Hotel Moon & Sun Porto

google-logo4.5/5(379 Reviews)rating4 Star HotellocationPinPorto, Norte
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count88
    10,2285,920

    About hotel

    Experience the beauty and energy of Porto with a stay at Hotel Moon & Sun, conveniently located in the heart of the charming Porto Historic Center. This 4-star hotel offers impeccable accommodations, perfect for both business and leisure travelers. Centrally located, Hotel Moon & Sun is just a short walk from the city's top attractions, making it the ideal base for exploring all that Porto has to offer. Step into one of our elegantly designed guestrooms and feel immediately at ease. Sink into our luxury bedding and connect to complimentary Wi-Fi while you relax and unwind in front of the LCD television. Upgrade to a room with a view and wake up to breathtaking glimpses of the city every morning. But the true magic of Porto awaits just outside your door. Take a stroll through the historic center and discover the city's cultural treasures. Admire the striking Lions Fountain, get lost in the enchanting Livraria Lello bookstore, and be awed by the grandeur of the Carmelitas Church. Don't miss iconic landmarks like the Clérigos Church or the Portuguese Photography Center, both just a short distance from the hotel. For the best views, head to the nearby Sao Bento da Vitoria Monastery or Miradouro da Vitoria viewpoint. After a busy day of exploration, unwind on our rooftop terrace and enjoy a refreshing drink while taking in the breathtaking views. Our 24-hour business center and concierge services are at your disposal to make your stay even more convenient. Wake up to a delicious buffet breakfast at our cozy snack bar or indulge in 24-hour room service for a truly special experience. We've thought of every detail, with added amenities like complimentary newspapers, dry cleaning/laundry services, and a round-trip airport shuttle for a fee. At Hotel Moon & Sun, we offer affordable accommodations suitable for a variety of travelers. So whether you're visiting for business or leisure, make us your top choice for your next trip to Porto. Book directly through our website and take advantage of our affordable Hotel Moon & Sun Porto room prices. Don't miss out on this opportunity to experience the stunning and historic Porto. Book Hotel Moon & Sun Porto Online now! Our hotel address is R. de Sá de Noronha 70, Porto4050-190, Portugal, making it easy for you to reach us.
    Highlights
    • Centrally located 4-star hotel in Porto's historic center • Within 10-minute walk to Clerigos Tower and Porto City Hall • Close to popular attractions such as Bolhao Market and Casa da Musica • 48 guestrooms with iPod docking stations, LCD TVs, and complimentary WiFi • Rooftop terrace with great views, free WiFi, and concierge services • 24-hour business center and roundtrip airport shuttle available • Options for casual and business travelers, including luxury, boutique, and budget hotels • Near Lions Fountain, Livraria Lello, and Carmelitas Church • 0.7km from Porto Airport • Snack bar, bar/lounge, and 24-hour room service available • Buffet breakfasts served daily • Complimentary newspapers and dry cleaning/laundry services • Limited parking onsite
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    Quick Facts

    Check-In
    2:00 PM
    Check-Out
    12:00 PM
    Rooms
    48
    Popular Amenities
    Popular Amenities
      General Amenities

      24-hour front desk

      Hotel safe deposit box (not room safe box)

      Lift/ Elevator

      Newspaper

      Smoke-free property

      Snack bar

      On-Site parking

      Valet parking

      Concierge desk

      Food & Beverages

      Breakfast available

      Services

      Airport shuttle service

      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

      Guests must contact this property in advance to reserve onsite parking.

      This property accepts credit cards, debit cards, and cash.

      Safety features at this property include a security system.

      Professional property host/manager.

      Gap period enforced between guest stays - 24 hours.

      Contactless check-out is available.

      Shield between guests and staff in main contact areas.

      Property follows sanitization practices of Safe Travels (WTTC - Global).

      Property confirms they are implementing guest safety measures.

      Temperature checks are available to guests.

      Social distancing measures are in place.

      Staff temperature checks are conducted regularly.

      Property confirms they are implementing enhanced cleaning measures.

      Guests are provided with free hand sanitizer.

      Property is cleaned with disinfectant.

      Property follows regional sanitization guidelines Clean & Safe (Portugal).

      Staff wears personal protective equipment.

      Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

      Masks are available to guests.

      Contactless check-in is available.

      Protective clothing is available to guests.

      Essential workers only - NO.

      No rollaway/extra beds available.

      Commonly-touched surfaces are cleaned with disinfectant.

      Special check-in instructions

      You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

      We have included all charges provided to us by the property..

      Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

      Only registered guests are allowed in the guestrooms..

      Contactless check-in and contactless check-out are available.

      This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

      Pet Policy

      Pets not allowed.

      Property Rules
      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Property Rules
        Check-in instructions

        Extra-person charges may apply and vary depending on property policy.

        Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

        Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

        Guests must contact this property in advance to reserve onsite parking.

        This property accepts credit cards, debit cards, and cash.

        Safety features at this property include a security system.

        Professional property host/manager.

        Gap period enforced between guest stays - 24 hours.

        Contactless check-out is available.

        Shield between guests and staff in main contact areas.

        Property follows sanitization practices of Safe Travels (WTTC - Global).

        Property confirms they are implementing guest safety measures.

        Temperature checks are available to guests.

        Social distancing measures are in place.

        Staff temperature checks are conducted regularly.

        Property confirms they are implementing enhanced cleaning measures.

        Guests are provided with free hand sanitizer.

        Property is cleaned with disinfectant.

        Property follows regional sanitization guidelines Clean & Safe (Portugal).

        Staff wears personal protective equipment.

        Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

        Masks are available to guests.

        Contactless check-in is available.

        Protective clothing is available to guests.

        Essential workers only - NO.

        No rollaway/extra beds available.

        Commonly-touched surfaces are cleaned with disinfectant.

        Special check-in instructions

        You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

        We have included all charges provided to us by the property..

        Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

        Only registered guests are allowed in the guestrooms..

        Contactless check-in and contactless check-out are available.

        This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

        Pet Policy

        Pets not allowed.

        5,920

        10,228

        42% OFF

        + ₹473 taxes / night

        Earn 63 Reward Points
        offer_iconFlat ₹913.25 off included with coupon INTSTAY

        Select Rooms

        comingsoon

        OPTION 1

        Refundable
        This special discounted rate is non-refundable. If you choose to cancel this booking, you will not be refunded any of the payment.

        5,920

        10,228

        42% OFF

        + ₹473 taxes / night

        Update Price
        Earn 63 Reward Points
        offer_iconFlat ₹913.25 off included with coupon INTSTAY

        Amenities

        Location
        R de S� de Noronha, Porto, Norte, 4050-190

        Ratings & Reviews

        4.5/5

        379 Ratings

        Stacy Bryan
        google-logo
        5/5
        24 Nov, 2023

        Had a fantastic stay for one night after an overseas flight. Loved the afternoon pastry setup. The front desk staff was so kind and really set the tone for the hotel. There are so many good places to eat nearby. Loved the welcome drink and flavored water options. Great value for the price. My only negative feedback is that the cleaning service came into our room while we were trying to sleep (before check out), even though we had a Do not Disturb sign on. Maybe it’s a good learning moment.

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        Joanne Dubin
        google-logo
        2/5
        25 Nov, 2023

        This boutique modern hotel is decorated chic. However, my experience was horrible. I stayed in room 205 in November for a two night stay. The bed (pics) was old and lumpy with more than the average "dips". The room was also very cold and smoky (due to the street party until 3:00 am from the bars outside- though ok since I picked the location). I complained about the bed at 1:30 am and complained about the temperature. The night front desk stated he is the only one that can change the temp to heat; this never happened. The bed was unacceptable and he assured me that once house keeping comes in the morning, I can change rooms to a quieter room and newer bed. I went down to the front desk at 10:00 am and the guy stated that they can change out the bed, but to change rooms would be a 10,00 euro upcharge and would not be available until 2:00pm! He was barely apologetic and said "those are the standards". He did eventually waive the fee to change rooms and found a new room that was available. I would not recommend this hotel for the average person.

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        Luis Espin Mancero
        google-logo
        5/5
        29 Nov, 2023

        This was our first time in Porto, and it won't be our last! This hotel is in a great location and the staff is amazing. Everyone was very accommodating and made our stay remarkable. We tavelled with our 1 year old daughter, and the hotel even provided a crib for her to sleep in. Overall, best hotel option in the area!

        Read More

        4.5/5

        379 Reviews

        Stacy Bryan
        google-logo
        5/5
        24 Nov, 2023
        Had a fantastic stay for one night after an overseas flight. Loved the afternoon pastry setup. The front desk staff was so kind and really set the tone for the hotel. There are so many good places to eat nearby. Loved the welcome drink and flavored water options. Great value for the price. My only negative feedback is that the cleaning service came into our room while we were trying to sleep (before check out), even though we had a Do not Disturb sign on. Maybe it’s a good learning moment.
        Joanne Dubin
        google-logo
        2/5
        25 Nov, 2023
        This boutique modern hotel is decorated chic. However, my experience was horrible. I stayed in room 205 in November for a two night stay. The bed (pics) was old and lumpy with more than the average "dips". The room was also very cold and smoky (due to the street party until 3:00 am from the bars outside- though ok since I picked the location). I complained about the bed at 1:30 am and complained about the temperature. The night front desk stated he is the only one that can change the temp to heat; this never happened. The bed was unacceptable and he assured me that once house keeping comes in the morning, I can change rooms to a quieter room and newer bed. I went down to the front desk at 10:00 am and the guy stated that they can change out the bed, but to change rooms would be a 10,00 euro upcharge and would not be available until 2:00pm! He was barely apologetic and said "those are the standards". He did eventually waive the fee to change rooms and found a new room that was available. I would not recommend this hotel for the average person.
        Luis Espin Mancero
        google-logo
        5/5
        29 Nov, 2023
        This was our first time in Porto, and it won't be our last! This hotel is in a great location and the staff is amazing. Everyone was very accommodating and made our stay remarkable. We tavelled with our 1 year old daughter, and the hotel even provided a crib for her to sleep in. Overall, best hotel option in the area!
        karla z
        google-logo
        1/5
        30 Nov, 2023
        Not a safe place for solo women travelers. terrible customer service. I booked a room at Moon & Sun expecting that my safety would be assured. I was awoken at 4:48 am on the morning to the sound of someone coming into my room. A key card opened my room and the person’s entry was only thwarted by the security chain. I spent the next two hours in fear and waited until sunrise to approach the front desk only to learn that a male staff member had tried to come into my room with a master key card. As a women visiting Portugal for the first time as a solo traveler, I am traumatized by this event. Guests’ safety, especially those of women staying alone should be a priority of hotel staff. When I checked out, I was assured by hotel staff that the hotel manager was aware of this incident and would be available to discuss my complaint. I made it clear that I did not feel I should pay for the room given this safety violation. (They made me pay anyway) I was given a business card and was told the hotel manager would remedy the situation. I emailed the hotel manager as instructed and did NOT receive a response. The manager of Moon & Sun Porto did not have the consideration or courtesy to respond to my email.
        Gerardo Lima
        google-logo
        4/5
        23 Aug, 2023
        The hotel is modern and located in the historic city center; it's great to actually be in the city and not waste time on transports. The room was big and comfortable. The staff was friendly and the breakfast was good. The only issue I found was the temperature of the hot water; it was not ice cold, but I'd prefer to have a warmer shower.

        All Policies

        All Policies
          Booking Policy
          It is mandatory for all guests to present valid government photo ID’s at the time of check-in.
          The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.
          Extra guests are subject to availability. And it might incur additional charges.
          If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.
          Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.
          Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.
          The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.
          Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.
          Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.
          For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.
          The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.
          If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.
          If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.
          Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.
          Hotel Cancellation Policy
          User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.
          Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.
          User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.
          Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.
          Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.
          If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          In case of no show at the hotel, you'll be charged the entire booking amount.
          If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.
          Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.
          The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.
          Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.
          Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.
          If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.
          Modification and Reschedule Policy
          Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.
          After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.

          Similar Hotels

          Hotel Moon & Sun Porto Price Start at INR 5920/Night

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          41.148592

          2024-12-23

          2024-12-24

          Norte
          Norte
          4050-190
          PT

          5

          2

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          10

          4.5

          379

          24-hour front desk

          Hotel safe deposit box (not room safe box)

          Lift/ Elevator

          Newspaper

          Smoke-free property

          Snack bar

          On-Site parking

          Valet parking

          Concierge desk

          Breakfast available

          Airport shuttle service