Hotel Principal

4.3/5(2.62K Reviews) rating

4 Star Hotel

149

1/149

About hotel

Nestled in the bustling downtown area of Mexico City, Hotel Principal is a highly regarded hotel located in the historic Bolivar 29, Col. Centro, CDMX06000, Mexico. With its prime location near the vibrant Zócalo Plaza, this hotel offers guests the convenience of exploring notable landmarks such as the majestic Palacio de Bellas Artes and the iconic Paseo de la Reforma. Whether you're traveling for work or leisure, Hotel Principal's strategic positioning makes it the ultimate choice for savvy travelers. Upon arrival, you will be welcomed into one of the 80 elegantly designed guestrooms at Hotel Principal, each equipped with contemporary amenities to ensure your utmost comfort. Unwind and entertain yourself with a wide array of digital channels on the LCD television, or stay connected with complimentary Wi-Fi. The well-appointed bathrooms are fitted with upscale toiletries, including hair dryers for your convenience. With housekeeping services available daily, you can indulge in a well-organized and immaculate space. Rest easy knowing that your personal safety is a top priority, as each room is equipped with a safe and a reliable phone. Stay active during your stay at the on-site fitness center, or take in the stunning views from the hotel's terrace. At Hotel Principal, we are committed to providing exceptional services to cater to your every need, including complimentary Wi-Fi and dedicated concierge services. For business travelers, our fully equipped business center and convenient luggage storage make it effortless to stay on top of your work while on the go. Our 24-hour front desk is at your disposal for any inquiries or requests, ensuring a hassle-free stay. Satisfy your taste buds at our renowned in-house restaurant, Parrilla Leonesa, or indulge in the comfort of your room with 24-hour room service. Start your day off right with a scrumptious full breakfast, served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to noon. With its prime location just 7.9 km from the airport and surrounded by top tourist destinations, Hotel Principal offers an unrivaled combination of convenience and luxury for an unforgettable stay in Mexico City. Whether you're here for business or leisure, make Hotel Principal your top choice for your next adventure. Don't miss out on our affordable Hotel Principal room prices - book your stay at Hotel Principal online today and experience our exceptional hospitality.

Highlights

• Excellent central location near Zócalo, a popular tourist destination • Within walking distance to Palacio de Bellas Artes and other top attractions in Mexico City • Close proximity (1.1 mi/1.8 km) to Paseo de la Reforma, a key business district • 80 comfortable guestrooms with LCD TVs and free Wi-Fi • Fitness center and terrace for leisurely activities • Business center and 24-hour front desk for business travelers • On-site restaurant offering room service and tasty, authentic Mexican cuisine • Only 7.9 km/4.9 mi from Benito Juarez International Airport • Optional full breakfast available on weekdays and weekends for a fee

Quick Facts

Check-In

3:00 PM

Check-Out

1:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Terrace

Concierge desk

Breakfast available

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Terrace

Concierge desk

Food & Beverages

Breakfast available

Services

Gym

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

No pets and no service animals are allowed at this property..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

No pets and no service animals are allowed at this property..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

Centro Hist�rico, Mexico City, 06000

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Ratings & Reviews

4.3/5

2.62K Ratings

Barbara M

4/5

28 Nov, 2023

This is a renovated old building right in the Centro- good location on a busy commercial street. Good value for the price, especially for a short stay. The renovation/ interior architecture is interesting and well done, but most rooms do not have a window, only a transom over the old fashioned double door. This probably results in a quieter sleep experience. We didn't use the room TV. There's an elevator to access rooms. The bathroom in the king bed room was modern and clean with a good shower and nice hot water. The king room cost a bit more than a standard room, but it felt a little small. The king bed was comfortable, with good pillows and linens; and there was an efficient and quiet heater/air conditioner mounted over the bed. A small walk- in closet held a small safe; guests need to leave a deposit with the front desk to use it. We didn't have breakfast in the hotel, nor did we use the roof terrace. Front desk staff was efficient but rather aloof. I would stay here again.

Matthew Harwood

5/5

3 Dec, 2023

A fantastic hotel in a great location for exploring Mexico City. The rooms are spacious and clean and the service is really friendly with the rooms being thoroughly cleaned each afternoon. There is free WiFi available and breakfast is available for a small fee each day. Breakfast is a good selection of traditional cooked food, accompanied by classic pancakes and syrup. The central location does mean it is quite loud at night but the noise is not an issue and it calms down reasonably.

Mari A

5/5

8 Dec, 2023

I was expecting it to be noisier because of prior reviews. It was noisy but by 8ish, things would quiet down. Breakfast was ok but slow going. It would be quicker if they had a buffet table where we could eat and run. Close to zocalo and bellas artes and several places to eat. Close to metros if you dare. Would stay here again.

Kat Bonham

4/5

18 Dec, 2023

My partner and I were traveling with our two kids (aged 8 and 5) and had a lovely stay at Hotel Principal. We loved the clean room with three beds and hot water, the complementary breakfast served up on the rooftop terrace (a mix of pancakes and typical Mexican fare), and the close location to everything we were hoping to see (zócalo, palacio de bellas artes, metro stations, etc). My kids loved the elevator to the top floor! There was also drinking water (both hot and cold) for visitors to use to refill water bottles, along with an ice machine.. The staff was friendly and responded to our questions and needs. Housekeeping staff was working hard! Our room doesn't have any windows and the street noise traveled a bit to our room but not so much it was disruptive to our sleep. The Wi-Fi wasn't a super strong signal but worked for basic communication needs. Thanks for a great stay!

Barbara M

4/5

28 Nov, 2023

Matthew Harwood

5/5

3 Dec, 2023

Mari A

5/5

8 Dec, 2023

Kat Bonham

4/5

18 Dec, 2023

Juan Montalban

3/5

24 Aug, 2023

Hotel was pretty average. The hallways and architecture is nice. The rooms are also nice, but some things were off. The water from the shower had a bad odor. The TV had very little channels and the WiFi never connected. If you want a great location for an affordable price, this is it but they come short with amenities.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.