Hotel Rocks

3.5/5(124 Reviews) rating

2 Star Hotel locationPin

Tokyo, Tokyo (prefecture)

1/39

About hotel

Location: With a stay at Hotel Rocks in Tokyo (Shinjuku), you'll be a 1-minute drive from Shinjuku Gyoen National Garden and 6 minutes from Tokyo Dome. This hotel is 4.4 mi (7.1 km) from Tokyo Tower and 1.8 mi (2.8 km) from Waseda University.Rooms: Make yourself at home in one of the 19 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones with free local calls, and housekeeping is provided on request.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Shinjuku Isetan - 0.5 km / 0.3 mi
Isetan Department Store Shinjuku - 0.6 km / 0.4 mi
Omoide Yokocho - 0.7 km / 0.4 mi
Shinjuku Gyoen National Garden - 1.3 km / 0.8 mi
Tokyo Metropolitan Government - 1.4 km / 0.9 mi
Tokyo Metropolitan Gymnasium - 2.3 km / 1.5 mi
Tokyo Opera City Concert Hall - 2.4 km / 1.5 mi
Waseda University - 2.6 km / 1.6 mi
National Stadium - 2.6 km / 1.6 mi
Meiji Jingu Shrine - 2.7 km / 1.7 mi
Chinzan-so Garden - 3.2 km / 2 mi
Meiji Jingu Stadium - 3.2 km / 2 mi
Omotesando Hills - 3.4 km / 2.1 mi
Yoyogi Park - 3.4 km / 2.1 mi
Yoyogi National Gymnasium - 3.9 km / 2.4 mi

The nearest airports are:
Haneda Airport (HND) - 28.2 km / 17.5 mi
Narita Intl. Airport (NRT) - 75.8 km / 47.1 mi

Amenities: Make use of convenient amenities, which include complimentary wireless Internet access and a vending machine.Business Amenities: Featured amenities include a 24-hour front desk, luggage storage, and an elevator.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Vending machines

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Vending machines

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher.

Property does not require health documentation at check-in.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Unicode Support true.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Property does not offer onsite COVID-19 testing.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher.

Property does not require health documentation at check-in.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Unicode Support true.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Property does not offer onsite COVID-19 testing.

Special check-in instructions

We have included all charges provided to us by the property..

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Pets not allowed.

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Amenities

Location

Shinjuku, Tokyo, Tokyo (prefecture), 160-0022

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Ratings & Reviews

3.5/5

124 Ratings

Keith Gregory

2/5

17 Dec, 2022

I was given a room that was a smoking room, even though I booked a non smoking room. When I asked about it at the front desk they said they prepared a non smoking room for me. However it smelled of smoke and had a sign asking guests to not smoke on the bed. They had no other room to give me. Also the room was directly in front of the check-in counter. I could hear people at the counter and outside if I turned off the fan in the room. I had to put carmex in my nostrils to block the smell so I could sleep as it started ti make me feel sick.

KAI RED

1/5

26 Mar, 2023

When booking the hotel says keep luggage service including, but when arrived the counter says luggage service not available..,what a disappointment

Andrew Bazzani

4/5

25 Mar, 2019

Clean hotel,good location and very helpful and friendly staff. Only downside room smelled like ashtray. Overall would return .

Keith Gregory

2/5

17 Dec, 2022

KAI RED

1/5

26 Mar, 2023

When booking the hotel says keep luggage service including, but when arrived the counter says luggage service not available..,what a disappointment

Andrew Bazzani

4/5

25 Mar, 2019

Clean hotel,good location and very helpful and friendly staff. Only downside room smelled like ashtray. Overall would return .

Yiğit Usta

1/5

23 Mar, 2023

unclean and rude

Mickael Naveau

5/5

22 Jul, 2021

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All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.