Hotel Santa Lucia

3.9/5(1.25K Reviews) rating

3 Star Hotel locationPin

Santiago, Santiago

1/84

About hotel

Immerse yourself in the bustling heart of Santiago and discover the charm of Hotel Santa Lucia. Conveniently located in Downtown area, this hotel features 70 cozy guestrooms appointed with modern amenities for a comfortable stay. Enjoy the convenience of complimentary Wi-Fi and cable TV in your room, along with a private bathroom equipped with complimentary toiletries and a hairdryer. But don't just take our word for it, explore the nearby attractions all within walking distance. Admire the intricate Basilica de la Merced and catch a performance at the Municipal Theatre of Santiago, both within a 5-minute walk. Take in the breathtaking city views from Santa Lucia Hill, only 0.3 miles away, or stroll through the historic San Francisco Church located 0.4 miles away. After a day of adventure, relax on our tranquil terrace or in the peaceful garden. Stay connected with complimentary Wi-Fi and let our 24-hour reception take care of any requests. For your convenience, we offer laundry facilities and luggage storage. Self-parking is also available for a small fee. Satisfy your hunger with delicious meals at our hotel restaurant and unwind with a drink at the bar/lounge. Start your day off right with a mouthwatering continental breakfast for an additional charge. For guests arriving by air, the Santiago International Airport is just 11.4 miles away, making us a convenient choice for all travelers. Experience the lively atmosphere of Santiago at Hotel Santa Lucia, a prime location for your affordable stay. Enjoy our comfortable accommodations and top-notch amenities, all while being steps away from the Downtown area. Let us enhance your visit to new heights.

Highlights

• Located in Downtown Santiago, walking distance to Basilica de la Merced and Municipal Theatre of Santiago • Within 0.7 km from popular tourist attractions such as Santa Lucia Hill, San Francisco Church, and Plaza de Armas • Comfortable guestrooms with complimentary Wi-Fi, cable TV, and daily housekeeping • Only 18.3 km from Santiago Intl. Airport (SCL) • Terrace and garden with city views, perfect for casual travelers • 24-hour front desk, luggage storage, and laundry facilities for business travelers • On-site restaurant and bar/lounge for convenient dining options • Continental breakfast available for a fee from 7:30 AM to 10:00 AM.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Designated Smoking Areas

Terrace

Concierge desk

Breakfast available

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Designated Smoking Areas

Terrace

Concierge desk

Food & Beverages

Breakfast available

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property..

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹3,828

₹4,825

21% OFF

+ ₹0 taxes / night

Earn 38 Reward Points

Flat ₹546.75 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹3,828

₹4,825

21% OFF

+ ₹0 taxes / night

Update Price

Earn 38 Reward Points

Flat ₹546.75 off included with coupon INTSTAY

Amenities

Location

Santiago, Santiago, 8320000

View on Maps

Ratings & Reviews

3.9/5

1.25K Ratings

Pablo Arenas

1/5

28 Jan, 2024

This is basically a 1 star motel. Room was small. Old. The reception girl hustled me. Told me I needed to pay IVA when I had already pre paid my whole stay. Would not recommend or stay here. I actually left after 10 minutes in the room (5 night booking) and now at the Pullman.

Alex Zverev

5/5

8 Dec, 2023

A good location close to Plaza de Armas. Friendly and helpful staff, who assisted in booking a taxi and getting a food pack replacing breakfast at our early departure.

Jeremy Janes

4/5

27 Jan, 2023

Decent place for the price. Not spotless, but clean enough. Entrance in a sort of mall hall way and an elevator off that hallway to the 4th floor lobby. Never entered a hotel this way so that was interesting but pretty common for the area. The front desk staff were friendly, helpful and efficient. Possibly sketchy area at night, but during the day the entrance hallway opens up onto a positively alive market scene with hundreds of people in a full street market that blanketed the area. Cant beat the location, being only a couple blocks away from Plaza de Armas and Cerro (Hill) de Santa Lucia (which has a storied history and still has castle/fortress buildings peppering the grounds) I personally love climbing the Incan like hewn rocks steps found all over. The hotel entrance is only steps away from one of the main market walking streets. A fruit vendor helped me get my payment right when I tried to pay him too much (ie. 10x when I wasn't moving the decimal place far enough in currency conversions) The vendors we dealt with were all friendly and helpful. Most speak a bit of English and we speak a bit of Spanish so we were able to get along quite well with all. Some kiosks even accept smart phone wallet tap for payment. Secure and easy. Edit: after perusing some other reviews, I should also mention that we had a room facing the street and it was quite noisy. Some early morning yelled conversations (arguments?), dog barking, a bit of traffic (although the street is designated for mostly pedestrian traffic/marketplace). For our family from a residential neighborhood in a small city this added to our experience (my kids love the vibrancy and we aren't too light of sleepers) but for someone just looking for shut eye it could likely be too noisy.

Guillermo Loubriel

4/5

12 Aug, 2019

We went there because a friend and local travel agent recommended it. It was clean with a very good bed. Complimentary breakfast was very good- scrambled eggs, juices, breads, yogurt, cereals, cheeses, hams, coffee, teas, and yogurt. They have a parking option with a parking structure two blocks away. Our room (417, in the 4th floor) was NOT facing the street and it was very quiet. Front desk folks were very courteous. We did extend our stay one day with no problem.

Pablo Arenas

1/5

28 Jan, 2024

Alex Zverev

5/5

8 Dec, 2023

A good location close to Plaza de Armas. Friendly and helpful staff, who assisted in booking a taxi and getting a food pack replacing breakfast at our early departure.

Jeremy Janes

4/5

27 Jan, 2023

Gabriel Chow

2/5

13 Mar, 2023

The room and bathroom are basic. Wifi is unusable in the room. Excellent location. Access to the hotel is on the 4th floor reachable by a lift.

Guillermo Loubriel

4/5

12 Aug, 2019

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.