Hotel Lily

2.4/5(1.03K Reviews) rating

2 Star Hotel locationPin

London, England

1/59

About hotel

Looking to find budget-friendly accommodations in central London? Look no further than our conveniently located hotel in the bustling Hammersmith and Fulham area. Experience the vibrant city-filled streets with easy access to top attractions and important business hubs. Let our hotel be your sanctuary amidst the lively atmosphere of London. Each of our tastefully decorated guestrooms offers a cozy and comfortable retreat, equipped with all the necessary amenities for a relaxing stay. Stay connected with complimentary WiFi and enjoy a variety of digital programming options for your entertainment. And for added convenience, a tea and coffee maker is available in every room. Our attentive housekeeping staff ensures that your stay is always enjoyable. But our prime location is what truly sets us apart. With iconic Olympia Conference and Exhibition Centre and Stamford Bridge Stadium just a short 5-minute drive away, our hotel is the perfect base for exploring the best of London. Take a scenic walk along the River Thames, only 2 km away, or visit other popular landmarks such as Kensington Gardens and Royal Albert Hall, all easily accessible from our hotel. Start your day off right with a tasty breakfast from our on-site dining options, and stay connected with complimentary WiFi throughout the hotel. In the evenings, relax in our cozy common area while catching up on your favorite TV shows. For our business travelers, we offer 24-hour front desk service, luggage storage, and a safe for your valuables, ensuring a stress-free stay. Traveling by car? Our hotel offers self-parking facilities for added convenience. And with just a short 21.8 km distance from Heathrow Airport and easy access to other major airports, we are the perfect choice for both business and leisure travelers. Make your trip to London hassle-free by booking your stay at Hotel Lily through our convenient online booking system. Experience our warm and welcoming atmosphere and exceptional hospitality for yourself. Don't miss out on our affordable room rates at Hotel Lily - book online now!

Highlights

• Located in Hammersmith and Fulham, close to popular attractions • 111 guestrooms with free Wi-Fi and in-room entertainment • Short drive to Olympia Conference and Exhibition Centre and stadiums • Convenient walk to Cromwell Road, Kensington High Street, and the Thames River • Natural History Museum and Imperial College London only 2.2 km away • Onsite amenities include complimentary Wi-Fi and a safe deposit box • 24-hour front desk and luggage storage for business travelers • Within 3 km of London's top tourist spots like Kensington Palace and Royal Albert Hall • Easy access to airports: 21.8 km from Heathrow, 20.1 km from London City, 66.2 km from Gatwick, and 55.6 km from Luton.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

111

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

On-Site parking

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

On-Site parking

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines We're Good To Go (UK).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Up to 3 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines We're Good To Go (UK).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Up to 3 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹6,008

₹8,079

26% OFF

+ ₹1,254 taxes / night

Earn 72 Reward Points

Flat ₹1,037.50 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹6,008

₹8,079

26% OFF

+ ₹1,254 taxes / night

Update Price

Earn 72 Reward Points

Flat ₹1,037.50 off included with coupon INTSTAY

Amenities

Location

Lillie Rd, London, England, SW6 1UG

View on Maps

Ratings & Reviews

2.4/5

1.03K Ratings

THAYOUNGBLOOD

4/5

7 Oct, 2023

From a somewhat experienced traveler, this is genuinely not a bad place at all. Not too sure what all the bad reviews and anger is about. Sure, it’s not a 5 star hotel but the beds were comfy, shower worked perfectly and they provided a daily cleaning service. Decent location right next to the tube station too. Not a luxurious stay but honestly not bad at all, really don’t get what all the fuss is about

Daniel Zammit

1/5

20 Nov, 2023

Horrible place. Mouldy smell, dust everywhere, unwashed and used linen, stained pillows, no flushing in toilet, shower curtain does not exist, showerhead broken, door does not close, bottles of beer still there from the room residents before us, arrogant staff. This place should be closed and barred forever. Plenty of well priced hotels that are clean and habitable nearby. Dont dare to book here.

Henry Cole

1/5

17 Sep, 2023

Room was falling apart, no A/C, no sink plug, no shower head holder, mould on the walls, broken drawers, dirty clothes cupboard, paper thin walls, no shower gel/shampoo, toilet flusher button missing, sunken mattress, skirting boards falling apart, doors don't fully open and only 1 plug socket which is away from the bed. The only clean part was the bed sheets (But this shouldn't be a highlight at any hotel). The reception area looks to be the only place they spent money on. Only positive is the location, but I'd recommend you spend more for the Ibis 50 yards along the road. If you just want an uncomfortable mattress to sleep on for the night, then by all means.

Bethany Heather

1/5

27 Aug, 2023

I definitely won’t be coming back. We got moved to this hotel as our first one cancelled on us and put us up in this hotel. The room didn’t look like it was cleaned, there was white powder everywhere, a plastic glove over the fire alarm, and the toilet lid was on the floor not even attached to the toilet. Tea and coffee was provided in the rooms but there were empty packets that looked like was from there from the previous person. The draws in the room definitely were not cleaned as there was loads of rubbish in there! We did mention something to reception about this and it was cleaned up by the time we got back in the evening. The shower was very hard to control the temperature and there was no body wash or shampoo/conditioner, only little hand soaps which we had to use. I won’t be coming back any time soon.

Dylan Saunders

1/5

17 Oct, 2023

Not nearly as clean as the photos suggest. Room was very dusty with grime all over the walls, especially in the bathroom. There was no shower curtain, no shampoo, and no independent hot water tank for the room; meaning that for my 3 days there not once did I get a hot shower in the morning… the Wi-Fi was practically useless as it kept disconnecting every couple minutes both on my phone and computer. The bed was comfy enough, but they clearly didn’t realize the comforter was badly ripped and was leaking it’s fluff. You cannot leave anything in your room as there’s signs everywhere saying things have been stolen and the hotel will not be liable, so you must pay an additional $5 and keep your stuff at the lobby. Why not just get a small safe for the room? Also, the window latches in my room were badly busted so the window wouldn’t close, and on top of that the heater adjustment knob was busted so guess what, it was cold in there overnight and I heard all the screaming and yelling until 1am from the bar downstairs. The person before me also left their vapes and other various small items that the cleaning crew clearly overlooked. If I had to say something good about the place, it would be its location relative to West Brompton station, but that’s about it. Overall I was very disappointed and do not feel I got the value for my money. I do not recommend staying here, I know I sure won’t again.

THAYOUNGBLOOD

4/5

7 Oct, 2023

Daniel Zammit

1/5

20 Nov, 2023

Henry Cole

1/5

17 Sep, 2023

Bethany Heather

1/5

27 Aug, 2023

Dylan Saunders

1/5

17 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.