Hotel Scala Frankfurt City

3.8/5(473 Reviews) rating

3 Star Hotel locationPin

Frankfurt, Hessen

131

1/131

About hotel

Welcome to Hotel Scala Frankfurt City located in the lively Innenstadt district of Frankfurt. Our hotel is in a prime location and has been awarded a prestigious 3-star rating by Hotelstars Union, ensuring a comfortable and modern stay with all the necessary amenities. Whether you're in town for business or leisure, our hotel is the perfect choice with just a 5-minute drive to Frankfurt Trade Fair and 0.3 miles to the bustling MyZeil shopping center. Step into one of our 45 charming rooms, each uniquely designed to provide you with the utmost comfort and connectivity. Enjoy a well-stocked minibar, state-of-the-art flat-screen TV, and complimentary Wi-Fi, all designed to make your stay enjoyable and connected. After a day of exploring the city, retire to your cozy bed and wake up feeling refreshed for a delicious buffet breakfast, available daily for a nominal fee. Our prime location provides easy access to popular attractions such as Eschenheimer Tower, Museumsufer, and Frankfurt Cathedral, making it the ideal choice for travelers looking to explore the city. If you're arriving by air, the hotel is conveniently located only 13.4 miles from Frankfurt Airport. Experience convenience at its finest during your stay with us. Our complimentary concierge services will enhance your experience, and with our computer station, staying connected and planning your itinerary has never been easier. Our dry cleaning and laundry services further add to the level of convenience and comfort during your stay. At Hotel Scala Frankfurt City, we pride ourselves on our central location, modern amenities, and exceptional service. Let us be your home away from home as you discover the vibrant city of Frankfurt. Book your stay now and take advantage of our affordable Hotel Scala Frankfurt City room prices and book your stay online today. Our address, Schaefergasse 31, HE60313, Germany, makes it easy for guests to find us. Embrace the bursting energy of Frankfurt during your stay with us.

Highlights

• Centrally located in Frankfurt's Innenstadt • Rated 3 star Superior by Hotelstars Union • Close to Frankfurt Trade Fair (5km) and Deutsche Bank Park (10km) • Within walking distance to popular attractions such as MyZeil (0.5km), Eschenheimer Tower (0.5km), and Museumsufer (0.5km) • Individually furnished rooms with minibars and flat-screen TVs • Free Wi-Fi access throughout the hotel • Convenient amenities including concierge services and dry cleaning/laundry services • Business-friendly with a computer station and free newspapers in the lobby • Buffet breakfast available daily (6:30 AM - 10:00 AM) for a fee • Multiple airports within reasonable distance, with Frankfurt Airport being the closest (21.5km)

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Smoke-free property

Concierge desk

Banking services

Breakfast available

Coffee/tea

Beauty Shop/Salon

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Smoke-free property

Concierge desk

Banking services

Food & Beverages

Breakfast available

Coffee/tea

Services

Beauty Shop/Salon

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Cashless payment methods are available for all transactions.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Cashless payment methods are available for all transactions.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

₹4,758

₹6,522

27% OFF

+ ₹425 taxes / night

Earn 51 Reward Points

Flat ₹740.38 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹4,758

₹6,522

27% OFF

+ ₹425 taxes / night

Update Price

Earn 51 Reward Points

Flat ₹740.38 off included with coupon INTSTAY

Amenities

Location

Sch�fergasse, Frankfurt, Hessen, 60313

View on Maps

Ratings & Reviews

3.8/5

473 Ratings

Adam Benfer

5/5

10 Nov, 2023

The location was so ideal! It was easy to walk everywhere and there are lots of things to do in the surrounding area. The hotel staff were all extremely helpful! While the room was a little smaller than I expected, I actually found it to be perfectly sized. It was super clean and well maintained.

Phuong Vo Uyen

3/5

3 Jan, 2024

The service is so not good!The very mild room and good location CANNOT account for the poor service they have here. I don’t even ask for royal treatment, just some standard respect when talking to staying guests would be appreciated. But NO, very bossy, very unsupportive staffs even with simple task like checking room number for breakfast service. Please stay here at your own risk!

Serdar Katmer

5/5

9 Dec, 2023

We stayed for 2 nights. The room was small but clean. The employees were attentive. The hotel was in a very central location. We were able to easily access crowded areas by walking. Free wifi. Thanks

楊菡茹

1/5

12 Sep, 2023

The room is impossible to stay in summertime due to no AC and really poor ventilation for the reason that the windows can’t be fully opened. Also, the hotel is located in a really noisy area, once the window is opened, it’s too noisy to fall asleep. Further, though some of the receptionists are nice, one in the morning is particularly rude and slow in response, which worsen the whole staying experience. Definitely not recommend of staying at all.

Onur

2/5

19 Jan, 2024

I booked a room with a NON-REFUNDABLE rate at this hotel for a meeting that would take place in Frankfurt. Unfortunately, harsh winter weather conditions in my home country led to travel restrictions, with all transportation canceled under a red alert. Despite explaining this to the hotel (after 32 calls), they strictly declined my waiver request and refused a refund for the cancellation. While I acknowledge the non-refundable nature of my booking, the circumstances were beyond my control due to an official government alert because of the weather (i provided them all documentation about the official government decisions and cancellations). I expected more understanding and empathy, especially as colleagues supposed to participate in the same meeting who booked in different hotels received full refunds for similar non-refundable bookings during the same dates because those hotels understood that it is a "force majeure" and due to the weather conditions and official announcements. Besides, I even offered to reschedule my dates so that they dont need to give my money back, but they even declined that as well. While I understand their policy, I believe that "customer-centricity" and "empathy" should be prioritised in this industry. Yes, it was a non-refundable rate, yes, they have the full right to reject my cancellation or rescheduling request, but there is a reason why we are humans but not robots! Anyway, apparently, they are.

Adam Benfer

5/5

10 Nov, 2023

Phuong Vo Uyen

3/5

3 Jan, 2024

Serdar Katmer

5/5

9 Dec, 2023

We stayed for 2 nights. The room was small but clean. The employees were attentive. The hotel was in a very central location. We were able to easily access crowded areas by walking. Free wifi. Thanks

楊菡茹

1/5

12 Sep, 2023

Onur

2/5

19 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.