Hotel Palacio Del Retiro, Autograph Collection

4.5/5(386 Reviews) rating

5 Star Hotel locationPin

Madrid, Community of Madrid

Hotel Palacio Del Retiro, Autograph Collection primary_image

136

1/136

About hotel

Looking for an impeccable blend of upscale accommodations and convenient amenities? Look no further than Hotel Palacio Del Retiro, Autograph Collection. We're ideally situated in the heart of Madrid, putting you just steps away from top attractions like Plaza Mayor, Gran Via Street, and the legendary Prado Museum. In just a quick 5-minute drive, you can experience the best of this incredible city. Our luxurious hotel boasts only 50 exquisite guestrooms, ensuring a personalized and intimate experience for every guest. As you enter your room, take note of the carefully curated amenities, including iPod docking stations, satellite TV, and complimentary Wi-Fi. Sink into the depths of relaxation in our lavish bathtub, complete with a rainfall showerhead and designer toiletries. Whether you're here for business or pleasure, our rooms are designed to cater to your every need and ensure a comfortable and enjoyable stay. Ready to explore Madrid's vibrant culture? Step out of the hotel and immerse yourself in the vibrant culture of Madrid by visiting nearby attractions like the iconic Puerta de Alcalá, Paseo del Prado, and Plaza de Cibeles. After a day of sightseeing, unwind at our full-service spa, offering rejuvenating treatments, or take advantage of our top-of-the-line recreational facilities, including a spa tub, sauna, and 24-hour fitness center. Hotel Palacio Del Retiro, Autograph Collection also offers a variety of convenient amenities to make your stay stress-free. Take advantage of our business center and conference facilities for your next meeting or event. When it's time to indulge your taste buds, head to The Suite Bar for delectable international cuisine or enjoy the convenience of 24-hour room service. Plus, don't miss our scrumptious buffet breakfast to start your day off right. With a prime location, lavish amenities, and unparalleled service, Hotel Palacio Del Retiro, Autograph Collection is the perfect choice for your stay in Madrid. Book now and experience the best of the city from the sophisticated comfort of our hotel. Don't forget to check out our affordable Hotel Palacio Del Retiro, Autograph Collection room prices and book Hotel Palacio Del Retiro, Autograph Collection online for the best deals. We look forward to welcoming you to our address at Calle de Alfonso XII, 14, Madrid 28014, Spain.

Highlights

• Award-winning 5-star hotel in central Madrid • Close proximity to famous attractions like Plaza Mayor and Gran Via Street • Only 0.5 km from the renowned Prado Museum • Luxurious, individually decorated guestrooms with modern amenities • Spa, sauna, and 24-hour fitness center for ultimate relaxation • Complimentary WiFi and 24-hour room service for convenience • Close to public transportation, including airport (15.3 km) and railway station • Onsite bar and international cuisine restaurant for dining options • Ideal for both leisure and business travelers • Business center and meeting facilities available for events and conferences

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Bell staff/porter

Concierge desk

Bicycle rentals

Baby Sitting / Child Services

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Bell staff/porter

Concierge desk

Bicycle rentals

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a deadbolt lock.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Essential workers only - NO.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a deadbolt lock.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Essential workers only - NO.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

₹36,631

₹40,853

10% OFF

+ ₹3,503 taxes / night

Earn 401 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹36,631

₹40,853

10% OFF

+ ₹3,503 taxes / night

Update Price

Earn 401 Reward Points

Amenities

Location

Retiro, Madrid, Community of Madrid, 28014

View on Maps

Ratings & Reviews

4.5/5

386 Ratings

Damien Damien

1/5

18 Jan, 2024

Spa was dissapointing, I only booked this hotel from other 5 star hotels for this reason and it doesn't look like they will be fixing the Plunge Pool anytime soon. I asked and they shrugged. The room was ok, I found a contact lense in the toilet, the carpets are very old and warn, breakfast was nice with a good selection.

K P

4/5

9 Sep, 2023

The service was excellent. We primarily spoke to Guillermo at the front desk. He was very responsive and extremely helpful. He gave us recommendations that we both really enjoyed. The room was not up to par for an autograph collection hotel. We are gold elite members and our room was small and did not have any view. The USB chargers in the room didn't work either.

Alvin Gonzalez

5/5

26 Dec, 2023

My family and I recently spent 2 nights at this magnificent hotel and we couldn’t have been any happier with our stay, the hotel is located across from Parque Del Retiro, 2 blocks from Puerta de Alcalá and 3 blocks from the most prestigious area of Salamanca, our junior suite was very spacious and beautifully decorated , the young lady whose last name is Rios made our stay very special, she was always very sweet and happy to help us with getting to know all the attractions, the entire staff was extremely helpful and welcoming We are already planning our next trip to Madrid next year and we will be staying at Hotel Palacio Del Retiro once again.

Macarena Rodicio

5/5

1 Jun, 2023

Our stay at this hotel has been absolutely fantastic! Genuinely, the friendliest and most caring staff. Everyone at the front desk has been amazing and attentive (and we stayed here for 3 weeks!) .Good breakfast, excellent room cleaning service and the best thing is the location: the beautiful Jerónimos area, only a one minute walk from the Retiro park. You can walk everywhere but it is far enough away from the chaos of touristic places like Gran Via and Centro to remain peaceful.

Damien Damien

1/5

18 Jan, 2024

K P

4/5

9 Sep, 2023

Alvin Gonzalez

5/5

26 Dec, 2023

Macarena Rodicio

5/5

1 Jun, 2023

marvin socha

5/5

27 Oct, 2023

Great location! Over-the-top service -- front desk, restaurant, doorman, etc. Wonderful historic vibe in a renovated hotel.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.