Hotel Santo Domingo

4/5(4.98K Reviews) rating

4 Star Hotel locationPin

Madrid, Community of Madrid

1/99

About hotel

Experience the vibrant charm of Madrid while staying at our 4-star hotel, Hotel Santo Domingo. With an exceptional location in the heart of the city, our hotel provides the perfect blend of convenience, luxury, and style. Immerse yourself in the rich history and culture of Madrid as our unbeatable location allows you to easily visit iconic attractions such as Plaza de España, Lope de Vega Theatre, and Plaza de Callao. Plus, the Sabatini Gardens and Royal Palace of Madrid are just a short stroll away. Our 200 guestrooms are elegantly appointed with modern amenities such as minibars, plasma televisions, and complimentary Wi-Fi. Each room is designed for your comfort and ease, ensuring a luxurious and connected stay. Soak in the vibrant atmosphere of Madrid as you step out and find yourself just a stone's throw away from the legendary Plaza de Santo Domingo and Teatro Rialto. After a day of exploring the city, unwind and rejuvenate at our hotel's recreational facilities, including a nightclub and a seasonal outdoor pool. Stay updated with the latest news using our business center and complimentary newspapers. Families traveling with young children can take advantage of our babysitting services for a stress-free stay. Savor delectable culinary offerings at our in-house restaurant, Sando, serving mouth-watering lunch and dinner options. Quench your thirst with refreshing drinks at our bar or by the poolside. Start your day off right with a hearty buffet breakfast, setting the perfect tone for an adventurous day ahead. At Hotel Santo Domingo, we offer exceptional amenities and a prime location, perfect for both business and leisure travelers. Our goal is to provide you with a comfortable, convenient, and unforgettable stay. Book now and discover the wonders of Madrid. Hotel Santo Domingo room prices are affordable and can accommodate a variety of travelers. Book Hotel Santo Domingo Online and indulge in the vibrant charm of Madrid with us. Conveniently located at San Bernardo 1, Madrid28013, Spain, our hotel is easily accessible for our guests.

Highlights

• Centrally located 4-star hotel with steps away from Plaza de Santo Domingo and Teatro Rialto • Individually decorated guestrooms with minibars and plasma TVs • Complimentary Wi-Fi and digital programming • Nearby attractions include Plaza de España, Gran Via Street, and Royal Palace of Madrid • Just 0.1 km from the nearest major airport • Recreational opportunities include a nightclub and seasonal outdoor pool • Business amenities such as a business center and complimentary newspapers • On-site restaurant and bar/lounge with room service available • Buffet breakfasts served daily for a fee • Suitable for both casual and business travelers.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

200

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Vending machines

Accessible parking

Terrace

Concierge desk

Baby Sitting / Child Services

Nightclub

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Vending machines

Accessible parking

Terrace

Concierge desk

Activities

Baby Sitting / Child Services

Nightclub

Food & Beverages

Breakfast available

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

This property uses solar energy, plus a grey water recycling system.

Safety features at this property include a smoke detector, a security system, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

This property’s equipment fee is charged for use of pool towels.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

No rollaway/extra beds available.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

The seasonal pool will be open from June to September..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

This property uses solar energy, plus a grey water recycling system.

Safety features at this property include a smoke detector, a security system, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

This property’s equipment fee is charged for use of pool towels.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

No rollaway/extra beds available.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

The seasonal pool will be open from June to September..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment, including masks and gloves, will be available to guests.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

₹9,222

₹13,275

31% OFF

+ ₹834 taxes / night

Earn 100 Reward Points

Flat ₹1,436.63 off included with coupon INTSTAY

Select Rooms

Double room PETIT 14 M2 (located in the annex building)

151 sq.ft (14.03 sq.mt)

Smoking policy – non-smoking available

Ironing facilities

Soundproof

Air conditioning

Minibar

Desk

Free toiletries

Safe

Room Service

Blackout Curtains

Housekeeping - daily

Private bath or shower

Private bathroom

Hairdryer

See All

OPTION 1

Partial Refundable

₹9,222

₹13,275

31% OFF

+ ₹834 taxes / night

Update Price

Earn 100 Reward Points

Flat ₹1,436.63 off included with coupon INTSTAY

Amenities

Location

Centro, Madrid, Community of Madrid, 28013

View on Maps

Ratings & Reviews

4/5

4.98K Ratings

Jurelle Mullings

4/5

8 Nov, 2023

Hotel Santo Domingo boasts an excellent location in Madrid, just a short walk from various historical landmarks, parks, shopping centers, and dining options. The rooms are clean, though they may not be as modern as advertised online. The hotel’s comfort level is satisfactory. In comparison to the less-than-warm service we found elsewhere in Madrid, the hotel staff was noticeably more approachable, which was a relief. Despite the overall attitude towards customer service in the city, the hotel was a positive exception. I’d consider staying here again for the convenience and better-than-average interaction with the hotel personnel.

David Shengold

4/5

15 Nov, 2023

Stayed in two different rooms, one quieter and more expansive than the other. The staff were universally friendly and helpful, the breakfast is better than at most hotels with buffets. If you have issues with staircases, ask for instruction on avoiding them-- though the breakfast room virtually requires a few stairs down and up . A good stay!

Danka Perreault

4/5

27 Sep, 2023

I have booked one of the simple rooms and after seeing my room, I had to ask for a change. The first room was smelly, dark, overlooking a tiny outdoor staircase, through with anyone could enter the room thought open window. The second room was much better, amenities were suitable and I liked the decor. However, the walls turned out to be paper thin, I could hear everything what was going on the room next door as well as the toilet flashing in the room above. The location was great, and I enjoyed the roof bar.

Jurelle Mullings

4/5

8 Nov, 2023

David Shengold

4/5

15 Nov, 2023

Danka Perreault

4/5

27 Sep, 2023

Olga Lyons

5/5

11 Oct, 2023

I would give it even more stars. Beautiful, relaxing atmosphere inside, attentive helpful service, clean spacious rooms with state of the art shower. Best breakfast buffet. And in the middle of old Seville minutes from all attractions. We loved our stay here.

Brooke Smith

4/5

24 Oct, 2023

This hotel is in a wonderful walkable location. The service was fantastic with high-quality, helpful English-speaking staff. The breakfast was generous and delicious. The rooms were small, but I think this is pretty typical for the region.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.