Hotel Royal Penang

3.9/5(1.40K Reviews) rating

4 Star Hotel locationPin

Penang, Penang

1/97

About hotel

Step into a world of luxury and grandeur at our exceptional 4-star hotel located in the heart of Downtown George Town. From its prime location at No. 3 Jalan Larut, Penang 10050, Malaysia, Hotel Royal Penang offers convenience and accessibility to the city's most popular attractions. Immerse yourself in the vibrant culture and heritage of George Town, with New World Park, Wawasan Open University Main Campus, and the Georgetown UNESCO Historic Site all within walking distance. Not to mention, shopping enthusiasts will find themselves in paradise with Prangin Mall and Penang Times Square just a short distance away. Indulge in opulence at an affordable price with our 237 well-appointed and spacious rooms, designed to cater to your every need. Sink into our cozy bedding for a rejuvenating rest, grab a cool drink from the minibar, and stay connected with our complimentary Wi-Fi and wired internet. With a wide range of satellite programming, you'll never run out of entertainment options. Our private bathrooms provide deep soaking bathtubs and complimentary toiletries for your comfort and indulgence. Enhance your stay with our top-notch recreational facilities, including a refreshing outdoor pool, invigorating sauna, and well-equipped fitness center. For business travelers, we offer a business center, limo/town car service, and complimentary internet access to meet all your work needs. Treat your taste buds to delicious meals at Grove Brasserie, our in-house restaurant, or enjoy a cozy and convenient dining experience with our 24-hour room service. Unwind and relax with a well-deserved drink at our bar/lounge after a busy day. With our roundtrip airport shuttle service and complimentary parking, transportation will be the least of your worries. At Hotel Royal Penang, we strive to provide extraordinary service and comfort to all our guests. Don't miss out on the ultimate experience in George Town, book your stay with us now. Hotel Royal Penang room prices are affordable and suitable for travelers of all kinds. Book Hotel Royal Penang Online for a seamless and hassle-free reservation process. Experience the best of George Town at Hotel Royal Penang.

Highlights

• Convenient location in downtown George Town • Within walking distance to New World Park and Wawasan Open University Main Campus • Easy access to popular tourist attractions such as Gurney Drive and KOMTAR • Comfortable and well-equipped rooms, including air conditioning and complimentary Wi-Fi • Wide range of amenities, including an outdoor pool, sauna, and fitness center • Ideal for both casual and business travelers • Options for every budget, from luxury to boutique to budget • Close proximity to Penang International Airport (19km) and Penang Railway Station (2.9km) • Onsite business center, 24-hour room service, and limo/town car service • Delicious dining options, including on-site restaurant and bar/lounge

Quick Facts

Check-In

2:30 PM

Check-Out

12:00 PM

Rooms

237

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Bell staff/porter

Accessible parking

Designated Smoking Areas

Concierge desk

Bicycle rentals

Sauna

Children's Pool

Breakfast available

Airport shuttle service

Business center

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Bell staff/porter

Accessible parking

Designated Smoking Areas

Concierge desk

Bicycle rentals

Sauna

Activities

Children's Pool

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Protective clothing is available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: MYR 3.00 per accommodation, per night.

We have included all charges provided to us by the property..

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Protective clothing is available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: MYR 3.00 per accommodation, per night.

We have included all charges provided to us by the property..

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Pet Policy

Pets not allowed.

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Amenities

Location

Jalan Larut, Penang, Penang, 10050

View on Maps

Ratings & Reviews

3.9/5

1.40K Ratings

Afiq “Yang Sinful” Aiman

4/5

26 Oct, 2023

I only went there because of my batch doing Dinner gathering there but i can say that their food catering is really good

Neena Whorrall

3/5

14 Jan, 2018

Firstly the service on the hotel staff was quite nice which made up for most of it. But unfortunately the hotel itself wasn't all that great. The rooms themselves didn't seems very well kept. The first room they offer smelled so strongly of mold/mildew it was hard to breath but we asked for a different room and the found a need one almost immediately regardless of their high season time. It was a better room but still not amazing. The cleaners often forget to give us towels after cleaning but were attentive when asked for the towels. The inclusive buffet was alright. Not a lot of variety mostly the same thing each day (we stayed two weeks) but we open to suggestions). The location of the hotel was pretty great, just behind was a few streets packed with bars, restaurants and cafes and a few retail boutiques. The people of the area are very lovely too. If you use grab there's a lot to do and see in the surrounding areas for practically pennies (so forget taxis). Walking to those places isn't bad either but there always a chance of rain and it's always muggy. Other than that it's a pretty reasonable place to stay.

Zuraidah Ahamid

3/5

21 Oct, 2019

It is an old hotel...but I can see the effort to update and improve ...however the room I got has not update the bathroom. Having said that , the bathroom was clean and satisfactory. Service was good as we accidentally wet the floor from showering and called the housekeeping. They came quite promptly and mopped up the wet floor and replaced the floor mats....breakfast was a saticfactory variety . Not a big spread but good enough. To me this hotel is value for money and fit for purpose.

Claire Bertin

5/5

6 Aug, 2019

Nice Hotel. The rooms are big, the beds comfortable, and I loved the fact that the curtains are very opaque and it remains dark in the room even long after the sun has risen, the sunlight doesn’t wake you up! Breakfast with a lot of different options but the croissants/ pastries are really dry and bad... would be better not to serve them at all. Staff is friendly and hotel is clean.

SASMITA SIMPLE

4/5

9 Jan, 2020

Awesome hospitality and great service but the only drawback I found is that the breakfast buffet is only meant for local people and not international food itinerary so you would be forced to eat which are not cup of tea for you and very limited option for vegans which is really disappointing. Apart from this I loved the shampoo gel provided by the hostel it works amazing on hair to make it look silky and shine moreover the hair drier provided will act as a saviour for ultimate hair styling within a few minutes if you are capable of doing it. It’s a worth for money also I loved the stay.

Afiq “Yang Sinful” Aiman

4/5

26 Oct, 2023

I only went there because of my batch doing Dinner gathering there but i can say that their food catering is really good

Neena Whorrall

3/5

14 Jan, 2018

Zuraidah Ahamid

3/5

21 Oct, 2019

Claire Bertin

5/5

6 Aug, 2019

SASMITA SIMPLE

4/5

9 Jan, 2020

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.