Hotel Kasansui

3.8/5(158 Reviews) rating

3 Star Hotel locationPin

Hakone, Kanagawa (prefecture)

1/72

About hotel

Experience the serene beauty of Hakone, Japan at Hotel Kasansui, a hidden gem nestled in the scenic mountains. Conveniently located at 1320-72, Hakone, Kanagawa250-0408, Japan, our charming boutique hotel offers 10 beautifully designed guestrooms, catering to all your needs for a peaceful and rejuvenating stay. Step into our thoughtfully appointed rooms, equipped with modern amenities such as a flat-screen TV and complimentary Wi-Fi, ensuring you stay connected while enjoying the tranquil surroundings. Our en-suite bathrooms feature a shower/bathtub, complimentary toiletries, and cozy slippers, allowing you to unwind in utmost comfort. Our meticulous housekeeping team provides daily turndown service, keeping your room a sanctuary of rest and relaxation. Located in the charming Gora area, Hotel Kasansui is your perfect base for exploring the nearby Hakone Museum of Art, Hakone Gora Park, and Ōwakudani volcanic valley. Stroll through the lush landscapes or indulge in a rejuvenating onsen experience at Sengokuhara Onsen. And if you're in the mood for shopping, the Hakone Kowakien Yunessun and Gotemba Premium Outlets are just a short drive away. After a day of adventure, pamper yourself with a relaxing massage or simply unwind in our cozy communal area. With complimentary Wi-Fi available throughout the hotel, you can stay connected while soaking in the tranquil atmosphere of Hotel Kasansui. Let us be your peaceful oasis during your stay in Hakone. Kickstart your mornings with a delicious meal at our onsite restaurant, offering traditional Japanese cuisine made with the freshest local ingredients. Our friendly staff strives to give you a memorable dining experience, making your stay even more special. Whether it's a business trip or a well-deserved getaway, Hotel Kasansui offers affordable accommodations suitable for anyone in need of a peaceful retreat. Our convenient amenities such as luggage storage and a safe deposit box at the front desk, along with complimentary self-parking, make your stay seamless and hassle-free. Book Hotel Kasansui online today and make unforgettable memories in the enchanting town of Hakone.

Highlights

• Convenient location in Hakone (Gora), with easy access to Lake Ashi and Hakone Museum of Art • 10 spacious and comfortable guestrooms with free WiFi and private bathrooms • Proximity to popular tourist attractions such as Hakone Open Air Museum and Pola Museum of Art • Only 1.6 km from Hakone Kowakien Yunessun and 18.1 km from Gotemba Premium Outlets • Onsite restaurant serving delicious meals • Pampering massages available on site • Perfect for both casual and business travelers • Luxury, boutique, and budget options available • Safe deposit box and luggage storage for convenience • Complimentary self parking for guests' convenience.

Quick Facts

Check-In

3:00 PM

Check-Out

10:00 AM

Rooms

Popular Amenities

Hotel safe deposit box (not room safe box)

Smoke-free property

Vending machines

On-Site parking

Train Station Drop Service

Train Station Pickup Service

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Smoke-free property

Vending machines

On-Site parking

Services

Train Station Drop Service

Train Station Pickup Service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support true.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

Children stay free when occupying the parent or guardian's room, using existing bedding.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 9 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support true.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

We have included all charges provided to us by the property..

Children stay free when occupying the parent or guardian's room, using existing bedding.

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Pet Policy

Pets not allowed.

₹10,234

₹16,235

37% OFF

+ ₹1,094 taxes / night

Earn 113 Reward Points

Flat ₹1,618.25 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹10,234

₹16,235

37% OFF

+ ₹1,094 taxes / night

Update Price

Earn 113 Reward Points

Flat ₹1,618.25 off included with coupon INTSTAY

Amenities

Location

G_ra, Hakone, Kanagawa (prefecture), 250-0408

View on Maps

Ratings & Reviews

3.8/5

158 Ratings

Effie J

3/5

26 Jan, 2024

Near sounzan station. Walking to hotel is downhill but walking to station a bit steep. In front of hotel also steep hill. Room is big but toilet is super tiny. Room a bit musty smell but clean. Breakfast and dinner are great. Free shuttle to gora station. Have a pingpong room.

Maria Vittoria Pellini

4/5

21 Aug, 2023

The facility is dated and the big tub was out of order (and has been for a while by the sound of previous reviews). We had a wonderful three days, despite the heavy rain, as the hotel is perfectly located to explore the best attractions around Hakone. The owners don't speak English but are very nice and friendly. The food is quite tasty too, always fresh and good quality.

sebastian m

4/5

23 May, 2023

Good sized room. Clean. Towels provided. From check-in, the entire staff was super friendly and helpful. Despite their limited English skills, they make an effort to communicate. The dinner was really good. You can try and taste a variety of dishes. They serve Japanese breakfast, which may take some getting used to for Western stomachs, but it's worth experiencing (I felt great afterward). There are two alternating onsen areas for men and women. I was mostly alone there (which is also good because space is limited). They provide a kimono that you can wear throughout the hotel. Location: a bit secluded. Accessible by a local bus (line J; from Odawara Station, Platform E5). Cable car within walking distance. But honestly, you'll probably just stay in the hotel to enjoy the Onsen. Good value for money. Only minor issues. The onsen areas seem a bit outdated in some places. Only one room key, which can be inconvenient for gender-separated baths. Our arrival was at 2 pm. The first sentence we heard was, "Check-in is at 3 pm." It didn't come across as very welcoming, especially since it seemed like the rooms were already prepared (check-out is at 10 am!). So, we had to go back out in the rain (we could leave our luggage there).

Effie J

3/5

26 Jan, 2024

Maria Vittoria Pellini

4/5

21 Aug, 2023

sebastian m

4/5

23 May, 2023

C L

4/5

15 Oct, 2023

Good sized rooms, delicious dinners and breakfasts. Great service. For its price, well worth staying.

LAM HUYNH

1/5

28 Jul, 2023

This is the best terrible hotel in this world. The owner of this hotel and the manager are the horrible people. They harrast employments and they don't pay the salary. I can't believe that the Japanese can be like that.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.