Hotel Queen Mary

3.2/5(257 Reviews) rating

3 Star Hotel locationPin

Brussels, Flemish Region

1/68

About hotel

Hotel Queen Mary is a luxurious 3-star hotel located in the heart of Brussels, Belgium. With its unique blend of modern sophistication and historic charm, this hotel stands out as an ideal destination for discerning travelers seeking a memorable stay. The architectural elegance and interior design of Hotel Queen Mary are truly captivating, featuring lavish furnishings, art collections, and a welcoming atmosphere that exudes luxury. The 17 guestrooms are tastefully decorated and equipped with modern amenities such as minibars, complimentary wireless Internet access, and stylish bathrooms with showers and hair dryers. The personalized service ensures a comfortable stay for every guest, whether in a luxurious suite or a spacious room with breathtaking views of the city. The hotel's prime location offers easy access to iconic landmarks such as La Grand Place, Halles de Saint-Gery, and Tour & Taxis, as well as hidden gems that enhance the guest experience. Guests can enjoy convenient amenities including complimentary wireless Internet access, a vending machine, express check-out, luggage storage, and an elevator. The hotel's coffee shop/cafe and bar/lounge offer delicious dining options and refreshing drinks, while buffet breakfasts are available daily for a fee. The state-of-the-art spa and wellness center provide a relaxing retreat for guests looking to unwind and rejuvenate. Whether traveling for leisure or business, Hotel Queen Mary caters to every need with exceptional hospitality and world-class service. Book Hotel Queen Mary online now to experience the perfect blend of luxury, comfort, and convenience in the heart of Brussels, Belgium. Address: Rue 'T Kintstraat 23, 1000, Belgium..

Highlights

• Conveniently located in the heart of Brussels, just a 10-minute walk from La Grand Place and Halles de Saint-Gery • 17 well-appointed guestrooms with minibars, showers, and complimentary Wi-Fi • Close proximity to key attractions such as Brussels Stock Exchange, Manneken Pis Statue, and Galeries Royales Saint-Hubert • Easy access to Brussels Airport (17.5 km) and other major airports for seamless travel • Amenities include complimentary Wi-Fi, a vending machine, and daily housekeeping services • Business amenities like express check-out, luggage storage, and an elevator for added convenience • On-site dining options at the coffee shop/cafe and bar/lounge serving a variety of beverages • Buffet breakfasts available daily for a fee to start your day right • Ideal for both leisure and business travelers seeking a comfortable stay in Brussels • Rated 3 stars by the National Ratings: Hotelstars Union for quality and service excellence.

Quick Facts

Check-In

2:30 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

Lift/ Elevator

Smoke-free property

Vending machines

Breakfast available

Show all Amenities

General Amenities

Lift/ Elevator

Smoke-free property

Vending machines

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 4.24 per room, per night.

We have included all charges provided to us by the property..

One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The front desk is open daily from 8:30 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 4.24 per room, per night.

We have included all charges provided to us by the property..

One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

₹7,141

₹8,961

20% OFF

+ ₹570 taxes / night

Earn 77 Reward Points

Flat ₹1,101.50 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹7,141

₹8,961

20% OFF

+ ₹570 taxes / night

Update Price

Earn 77 Reward Points

Flat ₹1,101.50 off included with coupon INTSTAY

Amenities

Location

Rue TKint, Brussels, Flemish Region, 1000

View on Maps

Ratings & Reviews

3.2/5

257 Ratings

Joris van den Broek

2/5

23 Jul, 2023

There was a razor left in the shower from a previous guest - makes you wonder the last time it was cleaned. Room smelled like smoke, the reception musty. The entire hotel hasn't been kept up. Everything is outdated, broken or old. The double bed were two singles put together with a deep divide in the middle. It was doable for 1 night and being out constantly, but we didn't even dare to shower. The only thing good is the location.

周陈梁

1/5

19 Jun, 2023

As a tourist, I’ve been to many hotels. But this was definitely the worst. The staff is cold, unhelpful and unprofessional. Avoid this hotel if you don’t want to ruin your holidays.

Ricardo Roggeveen

5/5

4 May, 2021

My stay in this hotel was excellent. The hotel was proper and the staff (manager) was really nice. The location is perfect on walking distance from the city center but in a more quiet street which is nice during the night. The rooms are big enough. The hotel has a historical appearance. But my fifth star review is for the fantastic service of the reception. I forgot some accesoires for my laptop (the mouse) and the manager from the hotel offered to bring it back to me at the Atomium (6 km from the hotel). I would recommend anyone to stay in this overall friendly hotel.

Igor (Igor)

5/5

16 Sep, 2019

I really enjoyed my stay in this Hôtel. The bad point is that the toilettes is very small but very very clean. The hot water takes so long to get into the tap. Close to most of everything and located in a very clean street! The room had frigobar. I didn’t take breakfast but I ordered a coffee in reception for 2 euros, but very good. ** reception is not open 24h/24h but they give you a key if you want to come back late ** I recommend!

Joris van den Broek

2/5

23 Jul, 2023

周陈梁

1/5

19 Jun, 2023

As a tourist, I’ve been to many hotels. But this was definitely the worst. The staff is cold, unhelpful and unprofessional. Avoid this hotel if you don’t want to ruin your holidays.

Ricardo Roggeveen

5/5

4 May, 2021

Igor (Igor)

5/5

16 Sep, 2019

Aasera Al Hakim

3/5

5 Oct, 2021

Where can I start?! The welcome and service we received at Hôtel Queen Mary for our stay was inexplicable. The hotel reception staff were so lovely and showed such kindness and care. Everybody was extremely welcoming. The room was just magical and very clean. We cannot commend the hotel and staff enough. We will definitely be returning soon.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.