Hotel Riu Tikida Palmeraie - All Inclusive

4.3/5(2.52K Reviews) rating

4 Star Hotel

Hotel Riu Tikida Palmeraie - All Inclusive facade

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About hotel

Experience the exotic beauty of Marrakech at Hotel Riu Tikida Palmeraie - All Inclusive, where luxury and affordability come together in perfect harmony. Our 4-star oasis, located in the Annakhil neighborhood, offers easy access to the lively Jemaa el-Fnaa square and the serene Majorelle Gardens. With 392 stylish guestrooms, each equipped with modern amenities, a comfortable and convenient stay is guaranteed. Take in the stunning landscape from your private balcony while staying connected with complimentary Wi-Fi in our air-conditioned rooms. Immerse yourself in the vibrant culture and history of Marrakech with popular attractions such as the Museum Palmeraie, Miaara Jewish Cemetery, and Agdal Gardens just a short distance away. After a day of exploring, unwind with a rejuvenating massage at our spa or take a dip in our outdoor and indoor pools. And don't worry about the little ones - our babysitting service will take care of them while you relax. Satisfy your taste buds at our three restaurants, each offering a unique gastronomic experience, or sip on refreshing drinks at our poolside bar. Our complimentary area shuttle makes it easy to explore the city, and our 24-hour front desk, dry cleaning services, and multilingual staff are always there for your every need. Plus, our free self-parking option makes parking a breeze. Book your stay at Hotel Riu Tikida Palmeraie - All Inclusive today and experience luxury and convenience in the heart of Marrakech. With its prime location and affordable room prices, our hotel is suitable for all kinds of travelers. Don't wait, book Hotel Riu Tikida Palmeraie - All Inclusive online now. Hotel address: Route Fes, km 61585, Morocco.

Highlights

• 4-star all-inclusive hotel in Marrakech • 392 air-conditioned guestrooms with private balconies • Complimentary WiFi and satellite TV • Located within a 15-minute drive from Jemaa el-Fnaa and Museum Palmeraie • Close proximity to popular attractions including Majorelle Gardens and Bahia Palace • Spa offering massage services • Outdoor and indoor pool, as well as outdoor tennis courts • Complimentary area shuttle for easy transportation • Ideal for both casual and business travelers • On-site restaurants and bars with an included buffet breakfast • Multilingual staff and 24-hour front desk • Free self-parking and dry cleaning services available • Distances from airport: 12.9km, railway station: 7.6km • Options for all budgets, including luxury, boutique, and budget rooms

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

392

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Shops and commercial services

Smoke-free property

Accessible parking

Terrace

Banking services

Indoor pool

Baby Sitting / Child Services

Children's Pool

Tennis on site

Pool Table

Tennis court

Transportation

Beauty Shop/Salon

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Shops and commercial services

Smoke-free property

Accessible parking

Terrace

Banking services

Indoor pool

Activities

Baby Sitting / Child Services

Children's Pool

Tennis on site

Pool Table

Tennis court

Services

Gym

Transportation

Beauty Shop/Salon

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses solar energy.

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU).

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Travelife.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Electrostatic spray is used for disinfection.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age..

We have included all charges provided to us by the property..

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses solar energy.

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU).

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Travelife.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Electrostatic spray is used for disinfection.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

We have included all charges provided to us by the property..

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Pet Policy

Pets not allowed.

Service animals not allowed.

₹11,686

₹20,193

42% OFF

+ ₹1,113 taxes / night

Earn 127 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹11,686

₹20,193

42% OFF

+ ₹1,113 taxes / night

Update Price

Earn 127 Reward Points

Amenities

Location

Annakhil, Marrakech, 1585

View on Maps

Ratings & Reviews

4.3/5

2.52K Ratings

Ludmila Raducanu

2/5

30 Dec, 2023

Me and my boyfriend stayed at the hotel from 18/12/2023 to 22/12/2023. When we checked-in everyone was very nice, even brought us free drinks. Then there was a person who guided us to our room, he was very polite. But (of course there is always a BUT). After we left to eat and come back to the room and prepared to go to sleep I found out that on my side of the bed was a very big stain of Vomit from a guest that staid before us (see the photo I attached). I called reception and they said that there is no housekeeping at 23:00pm. Then I asked them politely to bring me new sheets and I will change it myself because I didn't want to sleep in someone's vomit. So at the end they send someone and first he came in the room to see if I'm not lying (because he did not had any sheets with him) and after he saw that there was dried up vomit he believed me, logically because we checked-in 2 hours prior. And he went out and came back with new sheets witch we changed them together. Buy the way I expected that in December will not be as warm as in the summer, I know I'm not stupid. But in the room all 4 nights it was very cold, and the fact that someone came to our room and looked at the problem and said that now everything will be fine and warm, still nothing had changed. For any reason unknown to me, during the day in the room it was colder than outside. And at the third day in the morning even if we had DON'T DISTURB sign on the door still there was a housekeeping lady that over the period of 1 hour kept trying to open the door, it was 9:00am. Not even knocking once but actually moving the handle up and down, making a big noise. After I called reception and asked them to speak with housekeeping to stop, she did but not for a long time. After 2 hours this happened AGAIN, I went out of the room where she was cleaning the room next to us and told her myself to STOP, that is our final day and tomorrow we will leave. Only after this she finally did stop. When we woke up because of course after this nobody can go back to sleep. We found out that there is no lights and water in our room, we called reception and they said that all the hotel did not had electricity. And 3 more hours we could not use the shower or charge our phones. By the way we paid £1084 for 4 days all included. Do you still think that I'm exaggerating when I say that for this money we expected a better service?

Temorshah Khoshal

4/5

21 Jan, 2024

I stayed at this hotel last week. I had an issue during check in. I payed at the hotel, but the exchange rate was shocking. There was a huge difference between the Hotel exchange rate compared to the Market exchange rate. When I complained to the management, they said that this was just business. This is obviously unacceptable because they charged me £1 for 11.64 MDH, when I exchanged £1 for 12.46MDH in the market. This is a huge difference when your paying for a weeks worth of stay, its practically stealing. The hotel itself, including service and cleanliness was amazing. Nothing to complain about there.

Maria.TravelPassion

5/5

26 Nov, 2023

We spent holidays here and we felt always welcome. Staff y very attentive to service and happy to help with any request. Animation team keep us busy and food at the restaurant and bar offering is great for value. Bravo to all staff for such a nice vacation. Also. Spa area and staff are very friendly and great options of different treatments

Anhaiz H

2/5

20 Dec, 2023

This place is advertised as an all inclusive resort, but there isn’t much to enjoy there. There are only two restaurants and there’s a point where all food options on the resort close. There is no room service, and there is a fee for using the phone to call the desk. The WiFi is terrible and the cell service cuts in and out. Front desk staff aren’t the friendliest, but the restaurant staff was kind. As a solo traveller, good thing I had a packed itinerary that allowed me to spend less time in the resort, and more time outside. I did not see many activity on the resort, only two pools and two restaurants. There’s a store but without much to offer. Check out time says 12:00, but it is actually 11. I was so over my stay there that by my last day I left hours ahead of my flight and just sat at the airport. Also, the resort is very conservative because it is a family style resort. Not a place to go if you aren’t super conservative.

Alison Campbell

4/5

17 Nov, 2023

Rooms good but had to ask twice to get the floor cleaned. Staff friendly & helpful, warm & welcoming. Animation team need help. The shows are poor, badly put together & time keeping us shoddy. Location quiet but the shuttle bus service into town is excellent. Would have been nice if it stopped in different areas of the city too as Marrakech has a vast history & the opportunity to see more sites were missed.

Ludmila Raducanu

2/5

30 Dec, 2023

Temorshah Khoshal

4/5

21 Jan, 2024

Maria.TravelPassion

5/5

26 Nov, 2023

Anhaiz H

2/5

20 Dec, 2023

Alison Campbell

4/5

17 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.