Hotel SERHS Del Port

I recently stayed at Sehr's Port Hotel during a team event, and I must say it was a fantastic experience. The rooms were comfortable, and the highlight was definitely the breakfast – it was the best I've had in a long time, with an authentic Spanish touch that made it special. The hotel's perfect location added to the overall positive impression. Highly recommended!

I checked in at 3pm 11/20 ... Everything was OK until I checked out my hotel room 409 at 12pm. Because I was concerned about carrying my documents and allegedly people pocket pick in Spain, i left them safely in the hotel. I left a YELLOW envelope under the bed, so it can be safe because who will go in the room if I don't ask for room service ...right?! right... 11/22 was my check out day ... I was rushing in the morning because I overslept ... and because I was rushing to leave I left them. I did not realize nor did anyone call me from the hotel to give me notice anything was left behind. The fact no one reported this, it is a big red flag. Someone definately has my documents. The envelope carried Three (3) USA social security cards and 3 Birth certificates which is one of my daughters and my two daughters my Social Security card and my 2nd Passport, along with other documents. There is no way the cleaning personnel would of missed it. As per Gennero, who was in the midnight shift to 7am ... stated no one left anything. Another big red flag. He was kind enough to call the room who someone else apparently was already in, which I understand would of caused him trouble with his job. So, It will not go unnoticed. The PROBLEM... when i asked who I can contact regarding these emergencies he said no one .... Generro, ould not provide a contact number or person until I stood my ground and stated, that there was no way there is NO ONE to reach in these cases. Generro, finally gave me the chief OF FRONT desk person Trevor .... no number, no email, no contact information. Now I have to report that someone from the hotel stole my documents and make this a big thing . because it is a crime, it is freud actually. And, if they think they will use my information they are mistaken, Because I am reporting those documents stolen. There is already going be an alert out. THIS HOTEL AND ITS STAFF IS NOT TO BE TRUSTED >>>> there also no surveillance in the floors, so if something happens no one knows anything. extremely unsafe. I will get to the bottom of this. As per Generro, there was an Asian lady cleaning the room. So, there has to be a further investigation. I will be reporting this to la Adjunta de Barcelona & Anywhere else I need to...