Hotel Santa Maria Cancun

google-logo3.9/5(584 Reviews)rating3 Star HotellocationPinCancun, Quintana Roo
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    3,8122,044

    About hotel

    Discover the ultimate blend of luxury, convenience, and affordability at Hotel Santa Maria Cancun. Our prime location at Av. López Portillo y Torcasita, sm63, mz22 L-11, QROO77513, Mexico puts you right in the heart of Cancun's lively downtown area, where you can easily access all of the city's top attractions. With 49 fully air-conditioned rooms, each featuring LCD televisions and cable channels, you can relax and unwind in comfort after a day of exploring the vibrant city. And our affordable Hotel Santa Maria Cancun room prices make it the perfect choice for travelers seeking a budget-friendly stay without compromising on quality. Situated within walking distance of the bustling Mercado 23 and the charming Séptimo Día Adventist Church, you'll have easy access to all the best that Cancun has to offer. Take a stroll to Las Palapas Park and immerse yourself in the vibrant local culture, or catch a captivating performance at the nearby Xbalamqué Theater. And history buffs will love visiting the Cristo Rey Church and the Benito Juarez Municipal Building, just a short drive away. For beach lovers and shoppers, Ultramar Ferry Puerto Juárez is only 2.9 km from our doorstep, while the Puerto Cancun Marina Town Center, with its array of shopping and dining options, is just 5.3 km away. And with our convenient location, it's just a quick 15-minute drive to the Cancun International Airport. Take in stunning views of the city from our terrace and garden, or stay connected with complimentary Wi-Fi throughout the hotel. Our 24-hour front desk is at your service to assist with any needs, and we also offer onsite ATM and banking services for your convenience. Plus, our valued guests can take advantage of free parking during their stay. Experience the best of Cancun at Hotel Santa Maria Cancun and make unforgettable memories. Book Hotel Santa Maria Cancun online now and get ready for your dream vacation.
    Highlights
    • Located in Downtown Cancun near Mercado 23 and Séptimo Día Adventist Church • Aparthotel with 49 air-conditioned rooms and LCD TVs • Close to popular attractions like Las Palapas Park and Xbalamqué Theater • Within 0.5-1.7 km from a variety of restaurants and markets • Just 1.7 km from Benito Juarez Municipal Building for business travelers • Only 19.5 km from Cancun Intl. Airport (CUN) • Enjoy a terrace and garden with complimentary Wi-Fi access • 24-hour front desk and onsite ATM/banking services available • Affordable option for both casual and business travelers.
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    Quick Facts

    Check-In
    3:00 PM
    Check-Out
    12:00 PM
    Rooms
    49
    Popular Amenities
    Popular Amenities
      General Amenities

      24-hour front desk

      Vending machines

      On-Site parking

      Designated Smoking Areas

      Terrace

      Concierge desk

      Banking services

      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

      This property accepts credit cards; cash is not accepted.

      Professional property host/manager.

      Gap period enforced between guest stays - 24 hours.

      No alcohol allowed onsite.

      No cribs (infant beds) available.

      No rollaway/extra beds available.

      Essential workers only - NO.

      No alcohol served onsite.

      No elevators.

      Special check-in instructions

      No pets and no service animals are allowed at this property..

      Alcohol is not served or permitted at this property..

      This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

      Pet Policy

      Pets not allowed.

      Service animals not allowed.

      Property Rules
      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Property Rules
        Check-in instructions

        Extra-person charges may apply and vary depending on property policy.

        Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

        Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

        This property accepts credit cards; cash is not accepted.

        Professional property host/manager.

        Gap period enforced between guest stays - 24 hours.

        No alcohol allowed onsite.

        No cribs (infant beds) available.

        No rollaway/extra beds available.

        Essential workers only - NO.

        No alcohol served onsite.

        No elevators.

        Special check-in instructions

        No pets and no service animals are allowed at this property..

        Alcohol is not served or permitted at this property..

        This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

        Pet Policy

        Pets not allowed.

        Service animals not allowed.

        2,044

        3,812

        46% OFF

        + ₹750 taxes / night

        Earn 27 Reward Points

        Select Rooms

        comingsoon

        OPTION 1

        Partial Refundable
        Charges for cancellations done after 09:57 PM, 19 January (local time at the property) - booking amount equivalent to 1 night and taxes.

        2,044

        3,812

        46% OFF

        + ₹750 taxes / night

        Update Price
        Earn 27 Reward Points

        Amenities

        Location
        Supermanzana 63, Cancun, Quintana Roo, 77513

        Ratings & Reviews

        3.9/5

        584 Ratings

        SABAR ALI
        google-logo
        3/5
        19 Jan, 2024

        Very basic hotel. Needs a lot of improvements. They should provide some basic crockery, tourist brousher. remote controls are broken. Cleanliness is good. Staff need to learn English . Location is also a bit far from central city of Cancun

        Read More
        Terry Brown
        google-logo
        1/5
        4 Dec, 2023

        Do NOT stay here. I can not stress how bad this property is maintained. They take tour booking based on false pretenses such as having a fridge and microwave and provide none. Then won't release you from your 30 day booking. Complete garbage hotel that is in its demise and owners are trying to milk every last penny before being condemned.

        Read More
        iFi 4Gen
        google-logo
        1/5
        30 Sep, 2023

        Inconvenient for tourist! far from Tourist area. Rude staff completely ignore english speaking people. English speaking tourist treated like trash. After spending thousands of dollars and in vacation mood, they will ruin both, your money and your mood. The hotel is far from Bus terminal which is the tourist area in downtown. Hotel was mostly empty in my 7 day stay.

        Read More

        3.9/5

        584 Reviews

        SABAR ALI
        google-logo
        3/5
        19 Jan, 2024
        Very basic hotel. Needs a lot of improvements. They should provide some basic crockery, tourist brousher. remote controls are broken. Cleanliness is good. Staff need to learn English . Location is also a bit far from central city of Cancun
        Terry Brown
        google-logo
        1/5
        4 Dec, 2023
        Do NOT stay here. I can not stress how bad this property is maintained. They take tour booking based on false pretenses such as having a fridge and microwave and provide none. Then won't release you from your 30 day booking. Complete garbage hotel that is in its demise and owners are trying to milk every last penny before being condemned.
        iFi 4Gen
        google-logo
        1/5
        30 Sep, 2023
        Inconvenient for tourist! far from Tourist area. Rude staff completely ignore english speaking people. English speaking tourist treated like trash. After spending thousands of dollars and in vacation mood, they will ruin both, your money and your mood. The hotel is far from Bus terminal which is the tourist area in downtown. Hotel was mostly empty in my 7 day stay.
        mattia giunzi
        google-logo
        2/5
        16 Jul, 2023
        The location is alright as it is well connected with the city centre by colectivos. However, the hotel is nowhere near a 3 star hotel. It's more like a 1 star to be honest. The staff are good and helpful however not all of them speak English, so if you don't know Spanish you'll struggle with communication.
        Joshua Gegg
        google-logo
        1/5
        13 Sep, 2023
        I made a reservation online with expedia to pay online and they double charged me by asking for me to pay upon arrival and i am yet to receive a refund. When i called to talk about it and they hung up on me. Horrible customer service and they are crooks.

        All Policies

        All Policies
          Booking Policy
          It is mandatory for all guests to present valid government photo ID’s at the time of check-in.
          The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.
          Extra guests are subject to availability. And it might incur additional charges.
          If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.
          Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.
          Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.
          The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.
          Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.
          Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.
          For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.
          The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.
          If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.
          If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.
          Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.
          Hotel Cancellation Policy
          User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.
          Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.
          User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.
          Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.
          Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.
          If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          In case of no show at the hotel, you'll be charged the entire booking amount.
          If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.
          Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.
          The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.
          Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.
          Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.
          If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.
          Modification and Reschedule Policy
          Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.
          After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.

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          Hotel Santa Maria Cancun Price Start at INR 2044/Night

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          21.171322

          2025-01-21

          2025-01-22

          Quintana Roo
          Quintana Roo
          77513
          MX

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          10

          3.9

          584

          24-hour front desk

          Vending machines

          On-Site parking

          Designated Smoking Areas

          Terrace

          Concierge desk

          Banking services