Hotel Saya

4.8/5(83 Reviews) rating

3 Star Hotel

1/77

About hotel

Hotel Saya is a luxurious retreat in the heart of Almaty, Kazakhstan, offering discerning travelers a unique blend of modern sophistication and historic charm. Located in the Almaly District, just a 5-minute walk from iconic landmarks such as the Almaty Opera House and Nedelka Park, this hotel stands out as an ideal destination for those seeking a truly unforgettable experience. The architectural elegance and interior design of Hotel Saya are a testament to its commitment to providing guests with a one-of-a-kind stay. The 16 air-conditioned rooms feature lavish furnishings, refrigerators, flat-screen televisions, and complimentary wireless Internet access, ensuring a comfortable and convenient stay for every guest. The bathrooms are equipped with bathtubs or showers, complimentary toiletries, and hair dryers, while amenities such as safes, desks, and phones with free local calls add to the overall convenience. Guests can take advantage of the hotel's sauna, complimentary wireless Internet access, and concierge services, as well as enjoy delicious meals at the on-site restaurant or relax with a drink at the bar/lounge. A complimentary continental breakfast is served daily, setting the tone for a day of exploration and relaxation. The hotel's prime location offers easy access to a variety of attractions, including the Zenkov Cathedral, 28 Panfilov Heroes Memorial Park, and the Lermontov Russian Drama Theatre, making it an ideal base for discovering the rich culture and history of Almaty. Whether you're a leisure traveler looking for a peaceful retreat or a business traveler in need of a productive stay, Hotel Saya caters to all your needs with its world-class amenities and personalized service. From luxurious suites with breathtaking views to spacious rooms that exude comfort and style, every accommodation at Hotel Saya is designed to exceed expectations. The state-of-the-art spa and wellness center offers a range of rejuvenating treatments, while the exquisite dining options celebrate local flavors and international cuisine, ensuring a culinary experience like no other. Guest testimonials rave about the exceptional hospitality and personalized service at Hotel Saya, with many highlighting memorable moments that have left a lasting impression. Whether you're looking to book Hotel Saya online or inquire about room prices, the hotel's address at 135 Furmanov Street, Almaty Province 050000, Kazakhstan, is conveniently located for easy access to all the city has to offer. Discover the magic of Almaty at Hotel Saya, where every moment is crafted to perfection for an unforgettable stay..

Highlights

• Well Situated in Almaty's Almaly District, Hotel Saya is a short 5-minute walk from Almaty Opera House and Nedelka Park. • Explore nearby attractions such as Zenkov Cathedral (0.7 km) and 28 Panfilov Heroes Memorial Park (0.9 km) within walking distance. • Stay in one of the 16 air-conditioned rooms with modern amenities like refrigerators, flat-screen TVs, and complimentary Wi-Fi. • Relax in the bathtub or shower in the ensuite bathroom with complimentary toiletries and hairdryers provided. • Enjoy the convenience of safes, desks, and phones with free local calls in each room. • Immerse yourself in the local culture with attractions like Lermontov Russian Drama Theatre (1.3 km) and Almaty Cathedral (1.4 km) nearby. • Take advantage of the sauna, complimentary Wi-Fi, and concierge services during your stay. • Business amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage for your convenience. • Indulge in delicious meals at the on-site restaurant or grab snacks at the coffee shop/cafe. • Unwind with your favorite drink at the bar/lounge or enjoy a complimentary continental breakfast daily from 8:00 AM to 10:00 AM. • The nearest major airport, Almaty (ALA-Almaty Intl.), is just 17.2 km away for easy access. • Experience a comfortable stay with a range of amenities and attractions at Hotel Saya in Almaty.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Smoke-free property

Accessible parking

Concierge desk

Banking services

Sauna

Coffee/tea

Beauty Shop/Salon

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Smoke-free property

Accessible parking

Concierge desk

Banking services

Sauna

Food & Beverages

Coffee/tea

Services

Beauty Shop/Salon

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Noise-free guestrooms cannot be guaranteed.

Professional property host/manager.

Social distancing measures are in place.

Noise-free rooms not guaranteed.

No elevators.

Special check-in instructions

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself..

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Noise-free guestrooms cannot be guaranteed.

Professional property host/manager.

Social distancing measures are in place.

Noise-free rooms not guaranteed.

No elevators.

Special check-in instructions

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

Calle 25, Almaty, 050000

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Ratings & Reviews

4.8/5

83 Ratings

Julia

5/5

12 Feb, 2023

We loved everything at this hotel and would have loved to stay here another night. But unfortunately they were already booked out! Throughout the warm welcome from Kristina, Magalie and Juli we directly felt like at home. If I could give 6 stars I would do it as the team And the place was actually super! The hotel is around 20 min walk to the center but you also find easily parking in the center for free.

Samer Hamawi

5/5

3 Sep, 2023

Such a great hotel. The staff treats you as if you are part of the family. Would definitely return in the future.

Kristy McCoy

5/5

9 Jan, 2023

Wonderful welcome at this beautiful hotel with large comfortable rooms about a 20 minute walk from the main attractions in Valladolid. Loved the included items in the mini bar and the included parking space. (I did contact them ahead to reserve a space.) My husband thought we'd been upgraded by mistake when he saw how large the room was and that it had a couch and rocking chair. Fantastic wifi.

Andy McMullin

5/5

25 Nov, 2022

We stayed two nights here, and used it as a base for our trips to Chichen Itzá and the Cenotes. We found the rooms big and beds very comfy! Christina and the team were very helpful and friendly with recommendations and organizing the scooter rental. The pool area is really nice to chill out. Only negatives: wifi can be a bit weak and patchy on both the networks they have. Also, though the rooms are great overall, they aren’t very soundproof, so you can hear a lot of commotion on the streets outside sometimes.

Julia

5/5

12 Feb, 2023

Samer Hamawi

5/5

3 Sep, 2023

Such a great hotel. The staff treats you as if you are part of the family. Would definitely return in the future.

Kristy McCoy

5/5

9 Jan, 2023

Andy McMullin

5/5

25 Nov, 2022

Takis Panagiotis

2/5

5 Feb, 2023

For 70 euros a day this hotel is a poor choice. Located away from the center. Not well maintened and very poorly constructed. I choose it mainly because it had a couch, but in reality it was as comfy as a concrete bench. And of course spanish speaking only.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.