Hotel Universal

3.7/5(735 Reviews) rating

2 Star Hotel locationPin

Porto, Norte

104

1/104

About hotel

Hotel Universal, located at Avenida Aliados 38, 1st Floor4000-064, Portugal, is the perfect destination for anyone looking for affordable and comfortable accommodations. With its prime location just a short 15-minute walk from the bustling Porto Historic Center and lively Aliados Square, this charming hotel offers 44 well-appointed guestrooms with top-notch amenities. Each room comes equipped with air-conditioning for your utmost comfort, as well as complimentary WiFi and cable programming for your entertainment. You'll also find a private bathroom with luxurious toiletries and a hairdryer, as well as a telephone and safe for your convenience. Let the daily housekeeping take care of all the little details, while you relax and make the most of your stay. Stepping outside the hotel, you'll find yourself in the midst of all the wonders that Porto has to offer. The Clérigos Church and Bolhao Market are just a short walk away, while the iconic Porto Cathedral and Livraria Lello, known as one of the most breathtaking bookstores in the world, are waiting for you to explore. And for those in need of assistance planning their sightseeing activities, the hotel offers tour and ticket services to ensure a seamless and well-organized experience. With easy access to Porto Airport (OPO), just 18.3 km away, exploring beyond the city borders is a breeze. And for added convenience, the hotel provides a roundtrip airport shuttle for a nominal fee, making your travels stress-free. Make the most of your stay with a range of amenities designed to enhance your experience. Stay connected with complimentary WiFi, unwind in the communal television area, or seek assistance from the multilingual staff who are dedicated to ensuring your comfort. Business travelers will appreciate the complimentary wired Internet access and luggage storage, creating a hassle-free working environment. After a day of adventure, satisfy your cravings at the cozy coffee shop or enjoy a refreshing drink at the bar/lounge. And start your day off right with a delicious buffet breakfast, offering something for everyone's taste buds. With its unbeatable location, comfortable rooms, and top-notch amenities, Hotel Universal is the ultimate choice for travelers looking to immerse themselves in the charm and splendor of Porto. Don't wait any longer, book now and embark on an unforgettable journey! Book Hotel Universal Online and take advantage of the affordable Hotel Universal room prices.

Highlights

• Convenient location in the heart of Porto's Historic Center • Complimentary wireless internet and cable TV for entertainment • Air-conditioned guest rooms with private bathrooms and daily housekeeping • Within walking distance (0.5 km) of popular tourist attractions including Aliados Square, Clerigos Tower, and Livraria Lello • Less than 1 km from Porto Cathedral and Ribeira Square • Short distance (0.7 km) from Dom Luis I Bridge, providing stunning views of the city • Easy access (18.3 km) to Porto Airport • Amenities include free wifi, tour assistance, and luggage storage • On-site coffee shop and bar for convenience • Suitable for both leisure and business travelers.

Quick Facts

Check-In

2:00 PM

Check-Out

11:30 AM

Rooms

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Concierge desk

Pool Table

Breakfast available

Coffee/tea

Airport shuttle service

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Concierge desk

Activities

Pool Table

Food & Beverages

Breakfast available

Coffee/tea

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve rollaway/extra beds.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Service animals are allowed.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in kg is 10.

Only dogs and cats are allowed.

Maximum number of pets per room 1.

Pets allowed.

Pet max weight (per pet) in lb is 22.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve rollaway/extra beds.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Pet Policy

Service animals are allowed.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in kg is 10.

Only dogs and cats are allowed.

Maximum number of pets per room 1.

Pets allowed.

Pet max weight (per pet) in lb is 22.

₹4,592

₹6,424

29% OFF

+ ₹362 taxes / night

Earn 49 Reward Points

Flat ₹707.63 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹4,592

₹6,424

29% OFF

+ ₹362 taxes / night

Update Price

Earn 49 Reward Points

Flat ₹707.63 off included with coupon INTSTAY

Amenities

Location

dos Aliados, Porto, Norte, 4000-064

View on Maps

Ratings & Reviews

3.7/5

735 Ratings

Dr. Cogu

4/5

27 Jan, 2024

Location of the hotel couldn't have been better. Everything is few meters away and the riverside is about 10 minute walk from there. Staff at the reception is really kind. Both the day and the night shift. Stairs at the entrance weren't really any problem for me, not sure why people are complaining. It's normal stairs 😂 Only thing I saw are the rooms. They definitely need just a tiny bit of renovation, but otherwise everything was great. Room was easy to heat, bathroom was clean and room was cleaned when I was outside. Coming here again next time

jass jaskaran

5/5

9 Dec, 2023

I stayed at the Hotel Universal Campanha for one night and loved the experience. The hotel is well located, close to the train station and the city center. The room was clean, comfortable and spacious. The breakfast was delicious, with many options of fruits, breads, cakes and juices. The service was excellent, all the staff were very friendly and helpful. I recommend this hotel to anyone who wants to get to know Porto and stay in a cozy and charming place.

John M

3/5

21 Aug, 2023

Great location and great staff. The rooms feature a not so private bathroom and the breakfast is mediocre at best. The reception desk is not on ground level and is up a long flight of steep stairs. If you are mobility impaired there is a chairlift.

Rodrigo Cabral-Pereira

5/5

8 Aug, 2023

This place is amazing and no one seems to know it's there. It is located in the very center of tourist Oporto, was super cheap and was completely empty! Was it a 5 star hotel, no. It was a basic hotel with standard beds and room with a bed. But really, that's all you need if you are only going to sleep there. And when I mean it was in the center I mean when you look out the front door all you see is a sea of people. You have to fight to get outside, but once you do, pick any direction and walk. You will find something to do, see or eat! The front desk was super nice and the rooms are cleaned daily. This surprised me because I have been in better hotels that will only clean your room if you request it. If you see a hotel as a place to sleep after a full day of exploring, then this is the place for you!

Dr. Cogu

4/5

27 Jan, 2024

jass jaskaran

5/5

9 Dec, 2023

John M

3/5

21 Aug, 2023

Rodrigo Cabral-Pereira

5/5

8 Aug, 2023

marky goods

3/5

8 Nov, 2023

Friendly staff, rooms are a bit dated but clean. Location is good. The hotel is good value if you are on a budget.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.