Hotel Playa Encantada

2 Star Hotel locationPin

Playa del Carmen, Quintana Roo

117

1/117

About hotel

Welcome to our affordable and serene Hotel Playa Encantada, located at Calle 12 bis Nte, QROO77710, Mexico. Our hotel has room prices that won't break the bank, making it the perfect choice for a variety of travelers. Book Hotel Playa Encantada online and experience the ultimate relaxation and rejuvenation in our central location, just a 9-minute walk from the picturesque Playa del Carmen Main Beach and an easy 11-minute stroll from the bustling Mamitas Beach. Our hotel offers a total of 32 modern and well-appointed guestrooms, each equipped with LED televisions, complimentary Wi-Fi and wired internet access, and satellite programming. Our bathrooms feature showers and hair dryers for your convenience, while our rooms also have a safe and desk for your belongings. Our location is prime, with popular attractions such as the Nuestra Senora del Carmen Catholic Church, Central Square, Quinta Alegría Shopping Mall, and the 3D Museum of Wonders all within a short walking distance. For your convenience, we are situated only 55.8 km (34.7 mi) from Cancun International Airport and 35.3 km (21.9 mi) from Cozumel International Airport. Our friendly and helpful concierge team is available 24/7 to assist you with personalized recommendations and services to make your stay truly unforgettable. Business travelers have access to our 24-hour front desk, luggage storage, and safe deposit box for added convenience. Indulge in the ultimate relaxation and take a dip in our tranquil outdoor pool, or admire the stunning view from our terrace and garden while staying connected with our complimentary Wi-Fi. Each day, fuel up with our delicious buffet breakfast, available from 7:00 AM to 11:00 AM for a nominal fee. Our prime location allows you to explore the vibrant city of Playa del Carmen with ease, whether you want to sample local flavors at Mercado Playa del Carmen, take a leisurely stroll down Calle Corazón, or soak up the sun at both Playa del Carmen Main Beach and Mamitas Beach. Discover the perfect balance of comfort, convenience, and luxury at Hotel Playa Encantada – the ideal choice for an unforgettable stay in Playa del Carmen. Book Hotel Playa Encantada online today and experience true enchantment.

Highlights

• Centrally located, near Playa del Carmen Main Beach • Close proximity to Mamitas Beach and Quinta Avenida • Modern guestrooms with LED TVs and free Wi-Fi • Outdoor pool, terrace, and garden for relaxation • Business amenities including 24-hour front desk and luggage storage • Buffet breakfast served daily • Within walking distance to Nuestra Senora del Carmen Catholic Church and Central Square • 11-minute walk to Mamitas Beach " 10 km from Cancun Intl. Airport, 35 km from Cozumel Intl. Airport • Concierge services available for tourist attraction recommendations

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Swimming Pool

Accessible parking

Designated Smoking Areas

Terrace

Concierge desk

Children's Pool

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Swimming Pool

Accessible parking

Designated Smoking Areas

Terrace

Concierge desk

Activities

Children's Pool

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Essential workers only - NO.

No alcohol served onsite.

Special check-in instructions

Pool access available from 8:00 AM to 10:00 PM.

Only registered guests are allowed in the guestrooms..

Alcohol is not served at this property..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Essential workers only - NO.

No alcohol served onsite.

Special check-in instructions

Pool access available from 8:00 AM to 10:00 PM.

Only registered guests are allowed in the guestrooms..

Alcohol is not served at this property..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹3,134

₹5,229

40% OFF

+ ₹867 taxes / night

Earn 40 Reward Points

Flat ₹571.63 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹3,134

₹5,229

40% OFF

+ ₹867 taxes / night

Update Price

Earn 40 Reward Points

Flat ₹571.63 off included with coupon INTSTAY

Amenities

Location

Playa Encantada, Playa del Carmen, Quintana Roo, 77710

View on Maps

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.