Hotel Pal

4.2/5(1.51K Reviews) rating

3 Star Hotel

1/25

About hotel

Welcome to the vibrant and bustling city of Mexico, where Hotel Pal offers affordable accommodations for every type of traveler. Our boutique hotel is located at 73 Av Arcos de Belén Doctores, CDMX06000, just a 10-minute drive from popular destinations such as Paseo de la Reforma and The Angel of Independence Monument. With our prime location, you'll have effortless access to the city's top attractions. Don't forget to mention "Hotel Pal room prices" for unbeatable rates and "Book Hotel Pal Online" for a hassle-free booking experience. Our 92 guestrooms are designed with your comfort and convenience in mind. Relax in our spacious rooms equipped with modern amenities like complimentary Wi-Fi and flat-screen TVs with cable programming. Enjoy a refreshing shower in our luxurious bathroom, complete with a bidet and hairdryer. Plus, our daily housekeeping and complimentary bottled water during your stay ensure your satisfaction every step of the way. Our unbeatable location puts you within walking distance of iconic landmarks such as La Ciudadela, Arena México, and Teatro Metropólitan. Immerse yourself in the rich culture of Mexico by visiting Alameda Central and Museo de Cera, or take a thought-provoking journey at the Memory and Tolerance Museum. After a long day of exploring, satisfy your appetite at our onsite restaurant or grab a quick bite at the coffee shop. For a nightcap, head to our bar and lounge for a variety of drinks. Business travelers will appreciate our essential amenities, like a 24-hour front desk, luggage storage, and an elevator. And to make your stay even more convenient, we offer free self-parking – just another way we go above and beyond for our guests. Only 8.3 km from the Benito Juarez International Airport, getting to and from our hotel is a breeze. Santa Lucía and Toluca, Estado de Mexico airports are also within a reasonable distance, making Hotel Pal the perfect choice for your next trip to Mexico City. Don't wait any longer – book now for a comfortable and convenient stay at Hotel Pal. Remember to mention "Hotel Pal room prices" and "Book Hotel Pal Online" for a seamless booking experience.

Highlights

• Centrally located in Downtown Mexico City, within 10 minutes from Paseo de la Reforma and The Angel of Independence Monument • 92 guestrooms with flat-screen TVs, complimentary WiFi, and daily housekeeping • Close to popular attractions such as La Ciudadela, Arena México, and Alameda Central • Within 2 kilometers from Palacio de Bellas Artes and Torre Latinoamericana • 8.3 kilometers from Benito Juarez International Airport, perfect for both casual and business travelers • Business amenities include 24-hour front desk, luggage storage, and free self parking • On-site restaurant, coffee shop, and bar/lounge for dining options • Budget-friendly option for a comfortable stay in Mexico City's bustling center.

Quick Facts

Check-In

1:00 PM

Check-Out

1:30 PM

Rooms

Popular Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Snack bar

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Snack bar

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Essential workers only - NO.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Essential workers only - NO.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

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Amenities

Location

Arcos de Bel�n, Mexico City, 06000

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Ratings & Reviews

4.2/5

1.51K Ratings

Brenden Cooper

1/5

27 Aug, 2023

An ok motel in a good location but there was no hot water in the morning. I kept getting told to wait half an hour and that I could have a late check out, but by 2pm the water was still lukewarm. Being too late to head to my next destination, I asked if I could have a discount for another night. They offered a measly 50 pesos. Mean and rude.

Paul Carr

3/5

23 Jan, 2023

The hotel is very basic there is no air conditioning in the room the beds and the sheets look old is very basic but the price is fair was 550 pesos for a king bed 1 night.

Brian LeJambe

5/5

1 Dec, 2022

Hotel Pal, iy absolutamente favorito hotel in CDMX If you want to pamper yourself and get something fancier. I can understand that as well and when I am traveling with my wife we occasionally do. If it is for an overnight or 2 ays, Carol is absolutey fine with it because it is clean, great locación and económicas. If I am traveling by myself, I use it exclusively because it has everything I need. I have been using it for over 5 years. I t has a modest restaurante that has a surprising good económico food. If there isn't a decent room in the city to be had, they find me one. I usually try to give notice, but many times. I have called from a bus on my way there.

Brenden Cooper

1/5

27 Aug, 2023

Paul Carr

3/5

23 Jan, 2023

The hotel is very basic there is no air conditioning in the room the beds and the sheets look old is very basic but the price is fair was 550 pesos for a king bed 1 night.

Brian LeJambe

5/5

1 Dec, 2022

Carla Cosper

5/5

18 May, 2023

Love the location. Near the Balderas metro station that serves line 1 and 3. Hotel has a restaurant with affordable prices. Beds are firm. No AC, but ask for a fan! The hotel will provide one.

Paul Carr

5/5

5 Feb, 2023

The hotel is a great bargin but the rooms are old the bed sheets look old school the room is old looking.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.