Hotel Kristal

4.4/5(4.61K Reviews) rating

4 Star Hotel locationPin

Jakarta, West Java

123

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About hotel

Embark on an extraordinary adventure of luxury and magnificence at our prestigious 4-star hotel, a sanctuary nestled in the heart of Jakarta, the vibrant and bustling city that never rests. Immerse yourself in the lap of opulence as you enter the realm of Hotel Kristal - CHSE Certified room prices, an oasis of sophistication and elegance. Indulge in the sheer comfort and elegance of our 328 meticulously designed air-conditioned rooms, each thoughtfully adorned with contemporary amenities to cater to your every desire. From the convenience of refrigerators and minibars to the entertainment provided by 32-inch LCD televisions, we have left no stone unturned in ensuring your utmost contentment. Stay connected with complimentary wireless Internet access, allowing you to effortlessly navigate the digital realm while luxuriating in the lap of grandeur. The bathrooms, a haven of tranquility, boast shower/tub combinations, complimentary toiletries, and hair dryers, ensuring your every comfort is met. Venture beyond the confines of our exquisite abode and explore the wonders that lie just beyond our doorstep. Discover the allure of Pondok Indah Mall and Blok M Square, mere moments away, where a world of shopping and entertainment awaits. For those with a penchant for nature, the captivating Ragunan Zoo beckons, a mere 4 miles away, offering an enchanting wildlife experience. And for families seeking unforgettable memories, Kidzania, a beloved family-friendly attraction, is within close proximity, promising endless joy and laughter. Unwind and rejuvenate your senses at our full-service spa, a sanctuary of serenity where skilled therapists await to pamper you with revitalizing massages, invigorating body treatments, and rejuvenating facials. Take a refreshing dip in our sparkling outdoor pool, engage in a friendly game of tennis on our outdoor court, or simply surrender to the blissful embrace of our sauna. Throughout your stay, stay seamlessly connected with complimentary wireless Internet access, ensuring you remain in touch with the world while enveloped in the lap of luxury. For our esteemed business travelers, we offer a well-equipped business center and 21 state-of-the-art meeting rooms, ensuring your every professional need is met with utmost efficiency and convenience. Delight your taste buds at The Kafe, our exquisite on-site restaurant boasting a mesmerizing pool view, where international cuisine tantalizes your palate. Sip on refreshing beverages at our poolside bar or indulge in the sophisticated ambiance of our two bars/lounges, where the finest libations await. With its unparalleled proximity to both Soekarno-Hatta Intl. Airport (CGK) and Halim Perdanakusuma Intl. Airport (HLP), our esteemed hotel offers unparalleled convenience for travelers seeking seamless journeys. Complimentary newspapers, concierge services, and dry cleaning/laundry services are also at your disposal, ensuring your every need is met with utmost care and attention. Begin your day on a delightful note with a sumptuous buffet breakfast at The Kafe, available daily from 6 AM to 10 AM, setting the tone for a day filled with unforgettable experiences. Book Hotel Kristal - CHSE Certified Online and allow us to create cherished memories for you at Hotel Kristal - CHSE Certified room prices, where affordable accommodations suitable for a variety of people await. Comfort, convenience, and exceptional service converge to create an unparalleled experience that will linger in your heart long after your departure. Visit us at Jalan Tarogong Raya Cilandak Barat12430, Indonesia and experience the epitome of luxury.

Highlights

• Conveniently located near Ragunan Zoo, Pondok Indah Mall, and Blok M Square • 328 air-conditioned rooms with amenities like refrigerators and minibars • 32-inch LCD televisions with cable programming and complimentary Wi-Fi • Full-service spa offering massages, body treatments, and facials • Outdoor pool, tennis court, and sauna for recreational activities • Business center, meeting rooms, and concierge services for business travelers • On-site restaurant with pool view and 24-hour room service • Shuttle service from the airport available 24/7 for a surcharge • Free self-parking and complimentary newspapers in the lobby • Close proximity to Cilandak Town Square, Pondok Indah Golf and Country Club, and other attractions.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

328

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Shops and commercial services

Snack bar

Bell staff/porter

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Sauna

Baby Sitting / Child Services

Children's Pool

Tennis on site

BBQ/Picnic area

Pool Table

Tennis court

Breakfast available

Airport shuttle service

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Shops and commercial services

Snack bar

Bell staff/porter

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Sauna

Activities

Baby Sitting / Child Services

Children's Pool

Tennis on site

BBQ/Picnic area

Pool Table

Tennis court

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Essential workers only - NO.

Special check-in instructions

Pool access available from 6:00 AM to 8:00 PM.

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Essential workers only - NO.

Special check-in instructions

Pool access available from 6:00 AM to 8:00 PM.

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

₹3,179

₹3,782

16% OFF

+ ₹648 taxes / night

Earn 38 Reward Points

Select Rooms

OPTION 1

Refundable

₹3,179

₹3,782

16% OFF

+ ₹648 taxes / night

Update Price

Earn 38 Reward Points

Amenities

Location

Cilandak Bar , Jakarta, West Java, 12430

View on Maps

Ratings & Reviews

4.4/5

4.61K Ratings

Morra Lovreza

4/5

6 Nov, 2023

It was really nice to stay at Hotel Kristal. I have known this hotel for a long time ago. Some of the staff are still the same people I met a couple of years ago. They are really nice and friendly. The only input I can tell.. please take good care of kitchen utensils and put on a kitchen towel. And maybe need some rejuvenate on the interior? Either in the room or in the lobby.

Noy Sofianita

5/5

19 Nov, 2023

We occupied a deluxe 2 bedrooms 2 bath, the room was spacious, the bathroom is clean (with high pressure water) living, dining area (cozy with great view) and kitchen (completed with dispencer, mivrowave and othercooking equipment) all well maintained. The location is great, quiet and Green. The service is very good, all the staff are very polite and attentive. For sure I will definetely recommend this hotel apartment to my colleagues, family and friends. Overall was great, and we are happy🥰👌🏾

Julie WM

5/5

7 Oct, 2023

We were in 2 br 2 ba deluxe. Very roomy, open concept. The kitchen is very functional. It has everything you need during traveling. They provide water dispenser. Living room-dinning room very spacious. Rooms & bathrooms are spacious. Good water pressure & hot water. Bed a bit hard for me. All the staff from the bellman to front desk, housekeeping they all very polite, kind & courtesy. 24 hours room service good food. Very convenient. Next to Hero supermarket, Starbucks, bakery & restaurants. Well maintained surroundings with nice pool & pool bar. Will for sure make this as my base when visiting Jakarta again.

Morra Lovreza

4/5

6 Nov, 2023

Noy Sofianita

5/5

19 Nov, 2023

Julie WM

5/5

7 Oct, 2023

Irawan Budhi Setianto

5/5

16 Jan, 2024

Nice and quite places, it's good to have a meetings or workshops here. You can also bring your family. They have swimming pool and playground for kids

Sadikin Syafei (Odi)

5/5

10 Dec, 2023

Best 4 star hotel in Jakarta so far, have stayed multiple times. No complaints

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.