Hotel Santika Kelapa Gading

4.4/5(4.48K Reviews) rating

3 Star Hotel locationPin

Jakarta, West Java

Hotel Santika Kelapa Gading banquet_hall

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About hotel

Explore the bustling city of Jakarta while basking in the modern comforts of the CHSE Certified Hotel Santika Kelapa Gading. Located in Jakarta Utara, this hotel offers a convenient location to the city's top attractions, including the renowned Grand Indonesia and the stunning Istiqlal Mosque. Unwind in one of our 150 well-appointed guestrooms, all complete with complimentary high-speed Wi-Fi and cable TV. Indulge in the luxury of our plush beds and relax in your personal bathroom, featuring soft slippers and a hairdryer. For added convenience, each room also includes a digital safe and an electric kettle. Our hotel's prime location also caters to shopping enthusiasts, with easy access to Kelapa Gading Sport Mall, Mal Kelapa Gading, and Mall of Indonesia - perfect for a much-needed shopping spree. For business travelers, we offer a range of amenities including free Wi-Fi and concierge services. But the perks don't end there - our central location also serves as a gateway to thrilling tourist spots such as Jakarta International Equestrian Park, Jakarta International Expo, and the exhilarating Dunia Fantasi. And for hassle-free transportation, the nearest options are Soekarno-Hatta International Airport (CGK) and Halim Perdanakusuma International Airport (HLP). Satisfy your cravings at our in-house restaurant or take advantage of our convenient room service. Stay updated with the latest news with complimentary newspapers in the lobby and enjoy a smooth check-in and check-out experience with our 24-hour front desk and luggage storage services. And for added convenience, take advantage of our complimentary valet parking during your stay. At Hotel Santika Kelapa Gading, we offer a comfortable, convenient, and exceptional stay for all types of travelers. So why wait? Book now and elevate your experience in the vibrant city of Jakarta. Hotel Santika Kelapa Gading - CHSE Certified room prices are highly affordable, suitable for a variety of people. Book Hotel Santika Kelapa Gading - CHSE Certified Online and make the most of your trip to Jakarta. And don't forget, our address is Mahaka Square, Jalan Kelapa Nias Raya Blok HF3, DKI Jakarta14240, Indonesia – making it easier for you to locate us. Experience the beauty of Jakarta with us today.

Highlights

• Convenient location in Jakarta Utara, within 15-minute drive to Grand Indonesia and Kelapa Gading Sport Mall • CHSE certified hotel providing safe and clean accommodations for both casual and business travelers • 150 air-conditioned guestrooms with complimentary WiFi and cable TV • Close proximity to popular attractions such as Taman Mini Indonesia Indah and Istiqlal Mosque • Complimentary concierge services and free valet parking on-site • Choice of dining options, including an on-site restaurant and room service • Easy access to the nearest airports: Soekarno-Hatta Intl. Airport (35.6 km) and Halim Perdanakusuma Intl. Airport (16.3 km) • Nearby shopping options such as Mal Kelapa Gading and Mal Artha Gading Shopping Mall • For sports enthusiasts, Kelapa Gading Sport Mall is conveniently located just 0.1 km away • Ideal for budget-conscious travelers with affordable rates and quality amenities.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

150

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Valet parking

Concierge desk

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Valet parking

Concierge desk

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

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Amenities

Location

Raya Kelapa Nias, Jakarta, West Java, 14240

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Ratings & Reviews

4.4/5

4.48K Ratings

prast

5/5

9 Dec, 2023

Good food, strong indonesian taste. Good service from staff. Clean area. Large parking area, free parking for hotel guest. 1 large ballroom, and 6 meeting room.

Laura Latacia Chiara Lim

5/5

17 Oct, 2023

The only thing I find funny was there was no windows over the room that I got. The food tastes quite bad to be honest, but the lobby, the rooms, and service are okay! The rooms are large, cand clean. The people who work were good and polite! Hotel santika is very trusted. The location is quite hard to see at first, but still okay !

Mathias Kasih

4/5

10 Sep, 2023

The Hotel located in the Mall. Which part of the Mall was renovated and changed into hotel room. (I think it used to be the Kelapa Gading Sport Mall) We were there for wedding invitation. Location is good and some restos are just besides including Yakun Toast.

prast

5/5

9 Dec, 2023

Good food, strong indonesian taste. Good service from staff. Clean area. Large parking area, free parking for hotel guest. 1 large ballroom, and 6 meeting room.

Laura Latacia Chiara Lim

5/5

17 Oct, 2023

Mathias Kasih

4/5

10 Sep, 2023

apeng soedarmo

4/5

18 Aug, 2023

Rooms are great n bad because I don't like rooms without a window which is available here. The room with window has very poor sound proofing from the noise of the traffic. Location is great albeit the mall is close to dead, would be awesome if the rooms were further inside the mall not too close to traffic or properly sound proofed.

Apeng Soedarmo

4/5

18 Aug, 2023

Hotel location, service, quality of hotel n breakfast all great. Problem is the noise of traffic from the rooms with windows is terrible, not to say rooms with out a window.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.