Hotel on the Promenade

4.5/5(282 Reviews) rating

4 Star Hotel locationPin

Cape Town, Western Cape

1/49

About hotel

"Experience the enchantment of Cape Town in exquisite style at our luxurious Hotel on the Promenade. We are proud to have received an outstanding Quality Grade from the Tourism Grading Council of South Africa, a testament to our exceptional standards and world-class services. Perfectly situated in the heart of Sea Point at 11 Arthurs Road, our prime location grants easy accessibility to popular tourist hotspots such as the breathtaking Sea Point Promenade, tranquil Milton Beach, and the iconic Table Mountain. Discover our splendid collection of 7 thoughtfully-designed guestrooms, each exuding a warm and inviting atmosphere. Boasting top-of-the-line amenities such as fridges, mini-bars, and complimentary Wi-Fi, you can relax in style while admiring the stunning ocean views from your room. Unwind with entertainment on a 40-inch flat-screen TV or sink into our luxurious, comfortable beds. Explore the surrounding areas and visit nearby attractions like the serene Green Point Park, majestic Green Point Lighthouse, and the bustling Cape Town Stadium. Need some pampering? Our in-house spa offers a range of indulgent treatments, from massages to body treatments and facials. Families will appreciate our attentive babysitting services and the convenience of our shuttle to the beach and shopping center. Business travelers will find our well-stocked business center, concierge services, and dry cleaning and laundry facilities to be of utmost convenience. Delight your taste buds at our in-house restaurant, The Bistro, where you can savour mouth-watering French cuisine while enjoying a stunning ocean view. Sip on refreshing drinks at our bar, indulge in al fresco dining under the stars, and mingle with other guests at our complimentary reception. For added convenience, take advantage of our 24-hour room service and kickstart your day with a scrumptious breakfast. With the added ease of our round-trip airport and cruise terminal shuttles for a small fee, reaching our hotel has never been easier. Experience the unrivaled charm of Cape Town at Hotel on the Promenade, where affordable luxury meets exceptional service. Book your stay at Hotel on the Promenade online now."

Highlights

• Quality Graded by South Africa's official quality assurance organization • Prime location in Cape Town's Sea Point, heart of the city • Within 10-minute walk to Sea Point Promenade and Milton Beach • 4-star luxury hotel with 7 well-equipped guestrooms • Variety of room options for casual and business travelers • Rooms feature modern amenities and complimentary WiFi • Close proximity to popular attractions like Table Mountain and Camps Bay Beach • Massage, body treatments, and facials available for relaxation • Business center and dry cleaning services for business travelers • French bistro on-site with stunning ocean views and 24-hour room service available • Airport shuttle and concierge services for convenience • Complimentary reception and breakfast options available.

Quick Facts

Check-In

1:00 PM

Check-Out

11:30 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

On-Site parking

Valet parking

Terrace

Concierge desk

Bicycle rentals

Baby Sitting / Child Services

Hiking

Breakfast available

Coffee/tea

Airport shuttle service

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

On-Site parking

Valet parking

Terrace

Concierge desk

Bicycle rentals

Activities

Baby Sitting / Child Services

Hiking

Food & Beverages

Breakfast available

Coffee/tea

Services

Airport shuttle service

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: ZAR 500.00 per day.

Airport shuttle transfer per adult: ZAR 500 (one way).

We have included all charges provided to us by the property..

One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

This property offers transfers from the cruise terminal and airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: ZAR 500.00 per day.

Airport shuttle transfer per adult: ZAR 500 (one way).

We have included all charges provided to us by the property..

One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹8,203

₹10,303

20% OFF

+ ₹1,346 taxes / night

Earn 95 Reward Points

Flat ₹1,364.13 off included with coupon INTSTAY

Select Rooms

Standard Double or Twin Room

322 sq.ft (29.91 sq.mt)

Smoking policy – non-smoking available

Ironing facilities

Air conditioning

Refrigerator

Minibar

Safe

Desk

Shower

Free toiletries

Room Service

Blackout Curtains

Coffee machine

Housekeeping - daily

Newspaper

Computer

DVD Player

Slippers

Private bathroom

Hairdryer

See All

OPTION 1

Partial Refundable

₹8,203

₹10,303

20% OFF

+ ₹1,346 taxes / night

Update Price

Earn 95 Reward Points

Flat ₹1,364.13 off included with coupon INTSTAY

Amenities

Location

Sea Point, Cape Town, Western Cape, 8001

View on Maps

Ratings & Reviews

4.5/5

282 Ratings

Leslie Holth

5/5

5 Nov, 2023

What can I say about this exceptional boutique hotel? It is a treasured find (in fact, we met guests who travel here to Cape Town twice per year from the US, and they always stay in this hotel). The rooms are terrific (very comfortable bed, great shower, well appointed, very clean, great coffee with fruit and cookies and water every day). The location is perfect for exploring Cape Town - Sea Point is very walkable and we can see the ocean from our balcony. We couldn’t believe how good the restaurant/bistro is because we rarely eat at the hotels we stay at on our travels but here - the food was exceptional. Top notch chef, terrific wait staff and lovely bistro style room (open windows to the street and ocean air) made our stay exceptional. Breakfast was very good every morning and included with our room. Never the same dish twice in the four days we were here: from smoked salmon eggs Benedict on a croissant, to authentic shakshuka,I highly recommend this hotel. Bravo!

Nicholas Ingold

5/5

14 Oct, 2023

A true jem in Cape Town. The hotel and restaurant are immaculate. We stayed for 4 nights during our honeymoon and couldn’t be happier. The staff were excellent, with regular room keeping. The restaurant is also really good - the food is homemade style and best quality. Would highly recommend this hotel and restaurant for anyone visiting Cape Town and I will return if I am ever in the City again.

Astrid Engelbrecht

5/5

30 Nov, 2023

I only had supper, and this was fantastic. The Calamari was spicy and soft. The waiter bought me extra chilli, that was a hit with the rice, drizzled with pure olive oil. A tasty meal. As a smoker I could sit on the side walk and even watch the sea.

Leslie Holth

5/5

5 Nov, 2023

Nicholas Ingold

5/5

14 Oct, 2023

Astrid Engelbrecht

5/5

30 Nov, 2023

Johnny Rio

5/5

8 Nov, 2023

Had an incredible Walnut & Pear Salad coupled with their beef burger. Lamb Curry is also pictured to show how appealing it looks! Great food, customer service & atmosphere all rolled up in one.

Kim Bruk-Jackson

4/5

1 Dec, 2023

Tasty enjoyable meal with good service. Menu is well priced. Would recommend booking. Great atmosphere. Really enjoyed my meal. Will go back.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.