Hotel Silken Puerta Madrid

4.3/5(2.99K Reviews) rating

4 Star Hotel locationPin

Madrid, Community of Madrid

131

1/131

About hotel

Unleash your inner wanderlust and immerse yourself in the vibrant culture of Madrid at Hotel Silken Puerta Madrid, the ultimate blend of modern luxury and prime location. Tucked away in the coveted San Blas-Canillejas neighborhood and just a short drive from the Adolfo Suarez Madrid-Barajas Airport, our 4-star hotel offers unbeatable access to top attractions like the iconic Santiago Bernabéu Stadium and the world-renowned Prado Museum. Our 194 thoughtfully designed guestrooms are your home away from home, providing ultimate comfort and convenience. Stay connected with complimentary Wi-Fi and indulge in a wide selection of satellite TV channels for your entertainment. Our spacious bathrooms, complete with luxurious toiletries and a bidet, are the perfect place to relax and unwind. And with plush bedding, a personal safe, and a desk in every room, a restful night's sleep is guaranteed. Embark on a sensory adventure as you explore the bustling streets of Madrid, discovering hidden gems and iconic landmarks. Take a leisurely stroll along Calle de Alcalá or witness the electrifying atmosphere of a bullfight at the Las Ventas bullring. Prefer to unwind? Our fitness center is the perfect place to rejuvenate, or simply take in the picturesque views of Madrid from our terrace. And with complimentary Wi-Fi, concierge services, and state-of-the-art wedding facilities, we have everything you need to elevate your stay. Indulge in a delectable dining experience at our on-site restaurant, La Orza, specializing in mouth-watering Mediterranean cuisine. If you're in need of a quick pick-me-up, our cozy café and bar are the perfect spot, or enjoy the convenience of in-room dining during limited hours. And before you start your day, treat yourself to a delicious full breakfast, served weekdays and weekends for a nominal fee. For our business-savvy guests, we offer a fully equipped business center and an impressive 4521 square feet of event space, making us the perfect choice for any occasion. Plus, with exceptional services like dry cleaning/laundry and a 24-hour front desk, we cater to your every need, ensuring a stress-free and comfortable stay. Experience the best of Madrid at Hotel Silken Puerta Madrid. Book now and discover what affordable luxury truly means. With our unbeatable room prices and convenient online booking system, planning your trip has never been easier. Explore the vibrant city of Madrid and make unforgettable memories at Hotel Silken Puerta Madrid, located at Juan Rizi, 5, Madrid 28027, Spain.

Highlights

• 4-star Hotel Silken Puerta Madrid in San Blas-Canillejas neighborhood • 10-minute drive from Cívitas Metropolitan Stadium and Santiago Bernabéu Stadium • 6.3 km from Thyssen-Bornemisza National Museum and 6.7 km from Prado Museum • 194 guestrooms with free Wi-Fi and satellite TV • Mediterranean cuisine restaurant and bar/lounge on site • Fitness center and terrace for recreation • Nearby tourist attractions include Juan Carlos I Park and Las Ventas • Business amenities such as a business center and conference space • Within 2.5 km from Arturo Soria Plaza Shopping Center and Centro Comercial Campo de las Naciones • 7.4 km from Adolfo Suarez Madrid-Barajas Airport • Concierge services and wedding services available • Choice of luxury, boutique, and budget options for both casual and business travelers

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

194

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Vending machines

Accessible parking

Terrace

Concierge desk

Breakfast available

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Vending machines

Accessible parking

Terrace

Concierge desk

Food & Beverages

Breakfast available

Services

Gym

Business

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Parking height restrictions apply.

Cashless transactions are available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Parking height restrictions apply.

Cashless transactions are available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹8,855

₹11,431

23% OFF

+ ₹1,013 taxes / night

Earn 98 Reward Points

Flat ₹1,409.75 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹8,855

₹11,431

23% OFF

+ ₹1,013 taxes / night

Update Price

Earn 98 Reward Points

Flat ₹1,409.75 off included with coupon INTSTAY

Amenities

Location

San Blas Canillejas, Madrid, Community of Madrid, 28027

View on Maps

Ratings & Reviews

4.3/5

2.99K Ratings

Kelvin Chong

4/5

16 Nov, 2023

Location near airport but further away from the town. The period I was staying there, the hotel turned off the air conditioning system. It was a little warm in the night. Can't leave the windows open as it was noisy from all the vehicle movement due to the motorway just next to the hotel.

Beau Von Hoffman

5/5

25 Aug, 2023

Everything about this hotel is absolutely fantastic! I have and will continue to go to this hotel when staying in Madrid as between the design and the rest and the excellent food, there is nothing like this in the world. If your a designer like me and needing an inspirational reboot or decompression after a creative deadline, this is your place! Stay here and let great design do what it is intended to do! Viva Puerta America Hotel!

Dayrame @33 Bella

3/5

15 Nov, 2023

Not impressed with this hotel. It's ok but does not meet my expectations for a 4 star hotel. I would say it's pretty basic and needs some modernizing work and equipment (eg no smart tv, airco outdate). 2 pluses to mention: windows in the rooms actually open and the dinner in the restaurant was absoluetly delicious. Staff is very friendly, even if they mostly speak Spanish.

Melissa

4/5

25 Sep, 2023

The rooms were great except the bidet, which we do not use, kept stinking of the sewer even after they "fixed" it. They also are not fluent in English. The staff were not friendly. It is on the outskirts of Madrid and traveling into the city center is either a long process or an expensive one. Having said that, do take time to explore Salvador as it has some nice restaurants and parks.

Kelvin Chong

4/5

16 Nov, 2023

Beau Von Hoffman

5/5

25 Aug, 2023

Dayrame @33 Bella

3/5

15 Nov, 2023

Melissa

4/5

25 Sep, 2023

Gabriele Ninni

5/5

13 Jan, 2024

Very nice hotel, friendly staff big and clean rooms.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.