Hotel Onrock

4.4/5(222 Reviews) rating

3 Star Hotel locationPin

Ella, Badulla District

1/67

About hotel

Welcome to Hotel Onrock, located at 4, Waterfall Road, Wemullahena90090, Sri Lanka. Our tranquil oasis is just a stone's throw away from the Suwadivi Ayurveda Health Care, making it the perfect stay for those seeking relaxation and rejuvenation. With eight elegant guestrooms, each individually designed for comfort and sophistication, you'll wake up to stunning views and unwind on your own private balcony. Stay connected with complimentary Wi-Fi, and treat yourself to a refreshing rain shower stocked with luxurious designer toiletries. Indulge your taste buds at our two on-site restaurants, offering a diverse range of delicious dishes and dining options. Enjoy a refreshing cocktail at the bar or indulge in 24-hour room service for a truly luxurious experience. Don't miss our mouth-watering breakfast, available every morning at an additional cost. At Hotel Onrock, we offer a variety of recreational activities including access to a winery and bicycle rentals. Immerse yourself in the beauty of Ella and take a short drive to popular attractions such as the Kinellan Tea Factory, Nine Arches Bridge, and Little Adam's Peak. With a 24-hour front desk, laundry facilities, and luggage storage, we go above and beyond to meet your needs. Plus, for your convenience, we offer a roundtrip airport shuttle for a nominal fee. Whether you're looking for a peaceful retreat or an adventurous getaway, Hotel Onrock's affordable room prices make it the perfect choice for travelers of all kinds. With top-notch amenities, a prime location, and exceptional service, our hotel aims to create a memorable experience for each guest. Don't wait any longer, book Hotel Onrock online now and let us welcome you to your home away from home.

Highlights

• Centrally located in the heart of Ella • Within a 5-minute drive to Kinellan Tea Factory and Nine Arches Bridge • 1.5 km away from Little Adam's Peak and 6.3 km from Ravana Falls • 8 individually decorated guestrooms with private balconies • Complimentary Wi-Fi, MP3 docking stations, and rainforest showerheads • Easy access to Suwadivi Ayurveda Health Care and Nature Trail Ella • Free valet parking and an attached winery • Business amenities include concierge services and dry cleaning/laundry • Airport shuttle available for a surcharge • 2 onsite restaurants and a bar/lounge • Perfect for both casual and business travelers

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Snack bar

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Bicycle rentals

Hiking

Breakfast available

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Snack bar

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Bicycle rentals

Activities

Hiking

Food & Beverages

Breakfast available

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

No pets and no service animals are allowed at this property..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

No pets and no service animals are allowed at this property..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

₹7,104

₹9,955

29% OFF

+ ₹2,183 taxes / night

Earn 92 Reward Points

Flat ₹1,326.63 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹7,104

₹9,955

29% OFF

+ ₹2,183 taxes / night

Update Price

Earn 92 Reward Points

Flat ₹1,326.63 off included with coupon INTSTAY

Amenities

Location

Waterfall Rd, Ella, Badulla District, 90090

View on Maps

Ratings & Reviews

4.4/5

222 Ratings

Chalani Fonseka

5/5

28 Dec, 2023

Me and my partner had an amazing one-night stay at this hotel! The staff provided exceptional service, making us feel truly welcome. The food was fabulous, with a diverse menu and impeccable quality. The overall experience exceeded my expectations, and I highly recommend this hotel for a memorable stay with great views.

Ashan Athapathu

1/5

27 Jan, 2024

Traveled with my family to Ella in January 2024. This hotel looks alright from the outside but not impressive, just a plain building. View of Ella rock is obstructed by half done construction sites. We were shown to our room which didn’t looked dated and did not have air conditioning (just had 2 old fans). It can get a bit hot and sweaty inside sometimes. But the room was clean. Room balcony door was not lockable as it seems they’ve purposely misaligned the locks, (image attached below. So it seemed quite unsafe to sleep at night with an unlocked door and even leaving our belongings when going out was stressful. We mentioned this to the management but they just responded by acknowledging the fact that the room lock wasn’t working but they didn’t make an effort to change our room despite our concerns. Breakfast was horrible, they rationed everything to the point that It felt as if we were eating for free. The butter was stale and tasted rotten, which I realized only after biting into a piece of bread that I spread it on. Butter was replaced with fresh butter, which means they obviously tried to pass on their rotten products to customers. They replaced the butter didn’t replace the bread that we spread the rotten butter on. (We asked and they swiftly avoided it) The English breakfast was supposed to have “sausages” but they gave us just one tiny sausage, which is a first in my life of hotel breakfasts. Food doesn’t taste that good either. The Sri Lankan milkrice was bland. I could go on and on but overall the food was disappointing. The staff was friendly which was the only positive here. Overall I would NOT recommend this hotel to anyone, especially for the price they quote. I stayed the previous day in a proper resort hotel in Beragala Sri Lanka, which charged just a bit more for proper resort facilities including a swimming pool, good quality buffet meals and beautiful gardens and amazing views.

naomi nagar

5/5

26 Aug, 2023

Our best experience from the trip is thanks to this hotel. Lovely staff, welcoming, available for any question or problem. Delicious food, affordable prices, great room service. The hotel rooms are new and spacious. We initially stayed three nights and ended up staying a week. Thanks to the hotel staff for a high level of service and a perfect experience.

Lajos Nagy

5/5

8 Sep, 2023

A very nice hotel to stay. Nice location (quiet), beautiful view and a stylishly furnished room with air conditioning. Breakfast was delicious and we also had dinner once, which was also delicious. They listen carefully to your wishes and everything is arranged to perfection. The manager Kavish is a nice man who gives good tips for what to do. We recommend this hotel to everyone!

Chalani Fonseka

5/5

28 Dec, 2023

Ashan Athapathu

1/5

27 Jan, 2024

naomi nagar

5/5

26 Aug, 2023

Lajos Nagy

5/5

8 Sep, 2023

Lars

5/5

17 Dec, 2023

Great staff!! Super clean and modern rooms. Unfortunately no pool, but it is in construction and should be ready in Jan 2024. we stayed for two nights and will be back

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.