Hotel Siena

3/5(35 Reviews) rating

3 Star Hotel locationPin

Tokyo, Tokyo (prefecture)

1/33

About hotel

For travelers seeking an affordable and convenient accommodation option in Tokyo, look no further than Hotel Siena. Located in the lively district of Shinjuku, our hotel is just a short stroll away from popular local attractions such as Shinjuku Isetan and Omoide Yokocho. With its prime location, guests can immerse themselves in the rich culture and vibrant energy of the city. At Hotel Siena, we offer 83 well-equipped guestrooms, each featuring modern amenities and complimentary Wi-Fi. Delight in digital programming or unwind with a hot cup of coffee from the in-room refrigerator and coffee/tea maker. Our central 10 floors also offer a designated smoking area to cater to the preferences of all our guests. For those on business, our hotel provides convenient amenities such as luggage storage and elevators for a hassle-free stay. And when hunger strikes, our on-site grocery/convenience store has you covered. Hotel Siena also boasts a convenient location near two airports – just 45.8 miles from Narita International Airport and 17.4 miles from Haneda Airport. With popular destinations like Shinjuku Gyoen National Garden and Tokyo Toy Museum within walking distance, as well as shopping hotspots like Isetan Department Store and Takashimaya Times Square, Hotel Siena is the perfect starting point for your Tokyo adventure. Immerse yourself in the vibrant atmosphere of Tokyo's Shinjuku district with a stay at Hotel Siena. Our affordable and convenient accommodations make it suitable for a variety of travelers. Book Hotel Siena room prices online now for the ultimate combination of comfort and exploration in this lively city. Our address is 2-22-1 Kabukicho, Tokyo-to160-0021, Japan.

Highlights

• Located in the buzzing Tokyo neighborhood of Shinjuku • Conveniently within a 10-minute walk from popular tourist spots like Shinjuku Isetan and Omoide Yokocho • Comfortable and well-equipped guestrooms with free Wi-Fi and entertainment options • Within 1.2 km from beautiful Shinjuku Gyoen National Garden and 1.8 km from Tokyo Toy Museum • Close to major shopping destinations such as Isetan Department Store Shinjuku and Takashimaya Times Square • Easy access to public transport, with the nearest airport (Narita) 73.8 km away and the nearest railway station (Haneda Airport) at 28 km • A mix of 83 luxury, boutique, and budget guestrooms spread across 10 floors • Offers designated smoking areas, perfect for both leisure and business travelers • Business amenities include luggage storage and an elevator • Guests can grab a quick bite at the on-site grocery/convenience store.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

Lift/ Elevator

Vending machines

Designated Smoking Areas

Beauty Shop/Salon

Show all Amenities

General Amenities

Lift/ Elevator

Vending machines

Designated Smoking Areas

Services

Beauty Shop/Salon

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Unicode Support true.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

The front desk is open daily from 8:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Unicode Support true.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Essential workers only - NO.

Special check-in instructions

We have included all charges provided to us by the property..

The front desk is open daily from 8:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

Kabukich_, Tokyo, Tokyo (prefecture), 160-0021

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Ratings & Reviews

3/5

35 Ratings

chandan tiwari

1/5

21 Oct, 2023

Smelly room,dirty linen and many bed bugs .Had to change the room at 2 am finally .Everything else was same except bed bugs.Horrible stay.Dont ever stay here .

sweety B

3/5

14 Nov, 2023

れあ（れあ）

3/5

12 Dec, 2023

Since it's Kabukicho, I don't think it's safe at night. It's not a place to take children. It was a dirty and smelly city. Since it is a host town, the streets were lively until almost morning. It's convenient as it's about a 10 minute walk from Shinjuku Station. There is a convenience store next door, and since it's a night town, it had a good selection even at night. We were staying with 3 people and there was no extra bed available, so we had to wait in another room until it was ready. Well, that's fine, but I couldn't accept the fact that I was asked to bring the key to the room I was waiting for at the front desk, even though it was a mistake on the hotel's part. Come and get it, I thought. The room was a deluxe twin, so it was spacious and although it was old, it was kept clean.

kuyo Ko

5/5

9 Dec, 2023

The location is a bit of a walk from the station. At night after 9 o'clock than in the early evening, there are more people and crowds around the hotel, and it can be a little scary because black men and bar women are soliciting customers. One thing to note is that the room door or external staircase door automatically locks when opened or closed, so be careful not to leave your key in the room.

chandan tiwari

1/5

21 Oct, 2023

Smelly room,dirty linen and many bed bugs .Had to change the room at 2 am finally .Everything else was same except bed bugs.Horrible stay.Dont ever stay here .

sweety B

3/5

14 Nov, 2023

れあ（れあ）

3/5

12 Dec, 2023

竹内保資

3/5

6 Dec, 2023

I was a little worried after seeing some bad reviews, but it turned out to be ok. However, the soundproofing is poor. Even though it was on the 5th floor, there was a lot of noise from outside. The location is in Kabukicho where there are many host clubs, so it will be irresistible for those who like that kind of club.

kuyo Ko

5/5

9 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.