Hotel Mirage, Sure Hotel Collection by Best Western

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve onsite parking.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a smoke detector and a security system.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Guests must provide proof of COVID-19 vaccination.

Shield between guests and staff in main contact areas.

Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours.

Temperature checks are available to guests.

Minimum age for negative COVID-19 test result requirement: 12.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

COVID-19 vaccine must have been received a minimum number of days before check-in: 2.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Minimum age for proof of COVID-19 vaccination requirement: 12.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Guests must provide health documentation.

Guests must provide a negative COVID-19 test result.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 18 years of age..

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 2 days prior to check-in.

For details on Best Western's privacy policy, visit.

bestwestern.

com/privacy.

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 2 days prior to check-in.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Pet max weight (per pet) in kg is 10.

Pets allowed.

Pets allowed (no fees).

Pet max weight (per pet) in lb is 22.

Service animals are allowed.

Pets cannot be left unattended.