Hotel Plaza

4/5(505 Reviews) rating

3 Star Hotel locationPin

Frankfurt, Hessen

1/8

About hotel

Welcome to Hotel Plaza, strategically located at ESSLINGER STRASSE, 8 in the vibrant Gutleutviertel district of Frankfurt. Our unbeatable location puts you in close proximity to the city's top sights and sounds, making it a popular choice for both business travelers and tourists. Our 45 well-appointed rooms are designed with your utmost comfort in mind, offering a range of amenities to ensure a delightful stay. Relax and unwind in our cozy beds, and pamper yourself in the morning with our complimentary toiletries and invigorating shower. Stay connected and entertained with our minibar, state-of-the-art LCD television, and complimentary Wi-Fi, all while admiring the breathtaking city views from your room. Strategically situated near the Frankfurt Trade Fair and Deutsche Bank Park, Hotel Plaza is an ideal base for business travelers. For those looking to explore the city, we are conveniently located near popular attractions such as the Frankfurt Opera House, Museumsufer, and European Central Bank. In addition, easy access to Frankfurt Airport and Mainz makes traveling to and from our hotel a breeze. At Hotel Plaza, we strive to provide our guests with exceptional service and a hassle-free experience. Our concierge services and reception hall are at your disposal for any assistance or recommendations during your stay. Business travelers can make use of our wired Internet access and complimentary newspapers in the lobby. For those arriving by car, we offer self-parking for a nominal fee. Savor a scrumptious buffet breakfast at our on-site restaurant, and unwind with a refreshing drink at our bar/lounge after a busy day. Offering everything you need for an enjoyable and affordable stay, Hotel Plaza is the perfect choice for your visit to Gutleutviertel. Ready to experience the best of Frankfurt? Book Hotel Plaza online now and enjoy our budget-friendly rates.

Highlights

• Centrally located in Frankfurt, close to trade fair and Deutsche Bank Park • Diverse room options, from luxury to budget, with modern comforts and conveniences • Close proximity to popular tourist attractions, such as Skyline Plaza and Main Tower • Accessible to financial district, opera house, museums, and riverfront promenade • Less than 1 km from University Hospital Frankfurt and European Central Bank • Within walking distance of public transportation, including rail station and airport (12.6 km) • On-site amenities include a bar, concierge services, and reception hall • Business-friendly with wired internet access, express check-out, and free newspapers • Self-parking available for convenience.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

On-Site parking

Concierge desk

Breakfast available

Coffee/tea

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

On-Site parking

Concierge desk

Food & Beverages

Breakfast available

Coffee/tea

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

The front desk is open daily from 8:00 AM - 9:00 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive lockbox information.

Pet Policy

Pets allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Enhanced food service safety measures are in place.

Pet Policy

Pets allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

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Amenities

Location

Esslinger Str, Frankfurt, Hessen, 60329

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Ratings & Reviews

4/5

505 Ratings

eva ryan

1/5

21 Dec, 2023

Arrived , guy at reception tried to charge us city tax (which we.d paid already when we booked)Room seemed spacious and even looked clean at first glance. No blankets on bed,only thin quilt and one pillow each..on closer inspection,I doubt any but most superficial cleaning had been done- or any hoovering whatsoever under bed for a long time,evidence being bits of dried food,other unidentifiable objects,as well as a used tampon ,embedded in a thick layer of dust..grouting in the bathroom was black with mould in places,neither sink nor bath had a plug,showerhead filthy,towels ragged,and whole room generally looking tired and worn..two of the staff didn't try ever so hard to find replacement bath plug,whereas a third one seemed very helpful,located one and even offered a free drink as compensation..contrary to photos on website,there is no breakfast available- breakfast room not been in use for some time. Ok for a cheap one night stay maybe, if it wasn't for late night noise from other rooms it might even be quiet..overall ,the place is very run down as well as pretty dirty in places..and nobody seems to care very much.. didn't feel like putting anything in the safe ,as didn't trust it. WiFi did not extend to our room,only worked in hallway.. Avoid unless cash strapped and desperate!

Kellen Bost

1/5

2 Dec, 2023

DO NOT STAY HERE!!! Stay at the Ibis or Toyoko or any other hotel in the area. The room was freezing cold and there was no one at reception to help!!! When I spoke to the desk clerk in the morning, the first thing out of his mouth was ‘what do you want me to do about it’ he offered no apology, told me he has no authority to do anything and basically implied it was my fault for not checking the heat. This was a terrible experience. There’s a reason it’s the cheapest hotel in the area! The only benefit is it’s located near the train station.

Sibel UZUN

5/5

25 Jul, 2023

it was so clean to room and bathroom.Employees kind and interested.Location is centre of the city. You can reach to every fav location just for walk from this hotel. Also price was the best! Thanks to Plaza team.

eva ryan

1/5

21 Dec, 2023

Kellen Bost

1/5

2 Dec, 2023

Sibel UZUN

5/5

25 Jul, 2023

Anson Ang

5/5

13 Apr, 2023

Good location with 8 mins walk from train station. We booked room for 3 people. We arrived early morning, luckily, we can check in early. It was a comfortable room with a clean bathroom. Value for money.

Mario Doc

4/5

3 Jan, 2024

Hotel near the bus and train station, I got a room on the 7th floor, big clean room, bad wifi, friendly staff

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.