Hotel Real Palacio

4.2/5(2.38K Reviews) rating

5 Star Hotel locationPin

Lisbon, Lisboa Region

1/95

About hotel

Looking for an unforgettable stay in Lisbon? Look no further than Hotel Real Palacio, a luxurious 5-star hotel nestled in the lively heart of the city. With a prime location, our hotel is the perfect base for exploring the vibrant capital of Portugal. Hotel Real Palacio boasts 147 stunning guestrooms that are designed to provide the ultimate comfort and luxury to our guests. Unwind and relax in the plush bedding that comes equipped in each room, along with modern amenities like minibars, LCD televisions, and complimentary high-speed WiFi. The en-suite bathrooms feature shower/tub combinations, complimentary toiletries, and bidets for added convenience. To ensure a stress-free stay, each room also includes a phone, safe, and a desk. Our hotel is not only known for its unbeatable location, but also for its close proximity to popular attractions. Take a shopping trip to the famous El Corte Ingles Mall or enjoy a leisurely stroll through the picturesque Eduardo VII Park. For those looking to experience the rich culture of Lisbon, Saldanha Square, Gulbenkian Museum, and Marquis of Pombal Square are all within walking distance. At Hotel Real Palacio, we strive to exceed our guests' expectations. Our state-of-the-art health club, invigorating spa, and soothing sauna are just some of the recreational amenities that we offer. Families traveling with children can take advantage of our babysitting services (surcharge), while our 24-hour business center, dry cleaning/laundry services, and complimentary newspapers cater to the needs of all our guests. Indulge in the culinary delights at our on-site restaurant, Real Cozinha Restaurante, where our talented chefs create mouth-watering dishes with a touch of creativity. For a more intimate setting, guests can enjoy 24-hour room service in their rooms. Our two bars/lounges offer a variety of refreshing drinks and our daily buffet breakfast (surcharge) is the perfect start to your day. Convenience is key at Hotel Real Palacio, which is why we offer services like a roundtrip airport shuttle (surcharge) and convenient self-parking options (subject to charges). Our hotel is just 7.3 km away from Humberto Delgado Airport, allowing for easy access for our guests. Ready to experience the epitome of luxury and sophistication? Book your stay at Hotel Real Palacio online now and take advantage of our affordable room prices. Our hotel address, Rua Tomas Ribeiro 1151050-228, Portugal, makes it easily accessible for all our guests. Come and experience unparalleled luxury at Hotel Real Palacio.

Highlights

• Prime location in the heart of Lisbon • 5-star luxury hotel • 147 well-appointed guestrooms with modern amenities • Complimentary Wi-Fi • Hotel offers health club, spa tub, and sauna for relaxation • Only 0.6 km from Gulbenkian Museum and Marquis of Pombal Square • Easy access to tourist attractions such as Rossio Square and Castle of São Jorge • Within walking distance of El Corte Ingles Mall and Eduardo VII Park • Near public transportation and only 7.3 km from the airport • 24-hour business center for business travelers • On-site restaurant and 2 bars for dining and drinks • 24-hour room service available • Optional airport shuttle and self parking for convenience • Babysitting services available for families traveling with children • Concierge services for personalized recommendations and assistance • Ideal for both casual and business travelers • Competitively priced rooms for budget-friendly options

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

147

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Terrace

Concierge desk

Sauna

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Terrace

Concierge desk

Sauna

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

LGBTQ friendly.

No rollaway/extra beds available.

Property is not currently implementing any enhanced cleaning measures.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

LGBTQ friendly.

No rollaway/extra beds available.

Property is not currently implementing any enhanced cleaning measures.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹12,043

₹15,143

20% OFF

+ ₹960 taxes / night

Earn 130 Reward Points

Flat ₹1,857.63 off included with coupon INTSTAY

Select Rooms

OPTION 1

Non Refundable

₹12,043

₹15,143

20% OFF

+ ₹960 taxes / night

Update Price

Earn 130 Reward Points

Flat ₹1,857.63 off included with coupon INTSTAY

Amenities

Location

R Tom�s Ribeiro, Lisbon, Lisboa Region, 1050-228

View on Maps

Ratings & Reviews

4.2/5

2.38K Ratings

Marko Jeftic

4/5

8 Jan, 2024

Really nice hotel. Decent location, about 2 km from city old town center. It has a small spa, which was included in price, really convenient. Breakfast buffet is really good. Generally hotel needs refreshment, its a little bit worned out...

simon blackall

5/5

11 Nov, 2023

Decent hotel. Not 5 star but priced reasonably, so what you should expect. Found the reception team very helpful when we arrived early. Only recommendation is they change location of breakfast which is in a windowless room and not very welcoming.

Lynda Hardman

4/5

8 Dec, 2023

The hotel is classified as a 5* hotel but it doesn't feel like it. Our room was spacious & the beds comfortable but the final "polish" was lacking. I wanted an early dinner so phoned room service but was told that the kitchen was closed for another hour. Luckily there is a Sports Bar which sold snacks - where I bought some food (then took some of it back to my room). There is tea & coffee in the room but only by reading another review here did I realise that they charged €1.50 for each coffee! Having said all this the hotel is almost in the back garden of El Corte Inglés & close to two metro stops. The staff were friendly, the room clean. The quality of the food in the buffet breakfast was excellent. There doesn't seem to be a huge choice but there is fresh fruit, hot breakfast, eggs to order, and of course pastel de nata which were hard to pass by! The room was definitely value for money.

Steve Maudsley

4/5

11 Oct, 2023

A fabulous place to base your stay in Lisbon. Only a 5 minutes walk from Parque subway station and in the quieter part of the city. The rooms are nice and the room servicing is top notch. There's a restaurant and sports bar on site too and a couple of lovely restaurants just outside the rear entrance to the sports bar. Overall, very highly recommended ⭐⭐⭐⭐⭐

Taniel Varoujean

4/5

19 Aug, 2023

Unless the applicable standards are different in Lisbon, this establishment should not be rated as 5-star hotel. But it is a very good, very nice 4-star hotel. (Its prices have to be adjusted accordingly, though…) It does need some basic renovations. I could but will not give any specific details, because it could sound more serious than it is. But it has to be done. It is situated in a quiet, charming neighbourhood, which was important for us. And yet, it is not far from the busy, dynamic, «fun» areas of the city.

Marko Jeftic

4/5

8 Jan, 2024

simon blackall

5/5

11 Nov, 2023

Lynda Hardman

4/5

8 Dec, 2023

Steve Maudsley

4/5

11 Oct, 2023

Taniel Varoujean

4/5

19 Aug, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.