Hotel Santana

3.8/5(68 Reviews) rating

2 Star Hotel

1/21

About hotel

Nestled in the enchanting city of Pokhara, Hotel Santana is the perfect fusion of opulence and coziness. Our strategic location, just a short drive from the prestigious Phewa Lake, makes us the ideal base for exploring the top attractions of the city. Immerse yourself in the rich cultural heritage and warm hospitality of Nepal while experience affordable luxury at our esteemed establishment. Conveniently located at Baidam Road33700, Nepal, our hotel offers affordable accommodations suitable for a variety of people. Book Hotel Santana Online now to enjoy our affordable Hotel Santana room prices for a tranquil and comfortable stay. Unwind and relax in one of our 13 well-appointed guestrooms, thoughtfully designed to provide you with the utmost luxury and comfort. Each room is equipped with modern amenities such as a state-of-the-art flat-screen TV with satellite programming and complimentary Wi-Fi, keeping you connected and entertained during your visit. Our private bathrooms are equipped with refreshing showers and complimentary toiletries for your convenience. Explore the mesmerizing beauty of Pokhara with our hotel's prime location. Discover the iconic Tal Barahi Temple, Ratna Mandir, and the Pokhara Museum, all just a stone's throw away from our establishment. For a unique experience, take a scenic boat ride on the serene Phewa Lake or visit the World Peace Stupa for breathtaking views of the city. With our prime location near the Pokhara Airport, our hotel is easily accessible for all our guests. After a day of exploring, relax and rejuvenate at our on-site restaurant, offering a wide range of delectable dishes to satisfy all taste buds. Our bar/lounge also offers a variety of refreshing beverages for you to indulge in. We also provide convenient business amenities, including dry cleaning/laundry services, a 24-hour front desk, and luggage storage, for a hassle-free stay. Escape the chaos of city life and immerse yourself in the serene and charming atmosphere of Pokhara at Hotel Santana. Book your stay with us now to experience affordable luxury and create unforgettable memories.

Highlights

• Located in Pokhara, near popular tourist attractions such as Phewa Lake, Tal Barahi Temple, and Pokhara Museum • Within a short drive (less than 2.5km) from Pokhara Airport and the railway station, perfect for both leisure and business travelers • Offers a variety of room options including 13 guestrooms with flat-screen TVs and complimentary Wi-Fi • On-site restaurant and bar/lounge for dining options, as well as room service available during limited hours • Business amenities including dry cleaning/laundry services, 24-hour front desk, and luggage storage • Proximity to Seti River Gorge, World Peace Stupa, Devi's Falls, and Mahendra Cave for outdoor and cultural exploration • Budget-friendly option with free self-parking available • Luxury and boutique options available, catering to all types of travelers • On-site location makes it easy to explore the city and discover all that it has to offer

Quick Facts

Check-In

12:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hiking

Show all Amenities

General Amenities

24-hour front desk

Activities

Hiking

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

No cribs (infant beds) available.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

No cribs (infant beds) available.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹713

₹772

8% OFF

+ ₹164 taxes / night

Earn 8 Reward Points

Select Rooms

Deluxe Room

215 sq.ft (19.97 sq.mt)

Smoking policy – non-smoking available

Shower

Free toiletries

Desk

Room Service

Private bathroom

Housekeeping - daily

See All

OPTION 1

Refundable

₹713

₹772

8% OFF

+ ₹164 taxes / night

Update Price

Earn 8 Reward Points

Amenities

Location

Street 20 Biadam, Pokhara, 33700

View on Maps

Ratings & Reviews

3.8/5

68 Ratings

Rayhanul Islam

1/5

10 Sep, 2023

The room is dirty. There is not even enough space to move inside the room. Toilet is also tinny. One cannot even sit down properly on the toilet seat. They didn’t provide any drinking water, tissue, shampoo, or any basic items that should come with the room. We decided to change the hotel after one night which the owner agreed to. But in the morning, just five minutes before 11 AM the guy came to our room and threatened rudely to leave the hotel by 11 or he will charge us for one more day. However, we were aware that checkout time is at 12. Overall experience is very bad. Beware of the owner when he tries to pick you from Pokhara bus stand.

Daniel Thomas

5/5

28 Apr, 2023

Most comfortable I have found in Nepal! Really nice staff, helpful and attentive. Room was clean and comfortable and price is cheap compared to other places around.

Shenia

1/5

15 May, 2023

Not hot shower and not WiFi..its all lies they tell for you stay at this hotel. very expensive for old and dirty room. very bad hotel and angry stuff that want us all the time to go. I really reccomend you to stay away from this place..

Nihalv Livion

4/5

21 May, 2022

Great location, very close to the lakeside and to the best and most popular restaurants in town (Vegan Way, Little Windows). The room was clean, attached bathroom with hot shower was also nice. Wifi was mostly not working, but i had a Nepalese Simcard so i did not care. They also offer a laundry service which is perfect after hiking. Toilet paper and towels were not included. The price was really cheap, like 7 Dollars for a double room. You can also book taxis, Paragliding and flight tickets here.

Rayhanul Islam

1/5

10 Sep, 2023

Daniel Thomas

5/5

28 Apr, 2023

Most comfortable I have found in Nepal! Really nice staff, helpful and attentive. Room was clean and comfortable and price is cheap compared to other places around.

Shenia

1/5

15 May, 2023

Nihalv Livion

4/5

21 May, 2022

Daniel Villalta

4/5

14 Aug, 2023

A very nice and helpful people at this hotel. Good atmosphere and nice views.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.