Hotel Silver Dew

3.5/5(68 Reviews) rating

3 Star Hotel locationPin

Nuwara Eliya, Nuwara Eliya District

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About hotel

Discover the hidden gem of Nuwara Eliya - Hotel Silver Dew, located at 40 / 12, Unique View Road22200, Sri Lanka. This exquisite guesthouse offers affordable and comfortable accommodations for travellers seeking a peaceful and fulfilling stay. Just a short 15-minute stroll away from the stunning Victoria Park and mesmerizing Lake Gregory, the hotel offers the perfect escape for nature lovers. With 12 well-appointed guestrooms, Hotel Silver Dew caters to every need and provides a harmonious blend of comfort and convenience. Each room is equipped with modern amenities, including refrigerators and flat-screen TVs, and offers complimentary Wi-Fi. The private balconies provide a breathtaking view of the surroundings, ensuring a relaxing stay. The elegant bathrooms are stocked with complimentary toiletries and hair dryers for your convenience. Besides its convenient location, Hotel Silver Dew also offers easy access to popular attractions such as the Nuwara Eliya Golf Club and Assemblies of God Church Nuwara Eliya, both less than 1km away. For adventure enthusiasts, the Galway Forest Reserve and Single Tree Hill are just a short drive from the hotel. After a day of exploring, relax on the terrace or stay connected with the complimentary Wi-Fi. The hotel also offers tour/ticket assistance and barbecue grills for your convenience. Business travellers can take advantage of the complimentary newspapers and laundry services, as well as the 24-hour front desk for any assistance needed. Savour a delectable meal at the hotel's restaurant, serving a variety of local and international dishes. For a more personalized experience, room service is available for limited hours. Guests can start their day off right with a complimentary continental breakfast served every morning. Experience the best stay at Hotel Silver Dew and make unforgettable memories in Nuwara Eliya. Offering affordable accommodations, prime location, and top-notch amenities, this hotel is the perfect choice for all travellers. Book Hotel Silver Dew Online now and immerse yourself in the beauty and charm of this captivating town.

Highlights

• Located in Nuwara Eliya, Hotel Silver Dew is within walking distance from Victoria Park and Lake Gregory • Plenty of nearby attractions including Nuwara Eliya Golf Club, Assemblies of God Church, and Galway Forest Reserve • All 12 guestrooms feature refrigerators, flat-screen TVs, and complimentary WiFi • Private bathrooms with showers, complimentary toiletries, and hair dryers • Terrace with beautiful views, complimentary WiFi, and tour/ticket assistance available • Featured amenities include complimentary newspapers, dry cleaning, and a 24-hour front desk • Airport shuttle and free self-parking for convenience • On-site restaurant with room service and complimentary continental breakfast served daily • Close proximity to popular destinations such as Single Tree Hill, Pedro Tea Factory, and Hakgala Botanic Gardens • Suitable for both casual and business travelers, with a range of luxury, boutique, and budget options available.

Quick Facts

Check-In

12:00 PM

Check-Out

10:30 AM

Rooms

Popular Amenities

24-hour front desk

Newspaper

Designated Smoking Areas

Library

Terrace

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Newspaper

Designated Smoking Areas

Library

Terrace

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

No cribs (infant beds) available.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

No cribs (infant beds) available.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

Nuwara Eliya, Nuwara Eliya District, 22200

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Ratings & Reviews

3.5/5

68 Ratings

Jatila Manage

3/5

17 Apr, 2022

Visited three times. Earlier this place maintained well, food was supplied or they brought them from outside on our request. But now the management is changed and they don't care much about the guests. They don't even give a pleasant welcome when checking in. Rooms are comfortable and the hot water showers are working well, television also there. Blankets, soap and shampoo are provided. No telephones. Can be rated more if they are providing food and be more pleasant on guests.

Iryna Kandrashova

5/5

19 Feb, 2020

The place is wonderful, definitely one of the best places to stay in Nuwara Elia. It’s located on the hill, so you have a stunning view from a room. You can even watch the sunrise laying on your bed. All the necessary places and attractions are at hand, for waterfalls and tea plantations you can ask for a tuk-tuk/car at the reception. The breakfast is tasty and nutritious with a breathtaking view from the windows. The room has all you need, the water is hot and with good pressure. There are tea bags, cups, glasses, plates, kettle in the room. The stuff is extremely friendly and helpful. It’s cool mornings and evenings, but it’s typical for the city itself. Just be sure to take your hoodie and socks. P.S. The previous reviews are bad. As I understand, now there are new owners and they do their best to provide better experience. We stayed at the hotel in February. Unfortunately, I missed the opportunity to write a review via booking.

Niroshika Perera

1/5

15 Sep, 2019

It has a cumbersome route towards the location & parking space is a big issue. Customer service is way below average. Very poorly groomed staff. Also rooms are less spacious. Never get caught to their marketing on "The best view rooms of the hotel" which are priced higher than the rest of the rooms, as there's no good view at all compared to other good hotels in this area. We got caught to this & it was truly disappointing. Food is also bad. There's hardly any chioce for breakfast. Also the fresh milk they offered for morning tea was not fresh liquid milk but milk powder mixed in water with lumps. Worse thing is we were charged an extra 10% as service charge which was not revealed in any site before we made the booking. Heaters which are an essential thing in every room of upcountry hotels, were not available in the room. Finally when we wanted to pay by our debit card & settle the bill they said cards cannot be accepted & had to spend around another 20mints to pay online. Never stay in this place if you are visiting Nuwaraeliya for a good holiday. Not at all worth for the price paid.

Jatila Manage

3/5

17 Apr, 2022

Iryna Kandrashova

5/5

19 Feb, 2020

Niroshika Perera

1/5

15 Sep, 2019

Charana R.M.

5/5

21 Sep, 2022

View from the hotel is good. We went there for lunch and food was quite good. Staff was friendly. Can recommend!

Sushil Bhai

4/5

6 Jun, 2020

As I had commented earlier, the views are fabulous from almost every room...among the best in Nuwara eliya. The warm showers in the bathrooms are great. Beautifully archtected the positioning if this the best in this area of Nuwara eliya... The owners I believe are Medical doctors.... They have a great taste...

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.