Hotel Metro

4.4/5(401 Reviews) rating

3 Star Hotel locationPin

London, Ontario

1/58

About hotel

Welcome to Hotel Metro, the perfect choice for affordable and unforgettable accommodations in the heart of London. Our hotel is located at the bustling downtown area, making it the perfect base for exploring the vibrant culture and rich history of this iconic city. Each of our 20 unique and individually decorated guestrooms has been designed to be a serene sanctuary, featuring plush pillowtop beds, premium bedding, and modern amenities such as iPod docking stations and LCD televisions. Stay connected with complimentary wired and wireless internet, and indulge in the luxury of designer toiletries and hairdryers in our spacious bathrooms. But what sets Hotel Metro apart from other hotels is not just the comfort and elegance of its rooms. Our prime location offers easy access to top attractions like the renowned Covent Market Place and Budweiser Gardens. Stroll through history at nearby Museum London and Grand Theatre, or indulge in a shopping spree at Citi Plaza Mall. Plus, our close proximity to the University of Western Ontario and Fanshawe College makes us an ideal choice for academics and families. Unwind and rejuvenate at our lavish spa or stay on top of your fitness routine at our 24-hour health club. Our amenities include complimentary wireless internet, concierge services, and limo/town car service to cater to your every need. For business travelers, we offer complimentary wired internet and express check-out services for added convenience. Indulge in a culinary experience at our on-site restaurant, Gnosh Dining and Bar, where delectable dishes and a sophisticated bar and lounge await. For a quiet night in, our in-room dining options have you covered. With our location just 11.6 km from the London International Airport, getting here and exploring the city has never been easier. Come and experience the luxurious comfort and convenience of our one-of-a-kind Art Deco hotel, and discover the best of downtown London. Book Hotel Metro room prices online now and treat yourself to an unforgettable stay at 32 Covent Market Place, OntarioN6A 1E8, Canada.

Highlights

• Located in Downtown London, steps away from Covent Garden Market and Budweiser Gardens • Individually decorated guestrooms with luxurious amenities and comfortable pillowtop beds • Complimentary wired and wireless internet access • Close proximity to University of Western Ontario (3.6 km) and Fanshawe College (6.7 km) • Onsite massages and 24-hour health club for ultimate relaxation • Walking distance to top tourist attractions such as Museum London and Grand Theatre • Fine-dining restaurant with bar/lounge and option for room service • Excellent for both casual and business travelers • A variety of accommodation options including luxury, boutique, and budget rooms • Easily accessible from London Intl Airport (11.6 km) and London Railway Station through limo/town car service.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Concierge desk

Coffee/tea

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Concierge desk

Food & Beverages

Coffee/tea

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Minimum Spring Break check-in age is 25 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: CAD 150 per accommodation.

Breakage deposit: CAD 150 (for stays between 1 January - 31 December).

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Parking height restrictions apply..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The front desk is open daily from 7:30 AM - 11:00 PM. Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in lb is 25.

Only dogs and cats are allowed.

Service animals are allowed.

Pet max weight (per pet) in kg is 11.

Pets allowed.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Minimum Spring Break check-in age is 25 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: CAD 150 per accommodation.

Breakage deposit: CAD 150 (for stays between 1 January - 31 December).

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Parking height restrictions apply..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The front desk is open daily from 7:30 AM - 11:00 PM. Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in lb is 25.

Only dogs and cats are allowed.

Service animals are allowed.

Pet max weight (per pet) in kg is 11.

Pets allowed.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

₹8,547

₹12,221

30% OFF

+ ₹1,870 taxes / night

Earn 104 Reward Points

Flat ₹1,488.25 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹8,547

₹12,221

30% OFF

+ ₹1,870 taxes / night

Update Price

Earn 104 Reward Points

Flat ₹1,488.25 off included with coupon INTSTAY

Amenities

Location

Covent Market Pl, London, Ontario, N6A 1E8

View on Maps

Ratings & Reviews

4.4/5

401 Ratings

Janine P

4/5

10 Jan, 2024

This place is really cool. It's like they're trying to be a new york boutique hotel but some features were really low quality so they don't quite pull it off. Staff was very friendly although the girl was new and couldn't answer some of our questions. Rooms were clean and was excited to try the bath in the middle but the jets didn't work. Didn't feel very safe with the keypad entry in my room with no other lock. Also keypad to enter hotel with a note on the door not to let strangers in...tbh if someone came up while I was going in and said they were staying there too I would let them in. All in all I would stay again it's right by Budweiser Gardens and would recommend this place to anyone.

Devon Tremblay

5/5

28 Aug, 2023

Great hotel. Loved our king bed room. Felt very luxurious. They have extra amenities you can add onto your bill -- roses, chocolates, etc. Only things I would add: handholds/bars for shower and tub, and a towel rack/towel dryer. There weren't enough places to hang up towels during a 2 night stay with no housekeeping (our choice). Would bump up from a 4.5 to a 5.

Ramin Abdollahi

5/5

24 Jan, 2024

Absolutely nice hotel in the heart of London. The room is super nice in term of size and cleaners. Very nice choices of programs on TV and just located very conveniently near a paid parking.

Anna T

4/5

26 Oct, 2023

The hotel itself is nice and clean, and the rooms are huge and nicely decorated. Our room didn't have a window, but had a locked door with a curtain in front which we found kind of strange. The hotel staff were very nice. Our only complaints staying here was lack of parking, and having to park far away in an area that felt unsafe. Walking at night on this street was not a fun experience. I know that's not the hotel's fault though obviously, but something to be weary of if you choose to stay here. Overall, the room was nice, the staff were nice, but the location has no parking, and isn't safe especially at night.

Janine P

4/5

10 Jan, 2024

Devon Tremblay

5/5

28 Aug, 2023

Ramin Abdollahi

5/5

24 Jan, 2024

Absolutely nice hotel in the heart of London. The room is super nice in term of size and cleaners. Very nice choices of programs on TV and just located very conveniently near a paid parking.

Anna T

4/5

26 Oct, 2023

Angie Long

5/5

8 Dec, 2023

We stay here whenever we are going to a concert at Budweiser Gardens or The London Music Hall. It's literally across the road from Bud Gardens. The staff is always friendly, the rooms are always clean and It's in close proximity to tons of places! Definitely a great place to stay!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.