Hotel Sorrento

4.4/5(1.07K Reviews) rating

4 Star Hotel locationPin

Seattle, Washington

1/82

About hotel

Indulge in the energy and excitement of downtown Seattle by staying at Hotel Sorrento, a prestigious 4-star hotel perfectly located for you to explore all the city has to offer. Our 76 exquisitely designed guestrooms each feature a plush pillowtop bed, adorned with luxurious Egyptian cotton sheets and cozy down comforters. Modern amenities, including flat-screen TVs and complimentary wired internet access, ensure your comfort and convenience during your stay. But our hotel offers more than just upscale accommodations. Our top-quality amenities will make you never want to leave. Keep in shape at our 24-hour fitness center, take in breathtaking city views from our garden, or pamper yourself with a rejuvenating session at our on-site hair salon. And with our dedicated concierge services, every need will be expertly taken care of. Conveniently located near prominent attractions like Virginia Mason Medical Center, the Frye Art Museum, and Harborview Medical Center, our hotel is the perfect choice for both business and leisure travelers. With major corporate headquarters nearby and popular tourist destinations within walking distance, our prime location provides easy access to all that Seattle has to offer. For business travelers, we have you covered with a 24-hour business center and spacious conference space for meetings and events. And when it's time to refuel, our hotel features a delectable on-site restaurant and two bars/lounges, perfect for a relaxing drink. Book your stay at Hotel Sorrento today and take advantage of our affordable room prices for a truly delightful experience in Seattle. Conveniently located at 900 Madison St, Washington 98104, United States, our hotel is the perfect gateway to the Emerald City. With our unparalleled hospitality and exceptional amenities, you will feel right at home whether you're here for work or play. Don't miss out - reserve your stay now and discover the wonders of Seattle with ease. Remember to book Hotel Sorrento online for the best rates.

Highlights

• Steps away from Virginia Mason Medical Center, minutes from Frye Art Museum • 4-star hotel with 76 individually decorated rooms • Amenities include 24-hour fitness center and concierge services • Within walking distance to Seattle University and Seattle Central Business District • 0.8 km from Washington State Convention Center • Close proximity to top tourist attractions, including 5th Avenue Theater and Paramount Theatre • Easy access to Seattle-Tacoma International Airport (23 km) • Complimentary wired internet access and cable programming in all rooms • On-site restaurant and 2 bars/lounges for dining options • Ideal for both casual and business travelers with a 24-hour business center and event space available.

Quick Facts

Check-In

4:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

Bell staff/porter

Valet parking

Concierge desk

Banking services

Breakfast available

Coffee/tea

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

Bell staff/porter

Valet parking

Concierge desk

Banking services

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Guest accommodation is sealed after cleaning.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

Parking height restrictions apply.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Resort fee: USD 27.56 per accommodation, per night. The resort fee includes: Fitness center access.

In-room bottled water.

In-room coffee.

Fi access (may be limited).

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Safe.

Stay (AHLA - USA) and COVID-19 Guidelines (CDC).

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Only dogs are allowed.

Service animals are allowed.

Maximum number of pets per room 2.

Pets allowed.

Pets allowed (no fees).

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Guest accommodation is sealed after cleaning.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

Parking height restrictions apply.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Resort fee: USD 27.56 per accommodation, per night. The resort fee includes: Fitness center access.

In-room bottled water.

In-room coffee.

Fi access (may be limited).

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment, including masks and gloves, will be available to guests.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Safe.

Stay (AHLA - USA) and COVID-19 Guidelines (CDC).

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Only dogs are allowed.

Service animals are allowed.

Maximum number of pets per room 2.

Pets allowed.

Pets allowed (no fees).

₹19,028

₹26,215

27% OFF

+ ₹2,913 taxes / night

Earn 219 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

Classic Room, 1 Queen Bed

269 sq.ft (24.99 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Soundproof

Air conditioning

Refrigerator

Desk

Free toiletries

Room Service

Blackout Curtains

Coffee machine

Housekeeping - daily

Private bath or shower

Ironing Services/ board

Private bathroom

Hairdryer

See All

OPTION 1

Partial Refundable

₹19,028

₹26,215

27% OFF

+ ₹2,913 taxes / night

Update Price

Earn 219 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Madison St, Seattle, Washington, 98104

View on Maps

Ratings & Reviews

4.4/5

1.07K Ratings

M N

4/5

23 Jan, 2024

Excellent location and such a beautiful building. Historic buildings such as these deserve to be lauded. The fireplace bar and Stella restaurant are wonderful. The bar is dark and cozy and features a live jazz pianist. You feel like you’ve transcended time back to when people spent hours conversing about life and books. Beds were comfortable and we had a coffeemaker, phone, and hair dryer in the room. There is a large fitness center and a desktop computer in the lower lobby. The only reason for the 4 stars is the surprise $25 facility fee upon checkout. It was explained that this is for the fitness center, the coffeemaker etc. Regardless of whether or not you’ve used these services. Better to include that in the cost so when we book online it’s more transparent. This felt a little sneaky.

Julie Larson

5/5

21 Jan, 2024

The front desk staff were so nice and accommodating. Excellent service from the valets. The restaurant was quaint and drinks were great. The location was so convenient for visiting my husband at the hospital. Just a half block away. We also enjoyed burgers from 206 Burger. Delicious!! Our room was just fine and bed and bedding very comfortable. I will definitely stay again. I really appreciated the 24-hour valet service.

Tim Biglow

5/5

27 Jan, 2024

Very comfortable, updated room with plenty of space at a very affordable rate. The Sorrento has a wonderful, boutique, vintage feel and the staff are very helpful, friendly, & professional. The location worked beautifully for me — walking distance to so many cafe’s and friends’ places. I look forward to future stays. Compliments!

Pamela Sampel, OblSB

5/5

22 Jan, 2024

I love staying at the Sorrento for my forays into Seattle. Conveniently located (central), boutique charm, and the rooms are super comfortable. Plus the staff is very friendly and helpful. And the food is incredible—some of the best I’ve ever had in a hotel. Fresh, tasty, and unique. I love my experiences at the Sorrento and highly recommend it as a place to stay.

Garry

5/5

23 Dec, 2023

Can't say enough good things about the Sorrento. This is a beautiful luxury hotel that is stunning from the minute you walk in the front door.. Beautifully maintained wood furnishing with just a simple classy feeling. Rooms are big and roomy with all the small extras that make it a wonderful stay. Front desk staff is extremely professional and helpful. I would have rated Service 5 stars except we had a very unusual bad experience with one of the employees that I am sure has been corrected. When we want to stay in Seattle in a classy hotel, the Sorrento is always our first choice.

M N

4/5

23 Jan, 2024

Julie Larson

5/5

21 Jan, 2024

Tim Biglow

5/5

27 Jan, 2024

Pamela Sampel, OblSB

5/5

22 Jan, 2024

Garry

5/5

23 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.