Hotel Suites La Roca

google-logo3.9/5(264 Reviews)rating2 Star HotellocationPinCancun, Quintana Roo
Facade 1
Room 2
count179
    2,7522,523

    About hotel

    Welcome to the Hotel Suites La Roca, perfectly situated in the vibrant heart of downtown Cancun. Our central location offers easy access to popular destinations such as Mercado 23 and Séptimo Día Adventist Church, just a 15-minute walk away. For even more excitement, La Isla Shopping Mall is only 9.7 miles away, and Norte Beach can be reached in 10.3 miles by car. Our 18 comfortable rooms are thoughtfully designed to cater to your every need. Each room is equipped with a convenient kitchenette featuring a fridge and stovetop for those in need of a longer stay. Need to unwind? Relax with a 55-inch flat-screen TV and complimentary Wi-Fi. And rest assured, our dedicated housekeeping team will keep your space impeccably clean and tidy. Immerse yourself in the rich Mexican culture with an array of attractions within walking distance. Enjoy a captivating show at the Xbalamqué Theater, take a leisurely stroll at Las Palapas Park, or shop til' you drop at the vibrant Mercado Ki Huic. Admire the stunning architecture of Cristo Rey Church and Benito Juarez Municipal Building. For a touch of excitement, try your luck at PlayCity Casino or take a stroll to Ceviche Square. After a full day of activities, rejuvenate yourself by lounging by our inviting outdoor pool or savoring cocktails on our rooftop terrace with breathtaking views. Stay connected with our complimentary Wi-Fi, and take advantage of our concierge services for any assistance you may require. For business travelers, we offer express check-in and check-out services, as well as a 24-hour front desk. Onsite parking is also available for your convenience. Experience the best of Cancun with our prime location and modern amenities at Hotel Suites La Roca. The nearest major airport, Cancun Intl. Airport (CUN), is just a short 19.5 km away. Book Hotel Suites La Roca online now and enjoy all that Cancun has to offer. Our address is 66 López Portillo Manzana 03 Lote 42, QROO77510, Mexico. Experience the ultimate in luxury accommodations at affordable Hotel Suites La Roca room prices. Book your stay with us today!
    Highlights
    • Conveniently located in the heart of Downtown Cancun, just a short walk from Mercado 23 and Séptimo Día Adventist Church • Air-conditioned rooms with kitchenettes, perfect for both casual and business travelers • 55-inch flat-screen TVs with digital programming and free WiFi for entertainment and staying connected • Close proximity to popular tourist attractions like Market 28, PlayCity Casino, and Puerto Cancun Golf Course • Only 19.5 km from Cancun International Airport and 2.7 km from Cancun's main railway station • Wide range of amenities including an outdoor pool, rooftop terrace, and concierge services • Express check-in and check-out, as well as a 24-hour front desk for convenience • Suitable for all budgets with options ranging from luxury to boutique to budget hotels.
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    Quick Facts

    Check-In
    3:00 PM
    Check-Out
    12:00 PM
    Rooms
    18
    Popular Amenities
    Popular Amenities
      General Amenities

      24-hour front desk

      Smoke-free property

      On-Site parking

      Terrace

      Concierge desk

      Services

      Airport shuttle service

      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

      The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

      This property accepts credit cards, debit cards, and cash.

      Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

      Host has not indicated whether there is a smoke detector on the property.

      This property is professionally cleaned.

      Professional property host/manager.

      No cribs (infant beds) available.

      No rollaway/extra beds available.

      Property uses a professional cleaning service.

      Parking height restrictions apply.

      Essential workers only - NO.

      No elevators.

      Special check-in instructions

      Only registered guests are allowed in the guestrooms..

      No pets and no service animals are allowed at this property..

      Parking height restrictions apply..

      The property is professionally cleaned.

      Front desk staff will greet guests on arrival.

      Pet Policy

      Pets not allowed.

      Service animals not allowed.

      Property Rules
      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Property Rules
        Check-in instructions

        Extra-person charges may apply and vary depending on property policy.

        Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

        Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

        The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

        This property accepts credit cards, debit cards, and cash.

        Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

        Host has not indicated whether there is a smoke detector on the property.

        This property is professionally cleaned.

        Professional property host/manager.

        No cribs (infant beds) available.

        No rollaway/extra beds available.

        Property uses a professional cleaning service.

        Parking height restrictions apply.

        Essential workers only - NO.

        No elevators.

        Special check-in instructions

        Only registered guests are allowed in the guestrooms..

        No pets and no service animals are allowed at this property..

        Parking height restrictions apply..

        The property is professionally cleaned.

        Front desk staff will greet guests on arrival.

        Pet Policy

        Pets not allowed.

        Service animals not allowed.

        2,523

        2,752

        8% OFF

        + ₹821 taxes / night

        Earn 33 Reward Points

        Select Rooms

        comingsoon

        OPTION 1

        Partial Refundable
        Fully refundable for cancellations done before 11:59 PM, 19 January (local time at the property). Charges for cancellations done after 11:59 PM, 19 January (local time at the property) - booking amount equivalent to 1 night and taxes.

        2,523

        2,752

        8% OFF

        + ₹821 taxes / night

        Update Price
        Earn 33 Reward Points

        Amenities

        Location
        Supermanzana 66, Cancun, Quintana Roo, 77510

        Ratings & Reviews

        3.9/5

        264 Ratings

        Кочевники XXI века
        google-logo
        1/5
        13 Jan, 2023

        On the night of December 27, 2022, at 1 a.m., the door to our room 4 was quietly opened with a key and they tried to enter. I jumped out of bed and locked the door. My child woke up from the noise and screamed in hysterics. The wife did not sleep and saw everything. Having quickly dressed, I ran downstairs (our room is on the second floor, room 4). Downstairs, at the reception, sat a porter and a security guard. I explained to them that there was an attempt to break into my room for the purpose of robbery or something else. They did not speak English (or pretended not to understand), they began to explain something to me in Spanish (trying to confuse me). I turned on the translator and explained everything to them, demanding to show me the recording from the video camera. The receptionist said that the cameras were not working (but when we checked in, we saw that the cameras were working on the monitor at the reception). I threatened to call the police. I saw that they stand and lie to me. The receptionist thought and said that she heard someone screaming (this is my daughter from fear - They could at least get up and see what was happening). I did not go to bed again, I blocked the door with a table and a chair. In the morning we quickly packed our things and left this hotel. Be careful. This is not the first attempt to break into a room in this hotel (there is a review on booking). It's not safe here! The staff has spare keys and incomprehensible intentions. Vacation ruined.

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        TONYA VERA
        google-logo
        5/5
        4 Jan, 2022

        Excellent staff very helpful beds comfortable but could use updating along with faucets water sprayed everywhere ( vinagre in a baggy over night takes away calcium build up)has refrigerators and a small hot plate dishes silverware. Hot showers good pressure 😁roof top nice but pool needs steps to get in and out. Good service would stay again

        Read More
        Krisna Jaiswal
        google-logo
        1/5
        6 Jan, 2023

        They denied entry while we did booking and everything confirmed but when we reach there they said they are full and no rooms available poor management

        Read More

        3.9/5

        264 Reviews

        Кочевники XXI века
        google-logo
        1/5
        13 Jan, 2023
        On the night of December 27, 2022, at 1 a.m., the door to our room 4 was quietly opened with a key and they tried to enter. I jumped out of bed and locked the door. My child woke up from the noise and screamed in hysterics. The wife did not sleep and saw everything. Having quickly dressed, I ran downstairs (our room is on the second floor, room 4). Downstairs, at the reception, sat a porter and a security guard. I explained to them that there was an attempt to break into my room for the purpose of robbery or something else. They did not speak English (or pretended not to understand), they began to explain something to me in Spanish (trying to confuse me). I turned on the translator and explained everything to them, demanding to show me the recording from the video camera. The receptionist said that the cameras were not working (but when we checked in, we saw that the cameras were working on the monitor at the reception). I threatened to call the police. I saw that they stand and lie to me. The receptionist thought and said that she heard someone screaming (this is my daughter from fear - They could at least get up and see what was happening). I did not go to bed again, I blocked the door with a table and a chair. In the morning we quickly packed our things and left this hotel. Be careful. This is not the first attempt to break into a room in this hotel (there is a review on booking). It's not safe here! The staff has spare keys and incomprehensible intentions. Vacation ruined.
        TONYA VERA
        google-logo
        5/5
        4 Jan, 2022
        Excellent staff very helpful beds comfortable but could use updating along with faucets water sprayed everywhere ( vinagre in a baggy over night takes away calcium build up)has refrigerators and a small hot plate dishes silverware. Hot showers good pressure 😁roof top nice but pool needs steps to get in and out. Good service would stay again
        Krisna Jaiswal
        google-logo
        1/5
        6 Jan, 2023
        They denied entry while we did booking and everything confirmed but when we reach there they said they are full and no rooms available poor management
        Shane Hayes
        google-logo
        1/5
        31 Dec, 2021
        Horrible place & management! I reserved a room and got an email confirmation, but when I arrived they told me they overbooked and didn’t have a spot for me. They said there’s nothing they could do and I had to figure out another place to stay. Attached is a screenshot of the message they sent me which claims they stated they didn’t have room. But it doesn’t say this and looks like their message was translated wrong.
        Marrem op reis
        google-logo
        1/5
        29 Jan, 2020
        They overbook the hotel. We had made a reservation three weeks in advance and got a confirmation that everything was okay. When we arrived at the hotel at 9 pm after a 13 hour flight we were told that our room was overbooked as well as three other rooms. On the website of Booking rooms were still available. Unreliable people. Take care when booking this hotel

        All Policies

        All Policies
          Booking Policy
          It is mandatory for all guests to present valid government photo ID’s at the time of check-in.
          The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.
          Extra guests are subject to availability. And it might incur additional charges.
          If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.
          Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.
          Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.
          The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.
          Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.
          Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.
          For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.
          The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.
          If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.
          If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.
          Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.
          Hotel Cancellation Policy
          User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.
          Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.
          User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.
          Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.
          Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.
          If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          In case of no show at the hotel, you'll be charged the entire booking amount.
          If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.
          Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.
          The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.
          Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.
          Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.
          If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.
          Modification and Reschedule Policy
          Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.
          After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.

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          Hotel Suites La Roca Price Start at INR 2523/Night

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          21.172003

          2025-01-21

          2025-01-22

          Quintana Roo
          Quintana Roo
          77510
          MX

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          10

          3.9

          264

          24-hour front desk

          Smoke-free property

          On-Site parking

          Terrace

          Concierge desk

          Airport shuttle service