Hotel V Frederiksplein

The hotel room, unfortunately, fell short of expectations. Firstly, its subterranean location was not clearly communicated in the Dutch-written advertisement, potentially causing confusion for guests. The room's limited space made it challenging to move around comfortably. Surprisingly, there were no proper pillows, only large sofa cushions, and despite requesting one, none was provided. Additionally, the absence of a headboard, coupled with the room's small window that required maintenance assistance to open, created a somewhat claustrophobic atmosphere. The passage leading to the room was not only narrow but also posed safety concerns, lacking a lift for accessibility. The room suffered from total darkness, lacking external light sources. Adding to the discomfort, there was no table or chair available. The bathroom lacked a door for the shower, resulting in water flooding the floor after each use. Further, the bathroom's top ceiling showed signs of corrosion, and the switchboard had lost its paint, highlighting maintenance issues. The mirror was inconveniently positioned too high, affecting practicality. The most disappointing aspect was the unhelpful attitude of the staff who checked me check-in. A lack of coordination between morning and evening staff members led to confusion regarding a simple request. Fortunately, another staff member intervened, deescalating the situation and providing the necessary assistance. Regrettably, this overall negative experience leaves me with the decision not to revisit this hotel in the future. I hope this feedback contributes to improvements for both the hotel and prospective guests.

Normally I only leave a review if it’s a good one to support the hotels, and don’t post any complaints because I how hard people people work in hotels. But for this hotel I felt I need to make a expectation. It was a true nightmare. The bed was terrible (felt like a camping bed). The room was dirty, way too small and way too expensive for the “small double room” they give you its barely a single room.. the only window was very tiny with a view of the AC units of the neighbouring hotel. Additionally, it was damp and moist in the room, because there was no central air system and you’re in the basement. The sound of the cheap external fan they placed was so loud I didn’t sleep at all (even wearing ear plugs) and it’s also crazy hot in the room because they placed a heating pipe underneath the floor that heats up the room. Seriously the worst hotel experience I had in a very long time and the staff was not understanding and did not want to switch rooms. On the website they don’t communicate very clear that the small double room is in the Basement, which I find very misleading. Don’t book this room unless you are prepared for a hostel like experience. (For no hostel-prices!😂)