Hotel The Celestine Ginza

4.4/5(558 Reviews) rating

4 Star Hotel locationPin

Tokyo, Tokyo (prefecture)

Hotel The Celestine Ginza exterior_detail

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About hotel

Experience the ultimate in luxury and indulgence at our superb 4-star hotel, located in the heart of Tokyo's fast-paced metropolis. Centrally situated, Hotel The Celestine Ginza can be reached within a short 5-minute drive to some of the city's top attractions, including the iconic Tokyo Tower and the majestic Tokyo Imperial Palace. Whether you're traveling for work or pleasure, our hotel provides affordable accommodations suitable for a diverse range of people, with Hotel The Celestine Ginza room prices that won't break the bank. Book Hotel The Celestine Ginza Online now and make your stay an unforgettable one. Featuring 104 beautifully designed and well-equipped guestrooms, our hotel offers a variety of options to cater to your ultimate convenience. Step into your room and be greeted by modern amenities, such as a flat-screen TV, complimentary high-speed Wi-Fi and wired internet, a refrigerator, and a luxurious private bathroom complete with complimentary toiletries. Wake up to stunning views of the city or indulge in a relaxing soak in the separate bathtubs and showers. Our dedicated housekeeping team ensures that your stay is always comfortable and stress-free. Nestled in the lively and vibrant neighborhood of Ginza, our hotel serves as the perfect base for you to discover all that Tokyo has to offer. Take a leisurely stroll through the picturesque Hibiya Park, shop until you drop at the chic and upscale Ginza Six, or catch a show at the renowned Kabuki-za Theatre. For those yearning to experience authentic Japanese culture, the Tokyo Takarazuka Theatre and the breathtaking Hamarikyu Gardens are only a short walk away. With our prime location, everything is within easy reach. Our hotel is also well-equipped for business travelers, offering complimentary Wi-Fi throughout the premises, dry cleaning and laundry services, and a 24-hour front desk at your disposal. Self-parking is also available at a nominal fee. Indulge your taste buds at our on-site restaurant, GINZA CASITA. Savor delectable dishes and refreshing drinks in a chic and elegant atmosphere. After a busy day of exploring Tokyo's dynamic city scene, unwind with a drink at the stylish bar/lounge. Don't miss out on our delicious cooked-to-order breakfast, available every day from 6:30 AM to noon. Conveniently located near Haneda Airport and major transportation hubs, Hotel The Celestine Ginza is the perfect choice for a comfortable and hassle-free stay in Tokyo. Immerse yourself in the best of Japanese hospitality at our hotel and make your trip an extraordinary one. The hotel address is 8-4-22 Ginza, Chuo-ku, Tokyo104-0061, Japan, making it easily accessible for our guests. Book Hotel The Celestine Ginza Online now for an affordable and memorable experience.

Highlights

• Centrally located in Tokyo's trendy Ginza neighborhood • Just a 5-minute drive from iconic attractions like Tokyo Tower and the Imperial Palace • Easy access to major transportation hubs - less than 20km from Haneda Airport and 1km from Tokyo Station • Range of room options to suit all travelers - from luxurious suites to affordable budget rooms • Modern amenities, including complimentary Wi-Fi and wired internet, in all 104 guestrooms • Spacious bathrooms with separate bathtubs and showers, and complimentary toiletries and hair dryers • Walking distance to popular tourist spots like Hibiya Park, Ginza Six, and Hamarikyu Gardens • On-site bar and restaurant offering delicious meals and drinks, including a cooked-to-order breakfast • Additional conveniences, such as concierge services, dry cleaning/laundry, and self parking (subject to charges) • Perfect for both casual tourists and business travelers seeking a convenient and comfortable stay.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

104

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Bell staff/porter

Designated Smoking Areas

Concierge desk

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Bell staff/porter

Designated Smoking Areas

Concierge desk

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

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Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests with Room Only rate plans must book breakfast by 9 PM to receive breakfast the next morning.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support false.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

₹27,504

₹39,604

31% OFF

+ ₹2,899 taxes / night

Earn 304 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹27,504

₹39,604

31% OFF

+ ₹2,899 taxes / night

Update Price

Earn 304 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Ginza, Tokyo, Tokyo (prefecture), 104-0061

View on Maps

Ratings & Reviews

4.4/5

558 Ratings

Shaina Daniels

3/5

2 Nov, 2023

For the price I expected much more from this hotel. We got to the hotel maybe 30 minutes before check in and they allowed us to check in early which was nice. The room was lacking. The cleanliness was not the best. When we opened the door to the room, we were hit in the face with an overwhelming terrible smell. It smelled like an armpit or like somebody had spilled their bowl of curry all over and then it never got properly cleaned up. The smell was very strong and I cannot understate this. I immediately pulled out my phone and started searching reviews for this same issue and sure enough there are multiple reviews citing this problem. I'm not sure how I missed them while researching. Thankfully in another review I read that there is a small latch on the bottom of each window that when open lets air into the room. For our first couple days in the room we had the latch open the entire time and by the third day it started to smell a bit better after being aired out. This issue alone makes it that I would never ever recommend this hotel or stay there again. Other than the smell, the floors were not sufficiently cleaned. There were small crumbs and things that were visible. We also found a spider crawling on our luggage. The bathroom was small and the toilet was the worst toilet we had had at a hotel during our 2 weeks in Japan. The shower pressure wasn't good and the sprayers needed a cleaning as the water was shooting in multiple directions it wasn't supposed to because of likely buildup in the nozzle. It was also very noisy at nighttime. The good things: the location was great and so close to the train station. Tons of shopping nearby and nice restaurants. Overall I was disappointed that for a hotel at this price and with a great star rating had so much wrong with it. There are plenty of hotels to stay at in Tokyo. Don't choose this one.

Clare

4/5

28 Jan, 2024

The location is very strategic and is only 7 minutes walk to central Ginza. Would definitely stay here if you want to do shopping. The room is clean and modern. It is quite small though, we didn’t have enough space to open our suitcases. Staff are friendly and helpful!

Charles Chow

5/5

30 Jan, 2024

Quite a grand yet small hotel in ginza. Room is well equiped and decorated. Digital control of the room is quite impressive. The breakfast at the top of the building was the best meal in my trip.

Rusnita Saleh

4/5

6 Jan, 2024

I love staying here. It is close to Ginza six and it's in the shopping area. The train station is just right on the corner. The breakfast has limited choices but is outstanding. Just one thing I hate, each room has people odors. They should have had a room cleaner machine. I tried to spray the room, but still it did not work. So I have to open the door for a while to make it go. The cupboard also stinks. The toilet stinks when you flush. This place is also expensive, maybe because of its location.

James kh

3/5

10 Jan, 2024

Pros: - Great location - Sufficient space for its price - Staff were mannerful (Some were rude!) - The in-room Nespresso machine Cons: I came one day late to join my girlfriend and her family. As i arrived alone to check in, I was greated with one of the receptionist who treated me rudely as the room booking was not under my name but under my girlfriends'. Despite my gf already informing them I would arrive that day, they were very condenscending towards me. And didnt try to resolve the issue but just persisted being rude. As I entered my room, there was a very bad odor coming out of the carpet, the room smelled very fishy like weeks old of foot odor/ armpit odor. While l was writing this review I noticed I was not the only one who had this issue. The bathroom shower head had some build up mold so the water would just spray in all directions. And during nighttime, there were plenty of rats on the sidewalk of the hotel which isnt necessarily their fault but it was not a comfortable experience. Overall, for the price I would expect much more from the service and cleanliness of this hotel. I would not reccomend anyone to come stay here as there are plenty of better options for the price. I hope the hotel would make a change soon...

Shaina Daniels

3/5

2 Nov, 2023

Clare

4/5

28 Jan, 2024

Charles Chow

5/5

30 Jan, 2024

Quite a grand yet small hotel in ginza. Room is well equiped and decorated. Digital control of the room is quite impressive. The breakfast at the top of the building was the best meal in my trip.

Rusnita Saleh

4/5

6 Jan, 2024

James kh

3/5

10 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.