Hotel Rio

4.1/5(1.29K Reviews) rating

3 Star Hotel

1/60

About hotel

Experience the vibrant city of Nairobi in all its splendor by booking a stay at Hotel Rio, located on Muthaiti Avenue in Nairobi West, Kenya. The prime location of our hotel puts you just 5 minutes away from iconic landmarks like Nyayo National Stadium and Uhuru Park, making it easy to explore the best of what Nairobi has to offer. Our hotel boasts 65 well-appointed guestrooms, all equipped with modern amenities such as flat-screen TVs, complimentary WiFi, and private bathrooms with showers, luxurious toiletries, and hair dryers. Relax and recharge in comfort during your stay with us. Taste the essence of local cuisine at Brasileo, our on-site restaurant, where you can indulge in a variety of tantalizing local and international dishes. Or, opt for a private dining experience with our 24-hour room service. Enjoy refreshing beverages at our bar/lounge while taking in breathtaking views of Nairobi from our terrace. Stay connected with complimentary WiFi or let our concierge services cater to your every need. For business travelers, our hotel offers a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk for your convenience. Our hotel's favorable location within 1 km of Strathmore University and less than 2 km from Nairobi Railway Museum and Uhuru Park gives you easy access to all of Nairobi's top attractions. With Jomo Kenyatta International Airport just 15.7 km away and Wilson Airport (WIL) only 1.9 km away, getting to and from our hotel is a hassle-free experience. At Hotel Rio, we offer affordable accommodations suitable for a variety of travelers who want a comfortable and convenient stay. So why wait? Book your stay at Hotel Rio online now and experience the perfect blend of comfort, convenience, and authentic local experiences. Make your trip to Nairobi unforgettable with us. Hotel Rio room prices are budget-friendly, so don't miss out – book now!

Highlights

• Located in buzzing Nairobi West neighborhood • Within 5km of Nyayo National Stadium and Uhuru Park • Minutes away from Nairobi Railway Museum and Kenya Railway Golf Club • Luxurious and comfortable rooms equipped with amenities • Complimentary Wi-Fi and cable TV • Proximity to major tourist attractions and government offices • Ideal for both casual and business travelers • 24-hour business center and concierge services • Onsite restaurant serving local and international cuisine • Terrace with stunning views • Dedicated dry cleaning and laundry services • 24-hour front desk and free self parking available • Close to airport (15.7km) and railway station (1.9km) for convenience

Quick Facts

Check-Out

10:00 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Snack bar

Bell staff/porter

Accessible parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Breakfast available

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Snack bar

Bell staff/porter

Accessible parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Food & Beverages

Breakfast available

Services

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property accepts credit cards.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property accepts credit cards.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹5,182

₹7,558

31% OFF

+ ₹1,524 taxes / night

Earn 67 Reward Points

Flat ₹958.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹5,182

₹7,558

31% OFF

+ ₹1,524 taxes / night

Update Price

Earn 67 Reward Points

Flat ₹958.00 off included with coupon INTSTAY

Amenities

Location

Muthaiti Ave, Nairobi, 00506

View on Maps

Ratings & Reviews

4.1/5

1.29K Ratings

Clemente Nyaga

1/5

20 Dec, 2023

I definitely did not enjoy my experience at this hotel. The customer service was extremely slow and terrible. We asked the hostess to give us sometime to figure out what we wanted to order… she left and never came back, I literally had to go find her myself. I ordered for dawa (hot water mixed with lemon, honey and ginger) other than the waitress taking forever to get the order right, the ginger was pounded UNPEELED! the waitress made no apologies for this… I had to send the drink back! If you value good service at a hotel… I wouldn’t recommend this place!

ken omondi

3/5

7 Nov, 2023

Came here for a dinner. Good ambiance with nice background music. The service was relatively slow and the food did not justify the price (there's room for improvement).

Peter Mugambi

3/5

11 Sep, 2023

A small rural town, Premier Hotel stands out in the town, a place that offers very comfortable rooms at very reasonable rates. People in tomato, red onion & green grams business should visit the market for great deals on the items. Monday is the market day. The town is connected to power and has piped water.

Clemente Nyaga

1/5

20 Dec, 2023

ken omondi

3/5

7 Nov, 2023

Came here for a dinner. Good ambiance with nice background music. The service was relatively slow and the food did not justify the price (there's room for improvement).

Peter Mugambi

3/5

11 Sep, 2023

Vincent Nguma

5/5

8 Jan, 2024

Best place to relax and its 15 minutes from Jomo Kenyatta International Airport. Very Cool staff and friendly.

Munir Mohamed

3/5

23 Sep, 2023

No parking space.Noise pollution is real due to area surrounding Nairobi west shopping centre.Good food.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.