HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa

4.6/5(513 Reviews) rating

5 Star Hotel locationPin

Kyoto, Kyoto (prefecture)

HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa exterior_detail

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About hotel

Experience the epitome of luxury and sophistication at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa, located at 284 Nijoaburanokojicho, Aburanokoji St., Nijo-Sagaru, Nakagyo-ku, Kyoto604 0051, Japan. Our prime location in the heart of Kyoto offers easy access to popular tourist destinations while our impeccable hospitality and exceptional facilities provide a lavish and unforgettable stay. Unwind in one of our 161 lavishly designed guestrooms, each equipped with modern amenities including minibars, espresso makers, and complimentary WiFi. Relax in front of the 55-inch flat-screen TV with digital programming or indulge in the opulent private bathrooms, complete with rainfall showerheads and complimentary toiletries. Comfort and elegance await you in every room. Immerse yourself in the rich culture and history of Kyoto with our prime location. Explore the grandeur of Nijō Castle and Kyoto Imperial Palace, or immerse yourself in the vibrant atmosphere of Nishiki Market. Take a leisurely stroll down Sanjo Street, known for its charming shops and restaurants, or embrace your love for manga at Kyoto International Manga Museum. After a day of adventure, rejuvenate your senses at our full-service spa, offering a variety of massages and body treatments. Stay connected with our complimentary WiFi and let our concierge assist you in planning the perfect itinerary. For business travelers, we offer express check-out and laundry services for a seamless stay at our luxury hotel. Indulge in exquisite French cuisine at our on-site restaurant or relax with a drink at our bar/lounge. Start your day with a delightful full breakfast, prepared thoughtfully for our guests. Convenient onsite parking is also available for ease of access. Book HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa online now to experience unparalleled luxury and comfort in this historic city.

Highlights

• Luxury accommodation in the heart of Kyoto at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa • 161 well-appointed guestrooms with modern amenities such as minibars and free WiFi • Conveniently located within a 5-minute drive from Nijō Castle and Kyoto Imperial Palace • Easy access to top tourist attractions like Nishiki Market and National Museum of Modern Art, Kyoto • Perfect for both casual and business travelers • 3 on-site restaurants offering French cuisine and a bar/lounge for unwinding after a busy day • Full-service spa with massage and body treatments for ultimate relaxation • Complimentary WiFi and concierge services available • Close proximity to Kyoto International Manga Museum and Mikane Shrine • Easily accessible from Itami Airport (50.9km) and the nearest railway station is just 1.7km away

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

160

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Accessible parking

On-Site parking

Valet parking

Concierge desk

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Accessible parking

On-Site parking

Valet parking

Concierge desk

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve onsite parking.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

Hot springs access available from 7:00 AM to 10:30 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. This property's Thermal Spring Spa will be closed on January 10, 2024 due to maintenance. Other spa facilities will remain open during this time.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve onsite parking.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

Hot springs access available from 7:00 AM to 10:30 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment, including masks and gloves, will be available to guests.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

₹1,07,767

₹1,16,641

8% OFF

+ ₹30,014 taxes / night

Earn 1377 Reward Points

Select Rooms

OPTION 1

Refundable

₹1,07,767

₹1,16,641

8% OFF

+ ₹30,014 taxes / night

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Earn 1377 Reward Points

Amenities

Location

Nijo Sagaru, Kyoto, Kyoto (prefecture), 604 0051

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Ratings & Reviews

4.6/5

513 Ratings

Max Sosland

5/5

19 Jan, 2024

This hotel is absolutely stunning and the service is impeccable. The rooms are very comfortable and large, we stayed in a Garden View room which had a beautiful view of the courtyard. My girlfriend and I celebrated our 2 year anniversary here, and Patricia at the concierge desk did an absolutely incredible job making our stay special. She helped me organize flowers and a special setup to the room to surprise my girlfriend. Additionally, she helped us set up multiple meal reservations at restaurants for our weekend in Kyoto! Even the smallest restaurants require reservations, so we really leaned on her to help us. I keep Kosher so communicating dietary restrictions is very difficult since I don’t know the language. Our sushi Omakase lunch didn’t fully understand and made a couple mistakes, but when we revisited with Patricia she called our dinner reservation to ensure they understood and we proceeded to have our absolute favorite meal of our Japan trip. She is one of the reasons we would stay at this hotel again! The one downside of this hotel is the location. It is not the most conveniently located to bus and train stations, so commutes to the different tourist spots took a lot of time. There are some really good restaurants in the area, however if you are trying to explore the expanse of the city, it can be difficult from this location.

3/5

5 Jan, 2024

The place is beautiful and made of beautiful materials, the bed and bedding is super comfortable, the rooms are large, and the staff are very nice. The turndown service was amazing - they were thoughtful and detailed and remembered preferences (like I like iced coffee and made sure I had ice in the room). I was most impressed with the maid/turndown service crew! They made me feel catered too. However, it is lacking in common sense to cater to travelers. It is farther (35m bus to center) so it will be difficult without sacrificing a lot of time to go in and out throughout the day. Considering many travelers leave early to see sights without hordes of tourist you would expect them to open breakfast earlier than 7am (they do give you boxed breakfast upon request but most hotels open breakfast at least by 6 or 630a). They also only allow children in the springs from 10a-4p which means you have to give up part of your day of exploration to use it with a child (even though it is not busy at night). We booked this place because of the reviews but wished we booked closer to the main areas unless you plan to stay in Kyoto for more than a few days you won’t have time to use many of the amenities (there is only breakfast and the springs, no club floor).

Paul Lee

5/5

24 Aug, 2023

Incredibly special experience the moment you pull into the hotel. Modern, clean vibes with graceful traditional touches and unmistakable Japanese elegance - the atmosphere and design choices throughout the hotel seemed very thoughtful and made my time there feel unique and actually luxurious. Comfortable beds, beautiful views, and luxuriously appointed bathrooms. A true 5-star experience! Service was excellent and respectful, with a comfortable check-in process (during which they provided a much appreciated welcome tea and sweets). The breakfast was quite nice, and we enjoyed a delightful afternoon tea service as well. The public bath in the basement was interesting - the atmosphere was a little dark, and I feel like the modern vibe they were going for went a little too far towards cold/sterile/mechanical rather than being warm/relaxing/inviting, as typically expected in a spa. They provide lockers and a bathing suit if needed, with plenty of towels and water bottles in the locker room and the actual co-ed bath area. The bath area itself was fine, being basically just one large pool, though it would’ve been nice to have a section with hotter and/or cooler water, since the whole bath/pool was all just moderately warm. Still, the entire experience here was truly special and memorable, and I would absolutely not hesitate to return or recommend this to anyone looking for a luxurious, boutique-y feeling hotel that you likely can’t find anywhere else! This set a new bar for a 5-star hotel experience.

Matthew Robillard

5/5

5 Oct, 2023

My wife and I spent two weeks in Japan and enjoyed our time in Kyoto with a stay at Hotel The Mitsui. The hotel was absolutely beautiful, especially the large garden courtyard. The restaurants were both wonderful with one hosting a chefs tasting menu and the other offering an Italian style menu. The tasting menu was delicious, and although we did not have the Italian restaurant for any meals, the breakfast was great and offered both a Japanese and western style buffet. The staff were all fantastic, and the majority even spoke English well which was very helpful. They were very helpful with recommendations as well as calling taxi for us, as the hotel is a short taxi ride from many destinations. We rented the private onsen for 1 hour and thoroughly enjoyed the space, which included some lovely snacks and drinks as well. Overall, highly recommend this hotel for a luxury stay in Kyoto, Japan!

Leanne Silvernail

5/5

22 Oct, 2023

A stunning example of the incredible dedication to excellence the talented people of this region dedicate their lives to. Not only was our stay here magnificent, the region and people of Kyoto made our stay one to remember. Every inch of this property, new and old, feels cohesive and very intricately chosen. Our room was beyond comfortable with a new treat placed bedside every evening (I am still obsessed with the Matcha Lip balm). Every thoughtful touch was very much appreciated including the books on the shelves, robes, slippers, full closet with hangers, toiletries and the incredible in room bar. We were lucky enough to be here for Sakura season and the grounds were stunning. I can not get over the incredible attention to detail, the friendly staff and accommodations. I will absolutely be returning as soon as I possibly can. Thank you.

Max Sosland

5/5

19 Jan, 2024

3/5

5 Jan, 2024

Paul Lee

5/5

24 Aug, 2023

Matthew Robillard

5/5

5 Oct, 2023

Leanne Silvernail

5/5

22 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.