Hotel Okada

We stayed one night here and enjoyed our experience. We booked a Japanese style room with private onsen (rooms with private onsens are on 2nd/3rd floor). The sink was in main room while there are separate rooms for toilet and bath. Agree with other reviews that the hallways, elevators were a bit dated, but our room was very clean and appreciated that it had a welcome mochi, water bottles, all toiletries, hot water dispenser and tea bags available. The room was set up as a sitting area when we arrived and staff set up beds for us while we were at dinner. The dinner and breakfast buffets were timed reservations chosen during check in and food was abundant with choices and tasty. We also enjoyed the all gender foot bath that overlooks the hills and a smal garden. Staff were very courteous and most spoke English to accommodate us. After seeing other reviews about the 25 min or so walk uphill, we decided to store our rolling luggage in a coin locker at Odawara station (back up was the odakyu sightseeing service center). We generally don't have difficulty with walking so the walk was doable with just day packs but we saw others with their luggages as well. It was nice to walk through the main street, by the river and see the scenery.

Y'all really had me with all the negative comments regarding cleanliness and that wasn't even the case at all. The instructions on how to get to the hotel is clear and are provided in the website (under the tab Access) and it does include a table as to when the bus is there to pick you up from the Hakone Yumoto Station. We used the bus to get to the hotel, but we chose to walked down ourselves to get back to the station and it was a 10-15 min walk at most (and we would recommend this route if you need to leave early because it's way easier to walk downhill than uphill). My friends and I had gotten the Japanese Western room with 2 beds and with a private onsen in the room. It was FANTASTIC. Everything was clean and the smell that people talked about is literally just natural herbal scents. It might smell off if you're not used to it but it doesn't mean the hotel is filthy. All the toiletries are provided here including toothbrushes and toothpaste so no need to worry about it. The upper levels have the public baths that are separated by gender but there is a cool public footbath for all genders that we found where you can sit around and massage your feet. It was very relaxing. We had a private traditional Japanese dinner and our waitress was super nice and google translator saved the day. The food was great too and don't forget the dessert! As for the breakfast buffet, make sure you bring the ticket that they give you when you check-in because they need to take it when you go to the buffet. There was a PLETHORA of delicious foods and fantastic view (if you were lucky and got the window seats). When you're done eating, you just leave your plates and tray there, someone will pick it up and put it away. There's also a souvenir shop on the first level near the reception desk where they have cool knickknacks and snacks. Overall, this was a great visit and I will absolutely be coming back. The service, food, and dollar price was fantastic.