Hotel Sercotel Ciutat de Montcada

3.9/5(1.41K Reviews)

1/0

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₹4,344

₹7,538

42% OFF

+ ₹509 taxes / night

Earn 48 Reward Points

Flat ₹693.38 off included with coupon INTSTAY

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OPTION 1

Partial Refundable

₹4,344

₹7,538

42% OFF

+ ₹509 taxes / night

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Earn 48 Reward Points

Flat ₹693.38 off included with coupon INTSTAY

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Ratings & Reviews

3.9/5

1.41K Ratings

Aki Yami (Akiofthes4nd)

2/5

17 Sep, 2023

I had read reviews on here thinking it couldn’t be that bad it’s a 4* hotel after all. No I was wrong how it’s a 4* I’m not entirely sure we booked a double room months in advance to our trip here our room was two separate beds and a child’s bed in the corner. It’s very reminiscent of a travel lodge except broken. The bed lamps where falling out the wall, the marble slab in the bathroom was cracked, the fridge didn’t work and the panel cover for the light switch was broken too. The service we received at the front desk was brilliant. The breakfast is appalling for the price. As for the location it’s easy to get to the train station with plenty of shops around but after a couple of days we felt we would have rather have had a hotel closer to Barcelona.

BC Media

5/5

16 Aug, 2023

Great hotel, and in a great location, rooms are really nice, with massive windows, air conditioning which is great too.. And the hotel has a lovely little rooftop pool, which was absolutely amazing, water was warm and fairly clean, but it bleached my new grey shorts to a light green/white!!! and turned my silver wedding ring black!!! so just beware of that.... You have supermarkets, restaurants and other shops very close... Train station 3min walk away, and train into the city takes like 15 or 20min, you can buy a family ticket for 10€ which gives you 8 journeys, 2 people can go twice back and forth to the city on the R3 train, for 10€ that is great value..

Sam Clegg

3/5

12 Aug, 2023

Hotel is very far from Barcelona, 41 mins via train. Nothing in the hotel area, it’s basically on a Spanish council estate. Wouldn’t stay here again because for the price I could have booked a week all inclusive somewhere else. Pool, I’ve had bigger baths. Room was huge, very much like a premier inn to be honest. Windows dirty so can’t really see out of them. Hotel is extremely loud with big groups of young people running round drunk. Staff have been lovely and welcoming, bed very comfy! The hotel is nice if it was closer to Barcelona, we book through love holidays and it’s very misleading on there website. €39 for a taxi from the airport which isn’t bad.

Mitchdabeast _210

4/5

13 Jul, 2023

The hotel is very nice. Room was clean and bathroom was very nice and easy to use, all the staff spoke excellent English and the pool although quite busy it was really nice, the reason for 4 stars is the area around the hotel isn’t great. It’s easy enough to get to and from Barcelona via the train-station nearby but without using the train there isn’t much in the area at all

Denys

1/5

30 May, 2023

mails with the same text. Online check-in and airport transfer. We can assume that this is spam. 2. Terrible breakfast. There is no international standard. A small selection of everything and the saddest thing is that if something ends. Nobody delivers. Breakfast worked until 11. We arrived at 10 o'clock and already the dishes with fruits were empty. The egg is over. They took what was and no one else replenished the buffet. Unacceptable to a 4 star hotel. 3. Why was there only 1 bathrobe and 1 slippers in the deluxe room, although there were 2 of us in the room 4. the table lamp in the standard room did not work, the mini bar was empty, the magnifying mirror was broken, the water in the sink did not drain well 5. some constant problems with the card to enter the room. After 2 uses it stopped working. Constantly had to go to the reception so that they would activate it again 6. We lived on the second floor and suddenly the renovation began in the room on our floor, close enough to ours. The result at 8 am you wake up from the perforator. And it was the end of May

Aki Yami (Akiofthes4nd)

2/5

17 Sep, 2023

BC Media

5/5

16 Aug, 2023

Sam Clegg

3/5

12 Aug, 2023

Mitchdabeast _210

4/5

13 Jul, 2023

Denys

1/5

30 May, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.