer service was 10/10!! Eileen

Serafina K

5/5

24 Oct, 2023

Justin Xiao

4/5

22 Jan, 2024

Yunnie

5/5

16 Jan, 2024

Backyard Xplorer

5/5

23 Oct, 2023

Nice hotel. The room are clean and toiletries are more then most expected. No hot water in room to make coffee or tea. Toilet bowl functions are fully automated. Nice ciew of the river

Max S

5/5

12 Sep, 2023

Nice, quiet hotel. Rooms were very nice, open 24 hours which is great in case you had any questions. Theres a 24 hour convenient store with pretty much anything you need connected to the hotel. 4 minute walk to the famous fish market. Couldnt ask for a better place.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.